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Customer reviews

Rating 4.8 out of 5 stars with 570 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV as a top-tier camera, praising its exceptional camera quality, overall performance, and user-friendliness. The auto focus, resolution, and array of features also receive positive feedback. However, some customers have expressed concerns about overheating issues, battery life, and the camera's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 570 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cam under 2500

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the canon t8i I don’t regret spending the bag!! Love sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If your looking for both this is the one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera!! IT really is the best of both worlds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you loved the performance of our camera both in videos and photos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-22-2024

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Eye tracking issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older mirrorless, this camera is amazing. Processor is super fast, body is comfortable to grip, and battery life is excellent. Only issue is with the eye AF. Sometimes it works great, other times it refuses to lock on. This can be very frustrating when trying to shoot a moving subject.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old A7III, and it fixed almost all the issues!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect mirror les camera for pro photographer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sharp photos, the flexible screen it’s an upgrade that every camera should have

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseP,
       
      Sony commitment to customer satisfaction is our top priority.
       
       
      Thank you so much for your feedback! We greatly appreciate your kind words. At Sony we continuously striving to incorporate innovative features that enhance the overall user experience and your positive feedback encourages us to continue our efforts. We genuinely appreciate your support, and if you have any further suggestions or ideas, please don't hesitate to share them with us. 
       
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony IV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera body, has so many functions and the quality is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllisonA, Thank you for sharing your feedback with us. We are happy to hear you are enjoying this camera and its features. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. It’s super expensive but deff worth every si gel penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KetsiaP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that you loved the camera and that you found it to be worth the investment. Thank you for choosing Sony!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing, though expensive camera. Great for serving almost all needs of a photographer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best choice for 2023 in terms of price / functionality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlekseiT,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to know that you find camera worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-4-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Best Sony camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the full frame camera for it’s amazing auto focus and clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We take great pride in delivering excellent imaging capabilities to our customers. So its really amazing that you appreciate it..

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Does everything I need. In fact, I bought two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gcarruth,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera great and that it meet your needs perfectly. Thanks again for trusting Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-19-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product with great features with in a budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KishorejayasaiV,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera great and worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-21-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera AWESOME autofocus. Sony's ecosystem of lenses is unmatched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyG, Thank you for sharing your feedback. We are thrilled to hear you are loving the camera and its autofocus tracking features. Thank you for choosing Sony. Sony commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so great for photography and for videography. It's even better than a 7siii in some areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool Camera!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera! Always as expected from Sony! Love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yuii,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved it and found it as a cool and great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-2-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Best camera at a best place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this camera. The Auto focus on this is super.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Kulkarnirahul21, Thank you for sharing your feedback on this camera. We are happy to hear you are enjoying the camera and its amazing autofocus performance. The AF tracking is just one of many amazing features of this camera. We hope you continue to enjoy the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Photography

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever. Staff is the best also and educated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VicensK, thank you for sharing your feedback. We are happy to hear you are enjoying the camera and that your experience was amazing during your decision making. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 12-01-23 Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    A7iv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg the best camera anyone that love taking pictures with 33 mp is great and video recording is great too it doesn't heat up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    QC issues or shipping damage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine yesterday and I only had the chance to unbox it and scroll through new menus before I had to leave for work. I had to post because I'm disappointed with a couple things already. Packaging was just awful. It was shipped inside a significantly larger box with ZERO additional padded. Just a box inside a box. I turned it on and without any lens attached, noticed some bright colored spots when using the viewfinder. I didn't have much time to try to figure it out, but I'm nearly certain they're bad pixels on the viewfinder OLED display. I'm not taking my chances getting a new one shipped out, so I'll probably just be dropping it off at Best Buy after the holidays to set up an exchange. Silver lining is that it arrived earlier than expected, but kinda pointless if I will have to return it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello redsrtturbo,
      Thank you for voicing your concerns with us. Sony's commitment to customer satisfaction is our top priority. Your feedback is valued and will assist us with improving our services and performance. Please reach out to us directly so we may further explore the details of your experience.
      Sincerely,
      Vincent
      Sony Social Support Team Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a huge upgrade from the A7iii which I also have but it was enough to purchase it and I’m glad I did. It’s great

    I would recommend this to a friend