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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 85" Class LED X850G Series 4K UHD TV for its exceptional picture quality, large screen size, and affordable price. Many customers rave about the stunning visuals and vivid colors, while others appreciate the ease of setup and user-friendly interface. However, a few customers have expressed concerns about the TV's short lifespan, lack of local dimming feature, and blooming around logos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 584 reviews
  • Rated 4 out of 5 stars

    Great tv but has internet issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome looks wonderful but have to keep restarting to connect to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around before purchasing my new TV system and while I probably paid a little more for the overall purchase I wanted to be assured that it would be supported by a reputable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV! Excellent picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent service. The geek squad was professional and efficient with installation and set up. Very informative about how to use the features of the TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautify picture and huge screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this purchase. Initially we were going with a Samsung but for the price, we got a faster processing tv. We are happy with our purchase and assistance from Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh was great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great and very informative on the usefulness of my purchased tv. I was not trying to buy a tv but 30 mins later out the door I went with my new 85" tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size TV on reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was confused to choose which brand t v we have to buy Finally decided to go for Sony It is very good decision Only thing it is android base and we have iPhones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product better price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to put it in a bar, cause we were thinking to have a video wall but we wasnt sure about becuse of the space, and this tv fitted perfectly, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ideal if size is your only priority

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for size it’s second to none. Only issue I have is it’s a little dark sometimes specially during day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. It does try is thing where you’ll have to restart it to get any of the apps to work here and there but other than it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. We love the tv. Service was awesome too. Our tv was waiting ib the front of the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person(s) helping was very helpful. courteous, informing. They took the time to address my concerns. I was very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Large TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert in TVs but I have found this one easy to watch in a dark room and bright room and the smart functions are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need is there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need is there. Easy set up. TV is a bit wobbly though, the base alone doesn't make it stable, TV needs to be anchored to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pixel quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel quality is very clear. The quality of Sony is better than the leading brands when it comes to the LED behind the TV as well as the front.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hesseling10, We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony! ~Zac Sony_US

  • Rated 4 out of 5 stars

    Great big TV! Enjoying our own mini theatre.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our Sony 85" TV. Service was good at the store and Fernando was especially very helpful in the installation and setup of our TV at the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, without commercials in between your YouTube videos will give you literally fabulous entertainment moments!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were top notch. I would have them back for any work I would need from the g squad Very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for Church

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our church for our stage display and it has been doing an amazing job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Only issue is having a lag on yhe sound from some apps like youtube

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this one for another Samsung. Picture was not as good as our older Samsung and this was an open box.

    No, I would not recommend this to a friend