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Customer Ratings & Reviews

Your price for this item is $1,979.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 503 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Alpha 7 IV camera quality, ease of use, and overall performance. The auto focus, resolution, price, and included features are also well-received. However, some customers have noted that the camera can be prone to overheating and is a bit heavy for daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 503 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera love this thing, it doesn’t everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera great. Thank you so much for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 11-6-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so great for photography and for videography. It's even better than a 7siii in some areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great tge product is awwsome taking eeally cool pictres

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudeE
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an awesome and great camera. Thank you again for sharing your experience.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Japan blog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality of photos and vids. i bought this camera for my trip to japan (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hosea, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision choosing this camera for your trip. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy operate, quick menu

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, its easy menu, easy to operate.......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khaled81,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you loved the camera and find it easy to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-10-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera body

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera body was great, I ended up selling it but Best Buy was very helpful when I had a lens that wasn't compatible with it and helped me troubleshoot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A7IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Good with low light and produces beautiful images.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found it as an amazing camera that captures beautiful images even in low light scenarios. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera exceed all expectations !! Recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferM, Thank you for sharing your feedback. Its wonderful to hear you are loving the camera and that it had exceeded all your expectations. Thank you for the recommendation. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. Product is great so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SHEE, thank you for sharing your feedback. Its great to hear you are loving the camera and that it has been working great for you. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    QC issues or shipping damage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine yesterday and I only had the chance to unbox it and scroll through new menus before I had to leave for work. I had to post because I'm disappointed with a couple things already. Packaging was just awful. It was shipped inside a significantly larger box with ZERO additional padded. Just a box inside a box. I turned it on and without any lens attached, noticed some bright colored spots when using the viewfinder. I didn't have much time to try to figure it out, but I'm nearly certain they're bad pixels on the viewfinder OLED display. I'm not taking my chances getting a new one shipped out, so I'll probably just be dropping it off at Best Buy after the holidays to set up an exchange. Silver lining is that it arrived earlier than expected, but kinda pointless if I will have to return it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello redsrtturbo,
      Thank you for voicing your concerns with us. Sony's commitment to customer satisfaction is our top priority. Your feedback is valued and will assist us with improving our services and performance. Please reach out to us directly so we may further explore the details of your experience.
      Sincerely,
      Vincent
      Sony Social Support Team Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Huge Upgrade from a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loooooove my camera. Best purchase I made this year. The photo quality is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    META

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great price ! Awesome quality and is a low light monster !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioI, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its low light performance. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Worth the price. You won’t regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dayday,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're delighted to hear that found the quality of our camera to be excellent and worth the price. Your positive experience encourages us to continue delivering exceptional products.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best quality, awesome customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality equipment to purchase from BeatBuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HamdullahHamdard, Thank you for sharing your experience with us. We're happy to hear the camera and exceeded your expectation. We hope you will continue to enjoy the performance and features of the camera. Thank you again for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera !!! 10/10. the best camera for this price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderL,

      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found it as an excellent and amazing camera. It's flattering to hear that you think this is the best camera at its price range. Thank you for choosing Sony!

      For any questions or concerns, you can reach us at 239-245-6360.  

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, not as user friendly as I would like for an in experience led photographer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera purchase ever, quality is amazing, very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariamH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We appreciate your loyalty to Sony and we're glad to hear that you find our ILCE7M4 to be the best.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I mean its one of the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how amazing this camera has been!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow, impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for amateur and still very useful for pro, and 4k video is a plus. Great job Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible camera.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have ever owned. If you can afford it, go for it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranzS,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A7 IV camera. We are glad to hear that you are happy and satisfied with the camera as it is now the best camera you have ever owned. Thank you for recommending the camera.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US