Customer Ratings & Reviews

Hi VictorRomero,

It is great to hear that your first OLED experience with the BRAVIA XR8B has been so impressive! We are glad that the easy setup allowed you to jump right into enjoying amazing picture quality for your favorite movies and football games. It is especially wonderful to know that the built-in sound is outperforming your previous setups, providing a truly immersive experience in your large room.

Thank you for trusting Sony and for your high recommendation.

Regards,
Dominick

Hi ErickB,

We are thrilled that you’re enjoying the stunning picture quality, smooth motion, and sleek design of your new 77" BRAVIA XR8B OLED! It’s great to hear that the Google TV interface and built-in sound are exceeding your expectations for a truly premium experience. Thanks for choosing Sony.

Best regards, Eliab

Hello KimH,

Thank you for choosing Sony!

It brings us great joy to hear that you love your K77XR8B TV and appreciate its beautiful picture along with its ease of use and navigation. Knowing that it enhances your viewing experience truly inspires us to continue creating user-friendly, high-quality products.

Best regards,
-Fred

Hi there!

It is fantastic to know that you are enjoying the amazing picture and sound quality of your new BRAVIA XR8B. We strive to deliver the premium cinematic experience that defines our brand, and we are thrilled that this TV has delivered exactly what you were looking for.

Thank you for trusting Sony.

Best regards,
Dominick

Hi RickyM,

We are elated to hear that the BRAVIA XR8B has been such an otherworldly upgrade for you! Transitioning from a decade-old LED to our latest OLED technology is truly a game-changing experience, and we are so glad those vibrant, lifelike colors are making such a massive impression. It is also fantastic to know that the TV pairs so perfectly with your Sonos setup to create a complete, high-end home theater.

Thank you for your continued loyalty to Sony over the years!

Best regards,
Dominick

Hello JeremyB,

Thank you for choosing Sony!

We're elated to hear that you are enjoying the vibrant colors, impressive brightness, and exceptional quality of the K77XR8B TV. Knowing that the size and overall performance are enhancing your viewing experience truly encourages us. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hi RobertS,

We are honored to hear that you are completely satisfied with your new BRAVIA XR8B. There is nothing quite like the immersive experience of pairing our XR processor technology with a Sony surround sound system to truly bring your favorite content to life. We are thrilled that this combination is delivering the premium home theater environment you were looking for.

Thank you for choosing Sony to be the centerpiece of your entertainment experience.

Regards,
Dominick

Hi Hassan,

We are thrilled to hear that your new BRAVIA XR OLED is delivering the cinematic experience and stunning picture quality you were looking for! It is great to know that the gaming features and Google TV interface are enhancing your entertainment, and we truly appreciate your recommendation.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Joey,

Thank you for choosing Sony!

We're elated to hear that your new K77XR8B TV is enhancing your home entertainment with stunning picture quality and impressive viewing angles. It’s wonderful to know that the smooth purchase experience at BestBuy and the easy setup contributed to your enjoyment. Your thoughtful recommendation means a lot to us, and we’re grateful to be part of your entertainment journey.

Best regards,
-Fred

Hi ScottQ!
Thank you for your feedback! It is fantastic to know that you’re enjoying the picture quality of the K-77XR8B and finding it easy to use.

We appreciate you choosing Sony and hope it continues to deliver great entertainment for you!
Warm regards,
Estefany

Hello Victor,

Thank you for choosing Sony!

We're elated to hear that you love your K77XR8B TV! It’s wonderful to know the picture quality and colors are bringing your entertainment to life just as you hoped. We truly appreciate you sharing your experience and hope it continues to bring joy to your viewing moments.

Best regards,
-Fred

Hi RayE,

We appreciate your positive feedback on the stunning performance of your 77" BRAVIA XR8B OLED! To resolve the issue of fluctuating volume between shows and commercials, please go to your TV's sound settings and enable Advanced Auto Volume. This feature automatically regulates and stabilizes volume levels for a more consistent listening experience. We hope this simple adjustment helps you fully enjoy your viewing.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, David!

We are so pleased to hear that your K-77XR8B TV has been a great television for you!

It's rewarding to know that the nice picture is exceeding your expectations and that the setup process was easy and straightforward. We strive to make the initial experience as seamless as the viewing experience itself.

Thank you again for your high recommendation and for choosing Sony products! Your loyalty means a lot to us.

Best regards, Gus, Sony Social Media Team

Hi PGal,

We are excited to hear how much you are enjoying the impressive quality and size of your new BRAVIA XR8B!

It's wonderful to know the picture quality and built-in sound are already exceeding your expectations, especially given the incredible value you found.

We appreciate your feedback regarding the user interface (UI) performance. To help improve responsiveness, we recommend performing a soft reset by pressing and holding the power button on your remote control for about 10 seconds until the TV restarts. This often clears up minor performance issues.

Additionally, please ensure your TV has the latest software version, as these updates frequently include important performance enhancements and stability fixes.

Thank you for being a fan of Sony and for the 5-star review!

Regards,
Dominick

Hi LisaB,

We are thrilled to hear that your new 77" BRAVIA XR8B is delivering an excellent experience with its vibrant colors and easy setup! There is nothing quite like the immersive feel of a large-screen OLED, and we are glad that our XR Processor is making those colors pop exactly as you expected. It's great to know you were able to get everything up and running smoothly to enjoy that premium picture quality right away. Thanks for choosing Sony.

Best regards, Eliab

Hi ChrisS,


We're pleased to hear the 4K picture looks great and you found the installation easy! Regarding movies in dark lighting, that can often be improved with a few adjustments. Please try navigating to your Picture Settings menu and check your Gamma setting—we recommend setting it to 0 instead of the default -2 for better detail visibility in shadows. Also, ensure the Light Sensor and any Eco Mode settings are turned off, as they can dim the screen in dark rooms.

Thanks for choosing Sony.

Best regards, Eliab

Hi MaryalyceE!
Thank you for your feedback! We are really happy to hear that the K-77XR8B is easy to operate and that you find switching between streaming and TV seamless.

This model offers a vibrant, solid picture quality combined with intuitive controls designed to make your viewing experience smooth and enjoyable.

Thanks for choosing Sony!
Best regards,
Estefany

Hi KyleT,

That is high praise! We're thrilled you are experiencing the amazing picture quality and the surprisingly good sound of the 77" BRAVIA XR8B OLED TV. Enjoy those perfectly rendered dark scenes! Thanks for choosing Sony.

Best regards, Eliab

Thank you for the review, WilliamG!

We’re thrilled to hear that you are enjoying the excellent color and modern features of your K-77XR8B. It’s great to know that you find it to be a fair value and that you're happy with the purchase! We appreciate your feedback regarding legacy connections like S-video and RCA; while we focus on the latest digital standards, we value knowing what our customers need for their older equipment.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi KaramN,

It brings us great joy to hear that you love the Sony BRAVIA XR8B and appreciate its amazing graphics, top-tier picture quality, and versatile features for movies, shows, and gaming. Thank you for sharing your positive experience with us and for choosing Sony!

Regards,
Dominick