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Customer Ratings & Reviews

Your price for this item is $2,498.00
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 528 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    wowie mama

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wowie mama wowie mama wowie mama wowie mama wowie mama

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wowiemama,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you loved our product. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-2-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has quick focus and excellent tracking. New menu layout is a step in the right direction. So far I am loving this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take my camar pepleo help for my question

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent coustumer service have question pepleo help my question

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your experience. We are happy to hear your experience with getting assistance with this camera has been excellent. We hope you are enjoying this camera. Thank you for choosing Sony. -Linda 01-18-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good staff. Fast service. Quality product. On time deliver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseJ,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're satisfied with our product and service you received. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for its price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great camera to work with so far. Minus the small bugs that can be fixed with a few setting changes right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A7IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Cameras new custom features, Sony made the cameras body feel more tough .definitely enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying your new ILCE7IV. Thank you for your feedback, and taking the time to leave a review. Amy (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    Promising specs but overheated quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very promising camera but overheated after 30min of USB live-streaming. Display was open and room was at 72F. Not sure if this is software or hardware issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Sony's commitment to customer satisfaction is our top priority. We are sorry to hear you are having overheating issues on your ILCE7M4. Did you receive the overheating warning icon on the screen before it shuts down? Please note, high-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise. Please try turning [Auto Power OFF Temp.] set to [High] to see if that helps. Thank you for your feedback, and taking the time to leave a review. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Best Camera Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. It’s super expensive but deff worth every si gel penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KetsiaP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that you loved the camera and that you found it to be worth the investment. Thank you for choosing Sony!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this a7iv camera since I got day one, auto fucus speed, color, file size nothing to mentiin bad thing a bout it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence and versatility

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A7IV is yet another example of Sony’s excellence in videography and photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBXCLUSIVE,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback!  We're delighted to see that you value Sony's commitment to excellence in capturing stunning visuals and we're glad to hear that you find the Sony ILCE7M4 as another great example. We've been committed to pushing the boundaries of imaging technology, to meet the needs of both videographers and photographers with its advanced features and capabilities. 
       
      If you have any specific questions or would like further information about the camera or any other Sony products, feel free to ask!
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony makes Amazing cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the a7S 3 mainly fir videos. and picked this up for some phots as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sufiannoor,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7SM3 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great in Low Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely lovely Sony Mirrorless here. I have enjoyed the low light capabilities especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for travel. Great for stills and videography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kwes,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you had a great time using our camera for shooting stills and recording videos. Your positive review encourages us to continue developing products that cater to the needs of travel enthusiasts like you.
      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great cam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more! So fast and efficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatalinaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a great camera and that it met you expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-20-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely an upgrade from the a7III. The 10bit color makes a huge difference when it comes to color grading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this camera is insane!! Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jelly,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're very satisfied with quality of our camera. We strive to provide our customers with top-notch products that offer excellent value for their investment.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fantastic camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mirrirless camera. This is my 5th Sony camera body and 3rd full frame. The animal AF tracking is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will update soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excited to get mine but i know it'll be amazing! Please don't let me down best buy, it's been delayed once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what i need it to and fits perfectly in my hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony's latest model is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so smooth and quiet. The capture speed is wild. Definitely worth the money

    I would recommend this to a friend