Customer Ratings & Reviews
- Model:
- ILCE7M4/B
- SKU:
- 10559822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Alpha 7 IV as a top-tier camera, praising its exceptional camera quality, overall performance, and user-friendliness. The auto focus, resolution, and array of features also receive positive feedback. However, some customers have expressed concerns about overheating issues, battery life, and the camera's weight.
This summary was generated by AI based on customer reviews.
Fantastic camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mirrirless camera. This is my 5th Sony camera body and 3rd full frame. The animal AF tracking is great!
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color on this camera is insane!! Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jelly,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're very satisfied with quality of our camera. We strive to provide our customers with top-notch products that offer excellent value for their investment.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
will update soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excited to get mine but i know it'll be amazing! Please don't let me down best buy, it's been delayed once
I would recommend this to a friendAwesome camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for what i need it to and fits perfectly in my hands!
I would recommend this to a friendSony's latest model is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is so smooth and quiet. The capture speed is wild. Definitely worth the money
I would recommend this to a friendGood but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. The autofocus gets a little wonky at times. My primary camera is the A7R4, and it will stay my primary camera until I go to the A7R5.
I would recommend this to a friend- Pros mentioned:Camera quality
Amazing camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is incredible. I love it! The build is extremely solid and I love the button layout, not to mention it takes amazing photos!
I would recommend this to a friend Good camera for starters longtime use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it could do 4k video better, but it is good enough for photo and vlog starters
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wayne, Thank you for taking the time to share your feedback on the Sony A7MIV camera. Sony commitment to customer satisfaction is our top priority. We appreciate your feedback regarding the 4K video and am sorry it did not meet your expectations. Your experiences is what helps us to keep improving for future products and services. Thank you again for sharing and thank you for choosing Sony. -Linda Sony Social Support
Still Exploring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! I still have an immense amount of learning the camera to undertake!
I would recommend this to a friend- Pros mentioned:Camera quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente camera. extremely happy. Would not change my decision in purchasing this camera.
I would recommend this to a friend - Pros mentioned:Overall performance
Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they loved it! Great upgrade for them
I would recommend this to a friend - Cons mentioned:Overheating
Overheated fast! Defective maybe??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could just be the model I had but even after adjusting the settings it would still overheat and shut off after about 20 minutes of recording. Everything else about was great but the overheating makes it not practical at all. Returned as defective.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JayDee,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can do further troubleshooting. Thank you for choosing Sony.
Regards,
Larry 2-22-2024
Sony Social Support
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice! But Expesive! Have to buy lens seperate ! Not sure if it is worth the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doca1,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a nice camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
TERRIBLE Customer Service!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually haven't even gotten a chance to try it out. I was away for work when it was delivered and no one was available to sign for it. Neither Best Buy nor UPS were willing to work with me on a suitable delivery method that fits my work schedule. I even offered to drive in and pick it up from the UPS facility when I was available. NOPE!! Instead it was sent back and Best Buy charged me a whopping 15% restocking fee for something that was NEVER opened!!! Further more, I am unable to get ahold of anyone at Best Buy because their customer service agents work the same time I do. I am furious!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AngryCustomer,
Sony commitment to customer satisfaction is our top priority.
We sincerely apologize for the inconvenience caused. We understand your frustration and we're sorry to hear about your experience. But it would really be great if you can talk directly to the store to address your concern accordingly.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-21-2023
Sony Social Support
Shutter issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t. Go with Nikon or Canon. I’ve had two within 10 months and luckily the warranty covered it. I will be saving for a different brand. Never again
No, I would not recommend this to a friendpurchased the camera - out of stock not refunded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.camera is amazing. Wish best buy would ship to me.
I would recommend this to a friendJust wait...eye af issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this camera if you want it for the eye auto focusing they claim is so great. It is terrible. The green focusing box is jumpy and vibrates as if it’s trying to focus on the eye but can’t nail it. More than half my shots are focused on the eyelashes, eyebrow, or side of the eye...rarely on the iris itself. Best Buy won’t let me return without charging a 15% restocking fee, which is ridiculous considering it’s a defective camera. Sony is looking into the issue because this is a common problem that many other people are having. If you’re considering purchasing this camera...wait until Sony has corrected this issue. And whatever you do, purchase from another retailer who won’t charge you to return a defective camera.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello. Sony commitment to customer satisfaction is our top priority. We are saddened to hear that you are not happy with the performance of your ILCE7M4, and your experience. However, we appreciate you taking the time to leave this feedback. If you need further assistance troubleshooting this issue please contact us directly through the link below.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
Bad delivery Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My order delivery date was 22nd November but they are still not delivery my order today is 25th November. I’m really disappointed
No, I would not recommend this to a friendCamera was Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the camera was damaged, the sensor did not work got stuck
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoRamirez, Thank you for taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We're sorry to hear about the sensor. Please reach out to Sony Support at 239-245-6360 so that we can help you resolve this issue as soon as possible. Thank you. -Linda Sony Social Support
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box and it’s broken already no customer service
No, I would not recommend this to a friend