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Customer Ratings & Reviews

Your price for this item is $1,979.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 503 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Alpha 7 IV camera quality, ease of use, and overall performance. The auto focus, resolution, price, and included features are also well-received. However, some customers have noted that the camera can be prone to overheating and is a bit heavy for daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 503 reviews
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Overheating Issues on Day 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visual quality was fantastic but mine had issues with overheating that was immediately apparent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera fantastic. We sincerely appreciate your feedback and we are sorry to hear about your camera. If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      11-27-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my A7iii to this, it's an upgrade in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A absolute unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera. Complete unit, does everything you need it to do

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zorro, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a7 IV, we truly appreciate your feedback! We are happy that the camera fulfills all your photography needs. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Rated 5 out of 5 stars

    Best Buy Excellent Quality Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was new and as expected. Best Buy customer service was excellent and I always love going to Best Buy for all my electronics needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FodayM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-28-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first camera and I’m glad that decided to buy Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera for shooting. Video snd photo. Recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when switching from my A7III but as it turns out there’s just an overall better experience using this. The colors seem better, ergonomics are better, and a flippy screen!! Curious to see how well the shutter holds up on this versus the previous generation…

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony A7iv is the best all-around camera from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yoga, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its all around capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy about this camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for beginners. The Best you can get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Happman, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a7 IV, we truly appreciate your feedback! We are happy that you are enjoying the camera. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Rated 5 out of 5 stars

    JK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my A7c with this A7IV. This camera has a much better feel in your hand and the viewfinder is spectacular compared to the A7IV. The additional size and weight won’t be detrimental to travel and will make you feel like your using a professional grade camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The Best camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality in the construction, very fast autofocus a good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonikaC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that you find our lens with good quality and worth purchasing. Thank you for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-18-2023

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little mirrorless! I love the detail in the photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hybrid DSLR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are first time buyer of Dslr Camera, I will definitely recommend you to buy this . This camera is hybrid which would be suitable for both pictures and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hari, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a7 IV, we truly appreciate your feedback! We are happy that you are enjoying the hybrid capabilities of the camera. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Rated 5 out of 5 stars

    Super smooth pick up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super smooth pick up, everything went well. I’m happy with product quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for beginners, they can try other body lens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lens so far I have used. I have experienced canon before and Sony alpha the given the best experience so far. Waiting for all seasons to be completed to get a full picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Santhosh, Sony commitment to customer satisfaction is our top priority. Thank you for taking the time to review the camera. We are thrilled to hear you are loving the Sony system. There's so much features packed in this hybrid camera, we hope you will have a blast with it for years to come. If you need any tips or assistance, please contact Sony Support at 239-245-6360. We would love to lend a helping hand. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, came in intact, and worked impresively.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Number1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a very good camera with great quality build and that it worked impressively. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little above my skill set, but going i will grow into it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A7IV for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from fuji to sony and made the best decision ever! Sony A7IV for the win! I wish I go full frame since then. Happy with my A7IV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabelleV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We're delighted to hear that you had a positive transition from your previous brand to Sony. We sincerely value your feedback and are thrilled to have you as a part of the Sony community.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle 11-2-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    An excellent camera with many improvments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alpha 7 IV is an excellent mirrorless camera with improved in many aspects, megapixel size and touch screen and software improvement are outstanding. Something that has been needed for a new generation of Alpha camera. Superb quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its improvement over the previous generation of Sony Alpha cameras. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Hibrid King

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around probably the best hibrid camera out there, a little harder to use than canon but the color science and the tech on these camera are amazing, surprised with the results even on auto

    I would recommend this to a friend