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Customer Ratings & Reviews

Your price for this item is $2,359.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Alpha 7 IV camera quality, ease of use, and overall performance. The auto focus, resolution, price, and included features are also well-received. However, some customers have noted that the camera can be prone to overheating and is a bit heavy for daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 474 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a sony a7 IV what can you expect, its good even with the default lens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience. Product is neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the best store in USA USA USA USA I love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Worthy Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from the A6000. Broke this camera in on a project that required some Behind the Scenes footage. Its ability to transition from video to photo is incredible and the quality of the stills is simply amazing. It still some learning left to do with this one(forgot to press the record button down all the way to stop a take a few times), but I will say I do enjoy the menu setup better than the A7 III. It is definitely worth the upgrade however, if you still have the A7 III, that is worth keeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I am impressed with this camera's exceptional speed and performance. Its amazing features make it a great choice for photography enthusiasts."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunitP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed with this camera's exceptional speed and performance and found it as an awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Upgraded from a7III

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a7iii it was like a breath of fresh air my hands are big so the ergonomics is welcome, the touch screen and subject tracking system is game changing the 4k 10 bit color and flip screen is to rant and rave for I do not regret upgrading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HanTNguyen, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its improved ergonomic grip and subject tracking. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Awesome camera!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ve owned the Alpha 7III and this IV is amazing. The materials are different. I would have the say the A7III is a tougher built camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ILCE7M4 and its features. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from Canon last summer and never going back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a perfect camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-2-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Coming from DSLR… you won’t regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works as expected very capable. A vast improvement from my DSLR form a competing brand. Native Lens selection was my main driver on the selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. It’s so fast and I appreciate how light weight it is. I usually shoot canon but this camera is a dream!awesome clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best camera I’ve ever owned!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the A7III to the A7IV I feel like the upgrade has been well worth it. My only complaint is that the battery life on the A7IV isn’t as good as the A7III. For some reason it drains much quicker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that you enjoy your upgrade and that this has been your best camera ever. Thank you for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      11-28-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sensor preferences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, I’m satisfied although I certainly think that low light conditions without controlled light do not work amazing in this sensor. Still a fineeee camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinSolares, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear you are happy with the camera. We thank you for your honest feedback as it will help us to keep improving future products. Thank you for sharing. -Linda 12-16-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony 7iiii

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best camera i ever had i love it sooooo much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved it and found it to be the best camera you have ever had. Thank you for choosing Sony.
      Regards,
      Larry 11-21-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from Nikon z 6, the AF of this A7 IV is a whole different level then anything I have shot with prior. Went with this model for the ability to document travels around the US in our RV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for a buck! You get what you get and more!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Great quality camera . Bad hardware.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera take great video and photos . However hardware fails after a year . So buy the protection. Becuae , bestbuy will not help you . And sony will definitely help you 800 minimum to fix.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andres, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed by the camera's quality. We are sorry that your camera's firmware failed. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus, Camera quality

    Rated 5 out of 5 stars

    The Sony A7IV is a true masterpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7IV is a true masterpiece in the world of mirrorless cameras. Its cutting-edge technology and impressive capabilities make it a game-changer for photographers and videographers alike. The A7IV boasts a 33-megapixel full-frame sensor, delivering stunningly detailed images with impeccable dynamic range and low-light performance. One of its standout features is the 5-axis in-body image stabilization, which ensures that every shot is incredibly sharp, even in challenging shooting conditions. The real-time eye autofocus is lightning-fast and incredibly accurate, making it a breeze to capture portraits and fast-moving subjects. For videographers, the A7IV is a dream come true. It supports 4K video recording at 60fps and even offers 10-bit 4:2:2 color depth, ensuring your videos are nothing short of cinematic quality. The flip-out LCD touchscreen and excellent battery life further enhance its usability. In terms of build quality, the A7IV feels robust and durable, and the ergonomic design makes it comfortable to hold for extended periods. Overall, the Sony A7IV is a top-tier mirrorless camera that sets new standards for both photography and videography. It's a worthy investment for professionals and enthusiasts seeking the best in imaging technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Abikaran, Thank you for sharing your experience and feedback with us. We truly appreciate your in depth feedback as it helps us to keep improving future products and software. We are thrilled to hear the performance and quality of the A7IV has exceeded your expectations and that it is working great for your projects. Thank you again for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible Camera for Professionals and Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Sony A7 IV, and it has completely transformed my photography experience. The 33MP sensor delivers stunning image quality with amazing detail and vibrant colors, perfect for my wildlife photography. Autofocus is lightning-fast and incredibly accurate, even in challenging conditions. The customizable settings make it versatile for both photography and video work, and the 4K 60p video capabilities are outstanding. The ergonomics are perfect, and the menu system is much more intuitive than before. Battery life is impressive, allowing me to shoot for hours without worry. Whether you’re a professional or an enthusiast looking to take your skills to the next level, the Sony A7 IV is worth every penny. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Auto focus, Camera quality

    Rated 5 out of 5 stars

    Sony a7IV camera body

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps making strides in their camera offerings and the Sony a7IV camera is an improvement over the two previous models I have been using: a7RIII and a9. I have been mostly very happy with the previous models, photographing professionally. I came to Sony while I was still using Canon DSLR cameras, lenses speed lights and purchased a mirrorless, Sony RX-1 for personal use and I was blown away at the out of the camera image quality and small size of the fixed, 35mm/2 lens camera. I’m a still photographer not a videographer, so I have no experience in the video realm of these cameras. When I want video I use my iPhone 13 Pro which does an amazing job. So how I came upon getting the a7IV — I had an accident two months ago at a wedding I was photographing — I slipped and fell while holding my two main cameras and needless to say I damaged the a7rIII with a 70-200/2.8 Sony zoom attached. Thus, I found myself needing to have a working second camera within a few days to cover more photo jobs and another wedding the following weekend. My (July 2023) research lead me to wish for the a9II as the a9 has been a favorite for much of my work and the a1 that is so nice but more than I need, mainly because I don’t often photograph sports and both models were outside my immediate desired price range. So, the a7IV fit the basic needs and price fit perfectly. The a7IV has really nice color, image quality (33 MP); it works faster and auto focus is speedy and works great; the newer hand grip is longer and better for holding, although I still get a sore spot after a 12 hour day holding it so often with a Tamron 35-150mm/2-2.8 (super lens!). I like the lightness of the camera body that may contain a lot of polycarbonate as opposed to aluminum, which can hold up well but may not be as sturdy as an a9II in practice. What I am not as satisfied with is the new menu design which seems to go on forever, and the “my menu” helps but not in all settings. I do wish Sony would design the menu system as two systems, one for still photography and one for video and just keep them separate, it just seems it would make things operatively quicker and visually simpler. The a7IV is valuable as a professional camera but keep in mind it is designed as something of a base model, beginners camera and it’s not geared as a pro model. I believe most people will find this camera (in 2023) to be a wonderful model to own and use either as a primary camera or as a secondary body.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryH, Thank you for sharing your experience. Your extensive experience and feedback with the many different cameras, lenses and phone is great to give everyone an insight on each items from your point of view. We are happy to hear your overall expericene with Sony has be great and that the Sony A7IV has exceeded your expectations. Thank you again for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Hybrid Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginner stepping into the world of photography, the Sony A7 IV has been an exciting and sometimes overwhelming experience—but mostly in a good way. This camera is packed with features that, while advanced, still feel accessible once you start getting used to it. The image quality is incredible. Even with just the basic kit lens, my photos look sharp, colorful, and professional. The autofocus system is one of the standout features for me. It tracks eyes and faces automatically, which makes taking portraits or action shots much easier—I don’t have to worry about focusing manually or missing the moment. The camera has a lot of buttons and settings, which can seem intimidating at first. But once I spent some time watching tutorials and experimenting, I started to understand how much creative control it gives. The menu system is improved from older models, but still a bit confusing at times. Fortunately, there are customizable buttons, so I could set it up in a way that made sense for me. I’ve also started experimenting with video, and the 4K quality is stunning. The flip-out screen makes it super easy to record myself or get creative angles, which is great for vlogging. Overall, the Sony A7 IV might be a bit pricey and advanced for some beginners, but if you're serious about learning and want something you can grow into, it’s an amazing investment. It’s helped me improve quickly and made photography more fun and rewarding.

    I would recommend this to a friend
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