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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 85" Class LED X850G Series 4K UHD TV for its exceptional picture quality, large screen size, and affordable price. Many customers rave about the stunning visuals and vivid colors, while others appreciate the ease of setup and user-friendly interface. However, a few customers have expressed concerns about the TV's short lifespan, lack of local dimming feature, and blooming around logos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture, great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered the tv and it is huge! They wall mounted the tv and it looks great. Apps work efficiently. I have no complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected so much more for Sony tv of this $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after big fight with geek squad over protection plan on another tv. Geek squad is a joke now adays and don’t care about customers. The tv is lacking in picture quality and process of chip also at 2500 mark don’t waste your money on the name anymore. Bought many high end big $$ tvs from Best Buy in past and got what I expected this just fell short. Best thing about this is size of it. The thins was delivered and just dropped at my place when it was supposed to be set up like all my others of this magnitude and size but not this time gaming is ok on it I have xbox 1 x showed good my tv service is ATT UVERSE and hard wired with upgraded 4 k expensive cables bought at Best Buy and pic could be better. Don’t fall for its Sony and worth the money get same size cheaper tv save the money. Long time customer here and disappointed. Hope you have better luck than I did on this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture! Enjoy Android TV apps.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85” Sony almost a year ago. Have loved every minute of it. Great picture. 4K resolution doesn’t appear pixelated even at this massive size. Android TV interface is easy to use and apps available for most streaming services. Expect it to last the 10+ years my previous 2 Sony TVs did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for the living room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect size tv for the living room. Moved the 75 inch to the bedroom and the 49 inch to the second bedroom. The 85 inch Sony by far has a easier picture to watch for long periods of time as it’s not as bright as the samsungs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HIGHLY RECOMMENDED!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV! LARGE SCREEN WITH GREAT PICTURE QUALITY WITH ALL THE BELLS AND WHISTLES! I PAIRS WELL WITH MY SURROUND SOUND, AND I LOVE THE FACT THAT IM ABLE TO SYNC IT WITH MY GOOGLE!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Massive TV - Huge Size and Weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it hung up 2 days ago. The TV is large but it also very very heavy. It took 3 people to lift and hang the tv on the wall. The picture quality isn't the same of a TV that is much more expensive but for the normal everyday person that just enjoys watching TV it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely beautiful tv. Great colors very clear and crisp picture just an amazing tv over all very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get it on sale and they price matched a local store for even more savings! Great picture. Blacks seems to be dark and very little blooming. Hardly had to adjust any settings and the wall mount allows for a sleek look. Huge legs so be careful with furniture purchases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCLFAN, We're glad you're enjoying the picture quality of your X850G TV. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Blooming

    Rated 3 out of 5 stars

    Understand you are buying size and not performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's picture quality is average. No worst than the lower tier Samsung or LG offerings. Brightness is acceptable. Color saturation doesn't have that POP. Reality Creation does present a somewhat three dimensional image that i find pleasing. Black level is marginal. My television has flashlighting in the bottom right corner and blooming during dark scenes and full black screen. I haven't seen enough examples to say all, but my television is a poor performer in this regard. I knew going in that i was buying size and not performance. So videophiles should stay away from this model. Its more of a man cave television where you need the size and the ability to compete with ambient light better than a projector. Good for Sitcom, gaming and Sports viewing. Not so good for movie\ critical viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Don't Skimp on Local Dimming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Sony XBR-850G for nearly 1 year now so I've had plenty of time to familiarize myself with this TV. This TV looks fantastic during bright scenes and with high resolution content from gaming systems or UHD blu-ray players. However, when streaming content with dark screens or worse, some dark features within a scene you will notice substantial blooming, graying, and digitized content that significantly distracts from the viewing experience (even Dolby Vision via Netflix). In hindsight, I should've gone with a smaller screen higher quality set like Sony 950 series. I was advised by a Best Buy salesman to get a larger screen even if it meant skimping on local dimming. Personally, I feel this was a big mistake. After I realized this is was after the return period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not sure yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture great 85 inch and great job from Geeks set up, however there is something going on that I’m not sure about. For a few seconds every once and a while about a fourth of the screen goes to a metal mesh , it might be Netflix but it might be the tv so I’ll wait and see if it persists

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I e been waiting for this tv for way to long. Only to pop in at Best Buy for something else and see the price which we couldn’t beat. The performance and picture quality can’t be beat on the Sony in 4K res. A must buy but go fast I’m sure there sell out at the price I received.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality! Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K Smart TV and it is well worth the price. Replaced my 50 inch Vizio and the difference is amazing. The picture quality is great for watching sports as well as movies. Can't beat the value of this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality! Huge screen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing this in the store was the main reason for the purchase. The picture quality was on par with other brands, but Sony offered a bigger screen and faster processor. Mounted it on the wall and it is huge, but at the same time it's not as big as I had imagined and looks gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely awesome picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was a little hesitant to buy a SONY TV, but....this TV is amazing. The colors are so rich and vivid. I am completely satisfied with this purchase and I keep telling everyone in my house how happy I am with this TV. Highly highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, the picture is very clear for being such a large screen. The only issue we had was not being able to hear sound through the Hulu app after installation, however a soft restart to the TV fixed the issue and all is working well. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exelent TV with great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this TV next to the 900F in a store and the picture quality was almost identical to the point no one would notice unless they were side by side. I consider this a relative bargain compared to the 900F at $1000 discount at the time and a model year newer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T. V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85" Sony for the living room, the picture is sharp and vivid. Very satisfied with the t.v. I received the t.v. 7-26-19.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this TV makes me happy!!! Very clear and vivid picture!!! Access to any app you could ever think of. Google assistant on the remote is very cool!!! I am very glad I purchased this tv!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at an exceptional price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my time to review all the 85” TV’s. For the price this Sony doesn’t disappoint. Easy to set up and connect to all my devices. Picture quality is incredible when HDR is available!

    I would recommend this to a friend