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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 587 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, overall performance, and ease of use. The auto focus, included features, battery life, and ergonomics are also well-received. However, some customers have expressed concerns about overheating and weight. A few customers mentioned the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 587 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old camera was a Sony a77. Still learning about all the capabilities of this camera. Purchased for sports and dog photography and it’s working great for both.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristiC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear you're happy with our product and it's working well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-12-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and incentives for a great camera! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute excellence in a camera. This is my first full frame camera after using many cropped sensors and this Sony is excellent. Excellent build quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaromo, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera with excellent quality and build. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does everything I need. It’s a big step up in autofocus, and the 33 megapixels is nice to have. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Buy great electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera nice customer service i love best buy thank you so much easy pick up great services i recommend best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic autofocus and crisp photos and videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera makes it so easy to record excellent video and photos. With good lenses, this body is one of the best Sony has made, and for the price, it’s an excellent value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are satisfied with the performance and features of the ILCE7M4 . Thank you for the review, and for choosing Sony. Amy. Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No regrets for my first mirrorless full frame.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for the money. I am glad I ended up with the Sony A7IV from my cropped sensor DSLR. From its megapixel count to its ease of use makes it a good all around full frame camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SidK,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback on our ILCE7M4 camera. We're thrilled to hear that you're satisfied with its features and performance. We designed it with a focus on providing excellent quality at a reasonable cost.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Fit for My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great camera and upgrade from the A7iii… not selling the three but most definitely added it to my arsenal. Reduces the breathing on my Sony 35mm, f1.8 and my Sony 85mm,f1.8

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A must have for Sony photographers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to yout photography business! Excellent quality on pictures and video

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great mirrorless full frame camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This body produces very clear and sharp images when paired with GMII lenses. Autofocus and low light capabilities are exceptional. I highly recommend this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thunderlizard,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great full-frame mirrorless camera that captures very clear and sharp images. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best sony camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras for everything work for all video photos and stream

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want quality you get it with this, most beautiful pics you can take

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my A7iv! I’m a wedding photographer and this is my go-to camera. I pair this camera with a 35mm gmaster lens and it is the perfect setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elina, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-24-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got it at it’s a great value. Wish I had more cheddar for the a7v though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blackfriday deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blackfriday deal! I saved $400 by this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera I bought for my husband for our anniversary

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OBSESSED with this camera. It is so smooth to shoot with and the colors are so beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month now .. upgraded from a Zve 10 … easy settings , crazy quality , and feels great in hand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-22-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera. Recommend Highly. Best Buy Customer Service Experience Great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera picture is amazing and quality. Video 4k and autofocus response is neat. Combine it with a sigma 24-70 and boom a power machine. Not worried about the crop 4k60 since i can use a 16-35 and still good to go.

    I would recommend this to a friend