Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,198.00
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 533 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 533 reviews
  • Rated 5 out of 5 stars

    Killer Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera. The sale that I got it on made it even better, but sale or no sale, this camera is a beaut. Feels great in your hands (I’m 6’6” and have large hands), the image quality is terrific, clean, sleek feel and look, and just a sturdy product. Cant recommend this enough for anyone wanting to step up their camera gear game. The Sony lens ecosystem is also vast, so there will be absolutely no trouble finding decent glass without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been one of my best purchases to date! Lightweight, amazing quality, easy to use/learn & customize. Best of all is the battery life - does laps around other brands! Highly recommend! Been using it for over a year now for weddings & engagements and I can’t picture going back to any other brand I’ve used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved it as it is lightweight, has an amazing quality build, and is easy to use and customize. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Must read AI, and 7K sensor explained

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning imagery, this mirrorless camera is the best I’ve try amongst multiple brands. The AI autofocus nails it every single time, nothing important out of focus. The LOG and other picture profiles for videos are incredibly amazing and a lot of room for color grading. But if you don’t want to color grade or don’t know there are profiles that look amazing right off the camera. Battery life is good, and something not many explain around; this camera has a 7K sensor , so your 4K video is what we videographers call “oversampled 4K” is like an ultra quality 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and its great features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for entry level professionals. Easily able to shoot portraits, weddings or anything else at a professional level. 33 megapixels is kind of the sweet spot for photography where you still get enough detail for basically any print you may want to throw at it yet the file is size isn't unbearably large enough to slow your workflow down or fill up your computer. The lens selection with the Sony e mount system is just unmatched too. All around great camera for the price, if you need more megapixels maybe for professional landscape photography the a7rv is another great buy but honestly this camera is almost as good even being a couple years older. No regrets at all with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A Creative Powerhouse. Worth Every Penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 7 IV is not just a camera its a creative revolution. From the moment I unboxed it, I knew this was something special. The image quality is breathtaking, with stunning detail and color straight out of the camera. Autofocus? Lightning fast and scary accurate, even in low light! Whether you're shooting highend video or capturing once in a lifetime photos, this full-frame mirrorless marvel delivers professional results with ease. Its intuitive, powerful and inspiring. Big thanks to Best Buy for the smooth, fast delivery and unbeatable service..shopping here made the experience even better! If you're on the fence, just jump..you will thank yourself later. Easily the best tech investment I have made in years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near Perfect Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has so many great features and updates to the Sony ecosystem that there is very little to actually want this to also have as a feature. It’s a perfect hybrid camera especially something that’s not super focused in a particular niche. I’ve upgraded from the A7RM3 And a lot of the things that I wish would be an improvement this camera has. Amazing auto focus, great resolution, and awesome video features. I was originally a Canon shooter and this new upgrade further solidified my investment in the brand with Sony and I am glad of the choice that I have chosen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are satisfied with the performance and features of the ILCE7M4 . Thank you for the review, and for choosing Sony. Amy. Sony_US

  • Rated 5 out of 5 stars

    Great camera with few faults! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony mirrorless camera. I've been a professional photographer for decades, now retired. This is the best camera I've ever used. And I've used a bunch of professional cameras over the years. The body is solid, fast, and the menu system is remarkably capable. All of the customization of the buttons is truly mind-blowing. The accuracy of the autofocus is better than anything I've ever used. The image quality is the best as well. I could not recommend this camera more highly for those of use who don't need 30 frames per second. The one weakness of this camera is that the maximum frame rater with the mechanical shutter is 10 fps. And if you use the electronic shutter, you do not want to shoot sports. I'm just fine with the speed. Otherwise, this is a camera that for the current price ($500 off, it's successor is due out before the end of the year) it's an outstanding value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A7IV Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera, does everything i expected it to based on my research. Went with Best Buy cause of their 4 year coverage and didn't want it shipped and sitting on my door step. Pickup was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A 7iv mirrorless camera..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony A7iv camera I’ve purchased from Best Buy, one has a Sigma 70-200 2.8 lens and the other has the new Sony 50-150 f/2.. These are simply put… AMAZING CAMERAS.. The images are just beautiful and the menu is not that hard to navigate.. I’m more than impressed and happy with these purchases, especially when Best Buy has their sales going on!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating and Amazing at the same time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much about it's video capabilities. I mainly bought this camera for video but wanted to have a good camera for photos as well. Coming from a GH5s the Sony A7 IV is pretty amazing. Better video quality, excellent autofocus and man that shallow depth of field is pretty special with my f2.8 16-35mm lens. No focus breathing is pretty special too. Low light is really exceptional even when I tested it against an A7S III that I almost bought. The color is really good and I like how the colors seem more true to what you are filming in a rec709 setting vs my GH5s, the GH5 and GH5 II I tested against it. I like it much better in comparison to the A7S III too. I love the file size of 4K 24p too at 100mbps vs. 150mbps with Panasonic as well. This will save a lot of space on my computer. On top of this there are soo many cool lens options. But then there are all these frustrating things I have to deal with when using this camera. 1. If you film with 2 SD cards recording simultaneously it overheats in about 40 min in a 70 degree room. Even when the overheat setting is set to high. I had to switch to 1 card recording and lost my redundancy. At least it won't overheat now. I would be more than fine to see a little larger build so it would regulate heat better. 2. You can't use an external monitor and the on camera monitor unless you turn off the settings display on the external monitor. This means you can't see record, mic output etc. I had to get a cheap monitor with an HDMI out to get 2 screens to display the settings so I can change settings on the cam and also know what's happening when I film myself. 3. In the saved settings I can't just go in and set the white balance. I have to go into M or P or A to set the white balance and save it. This is far from ideal. Not being able to record simultaneously with 2 SD cards is almost a deal breaker for me but man the video quality and autofocus is sooooo good its hard to part with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Great quality! It has been on my things to purchase for a while and I’m glad I finally pulled the trigger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good camera, but overpriced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i want to say, i use cameras for professional commercial work and personal use. I'm not a brand loyalist in any way. For work, they are tools. My go to mirrorless camera for smaller commercial and private jobs has been the Fuji XH2 since it came out. The specs are perfect for my work, and clients are happy with results, as am I. Ive never been into fuji cameras, but the XH2 checked all the boxes i need and is quite honestly a beast gor the price. I've never liked sony cameras for professional work. My experience in the past was not good. They'd overheat and have too many issues. I loved using them, and loved the quality of photos and video i could get out of them, but i just couldn't recommend them for professional use, and I'd always end up returning or selling them. I took a chance on the A7iv after the popularity of the A7iii. My immediate thoughts were... i love the feel of the sony. Theirs just something about it that makes it feel good to use. Maybe the ergonomics are perfect for my hand. Its easy to use, although the new menu system takes a second to get used to. Quality output and autofocus are exactly what you'd expect from a Sony. But, 4k max internal recording, vs lower cost competitors offering 6k and 8k is disappointing at this price. 120fps vs 240fps offered by lower cost competitors. Crop to apsc from full frame for 60fps, 120 etc. I mean, it is a great camera, but on paper it pales by comparison to lower cost cameras out their. So why buy one? For a fullframe camera at this price i honestly see no "bang for the buck" less expensive cameras ie less expensive overall systems cost less and offer more... in some cases more means double. Which is crazy. But, what the a7iv does offer over those is... Superb autofocus, and autofocus tracking. Great lowlight performance with better pixel density than competitors. Full frame depth of field. Now, i rarely use autofocus for professional work, so that is really nothing to me. All modern cameras have great autofocus for photography and offer great focus assists. But, i have never found a perfect autofocus system ie a system that would somehow know exactly what im trying to focus on. So manual is still king for a strong majority of my work in photo and video... yes even with the a7iv. I had a gig recently photograhing live insects for a company's website. The sony autofocus on small insects was just as bad as any camera ive ever used. In fact lumix was the best I ever saw for autofocus on insects... probably because insects have a lot of contrast. So the pros for me are: A camera that feels great in the hand. A joy to use. Great output, image quality. Great in lowlight. Cons: Not future proof. Likely wont even be a b cam in a few years due to limited internal recording resolution. A lot of people say 8k is overkill, but if you work with commercial clients, remember, some of them are having commercials made with Red cameras, and yes 6 or 8k. Also everyone said the same about 4k a few years back... now look at us. So yeah, not offering 6k internal at this price is kinda crazy. Crops to apsc for high speed recording ie slow motion. Still prone to overheating... c'mon sony fix that. Your cameras have been prone to overheating since the a6300 days. Definitely do not feel you get your money's worth when comparing to other competitors. Personal opinion in testing lenses, fuji red badge lenses are better than g master. Side by side tests, overall tonality is just better. Fuji color science vs Sony may play a role in that. But i end up doing more work to the sony pic to get the look i want. But i notice a big difference in contrast and tonality between my basic fuji lenses and red badge. And sony g master reminds me more of the basic fuji lens quality (xf). Overall, id have probably returned the sony, as great as it is, if not for Best Buys ridiculous restocking fees. The quality is there, but not the specs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SZFuji, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback with us. We’re sorry to hear that our ILCE7M4 camera did not meet your expectations. We value your input and take all feedback seriously as it helps us improve our products and services. We would like to learn more about your experience and see if there’s anything we can do to make it right. Please feel free to reach out to our customer service team at 239-245-6360 so we can assist you further. Thank you again for your valuable feedback and we hope to have the opportunity to serve you better in the future. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Hybrid Shooter's Dream

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to be my secondary photo body (to my a7riv) and my main video body. I have used it weekly for a few months and have had nothing but good experiences with it. Updated menu system and new customization options are both wonderful additions. The body itself is ergonomically perfect. 33 MP is a great sweetspot providing some cropability while keeping file sizes manageable. Shoots great video as well, even with 4k 60 being cropped. I would gladly give up uncropped 4k 60 and 4k 120 (offered by the a7siii) for the hybrid ability to shoot 33mp images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice for photographers and videographers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 IV is a full-frame mirrorless camera designed for both photographers and videographers. It features a 33MP back-illuminated CMOS sensor, a 5-axis image stabilization system, and a 10fps continuous shooting rate. The a7 IV also boasts a 120fps electronic viewfinder and a 1.03m-dot touchscreen LCD. The camera's autofocus system is fast and accurate, with real-time Eye AF and tracking capabilities. The a7 IV also records 4K 60p video with 10-bit 4:2:2 color sampling. Additionally, it features a headphone jack and a microphone input for audio monitoring and recording. Overall, the Sony a7 IV is a versatile and powerful camera that is well-suited for a variety of shooting scenarios. Its high resolution, fast autofocus, and excellent video capabilities make it a great choice for both photographers and videographers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the already great A7 III. I've had the A7 III for a few years now and was looking to upgrade. The A7 series of camera's has been good but the A7 III made them a great buy at that price point. The IV continues this with offering amazing features found in much more expensive cameras while keeping cost at a reasonable point. If you are a studio photographer go for the R, if you shoot video go for the S, if sports are your thing or you want the best of the best, you can go with the A9 II or A1. But if you need a great all around performer that may not be the absolute best at anything but very good at everything, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly versatile camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and great bundle discount from Best Buy. We use this for extreme low light photography and videography. Absolutely love how versatile and configurable this camera is. Everything from low light photography to wedding photography and everything in between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Camera

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A7IV is a really good camera. I upgraded from a Canon Rebel T3i and it was really worth it. The only thing to keep in mind is that it can overheat when recording for an extended period of time, but you can’t change the settings to prevent the camera to turn off automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY ALPHA 7IV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera in 2022 and it is still the World's Best Camera. You cannot believe all the people that walk up to me and say it is the best. I have been on 3 major tours now, Amsterdam, Alaska and Europe. My photos have never been so incredible. Not to mention the 4K video. The built in stabilization is the key, no need for a trip-pod. I did put the 2.8mm 24-70mm GM 2 lens on it for superb images. Did you know that SONY have been the number 1 mirrorless camera for 6 years running? Try it and you won't go wrong 33 megapixel Full Frame. I tried to add photo, but they were 10.4 to 11.5 mb. The limit is 10 mb for this site. You can crop and still have a very clear photo. I gave a 4 for ease of use. 5 if you put it in Auto Mode, but this camera has an encyclopedia of settings and you will never be short changed on settings with 6 presets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Hybrid camera, at 33mp the photos are the perfect file size for every type of photography. The video specs are also great, able to shoot 4k 10bit 422 in a small camera is amazing! Has some good slow motion in HD, all around a great unit with large selection of available lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HowardS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-29-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my wife as an anniversary gift, as she had let her photography side business fall off after comparing her old (15+ years) DSLR camera to other photographers' newer cameras and the resulting differences in quality. She doesnt go anywhere without it since! We purchased a generic lens to learn the camera with before investing in really nice glass to go with it, and it STILL does an amazing job, even with the less than ideal lens pairing. I knew we'd made the right decision when we attended the central Louisiana Dragon Boat Races this year and found two paid photographers for the event both using the same camera model (although with a much better lens for each of them). I managed to get pictures of propeller driven aircraft (MY hobby) taking off from a nearby airport during the races and the propellers looked as though the planes were dead prop floating through the air...crisp edges of the blades, no blur, as if the engines wers "feathered" rather than ramped up to full power as they lifted off over the lake. Incredible AF and auto tracking!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderD, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US