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Customer Ratings & Reviews

Your price for this item is $2,198.00
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 537 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 537 reviews
  • Rated 5 out of 5 stars

    Great in Low Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely lovely Sony Mirrorless here. I have enjoyed the low light capabilities especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for travel. Great for stills and videography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kwes,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you had a great time using our camera for shooting stills and recording videos. Your positive review encourages us to continue developing products that cater to the needs of travel enthusiasts like you.
      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great cam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more! So fast and efficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatalinaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a great camera and that it met you expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-20-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely an upgrade from the a7III. The 10bit color makes a huge difference when it comes to color grading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this camera is insane!! Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jelly,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're very satisfied with quality of our camera. We strive to provide our customers with top-notch products that offer excellent value for their investment.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fantastic camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mirrirless camera. This is my 5th Sony camera body and 3rd full frame. The animal AF tracking is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will update soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excited to get mine but i know it'll be amazing! Please don't let me down best buy, it's been delayed once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what i need it to and fits perfectly in my hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony's latest model is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so smooth and quiet. The capture speed is wild. Definitely worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. The autofocus gets a little wonky at times. My primary camera is the A7R4, and it will stay my primary camera until I go to the A7R5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is incredible. I love it! The build is extremely solid and I love the button layout, not to mention it takes amazing photos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for starters longtime use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it could do 4k video better, but it is good enough for photo and vlog starters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wayne, Thank you for taking the time to share your feedback on the Sony A7MIV camera. Sony commitment to customer satisfaction is our top priority. We appreciate your feedback regarding the 4K video and am sorry it did not meet your expectations. Your experiences is what helps us to keep improving for future products and services. Thank you again for sharing and thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Still Exploring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I still have an immense amount of learning the camera to undertake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente camera. extremely happy. Would not change my decision in purchasing this camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overheated fast! Defective maybe??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could just be the model I had but even after adjusting the settings it would still overheat and shut off after about 20 minutes of recording. Everything else about was great but the overheating makes it not practical at all. Returned as defective.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayDee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can do further troubleshooting. Thank you for choosing Sony.
      Regards,
      Larry 2-22-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they loved it! Great upgrade for them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! But Expesive! Have to buy lens seperate ! Not sure if it is worth the cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doca1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Shutter issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don’t. Go with Nikon or Canon. I’ve had two within 10 months and luckily the warranty covered it. I will be saving for a different brand. Never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE Customer Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven't even gotten a chance to try it out. I was away for work when it was delivered and no one was available to sign for it. Neither Best Buy nor UPS were willing to work with me on a suitable delivery method that fits my work schedule. I even offered to drive in and pick it up from the UPS facility when I was available. NOPE!! Instead it was sent back and Best Buy charged me a whopping 15% restocking fee for something that was NEVER opened!!! Further more, I am unable to get ahold of anyone at Best Buy because their customer service agents work the same time I do. I am furious!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngryCustomer,
      Sony commitment to customer satisfaction is our top priority.
      We sincerely apologize for the inconvenience caused. We understand your frustration and we're sorry to hear about your experience. But it would really be great if you can talk directly to the store to address your concern accordingly.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      12-21-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    purchased the camera - out of stock not refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is amazing. Wish best buy would ship to me.

    I would recommend this to a friend