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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 564 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 564 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer I need reliable equipment and this camera has taken my work to new levels! Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great price. Highly recommended for professional photography.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! The learning curve is a little difficult, especially coming from someone who is coming over from Canon family. Other than that I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this camera for 9 months. It's really intuitive to use. Excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony's best camera yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a massive improvement over the A7III, the autofocus is just incredible. I never really used my A7III for video but with the quality of video this camera takes, I've found myself recording more and more. Everything about this model is just amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are satisfied with the performance and features of the ILCE7M4 . Thank you for the review, and for choosing Sony. Amy. Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony camera... still have it. Use my A7RV for most everything but this A7IV is a little better at a few things. My shutter broke and Sony fixed it under warranty within a week.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Mirrorless and full frame camera from Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mirrorless camera, brilliant clarity, easy to use, clear menu.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PratikS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera to be the best full frame camera ever. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best camera I have ever owned. Taking photos feel great with the shutter sound and the quality is professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best hybrid camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hybrid camera sony offers. But still a little expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Temu,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-19-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great pictures and videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures and videos. Easy to use. Very well built

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JGuz,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera great for taking photos and videos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-16-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Sony a7iv! It has literally been the best and most expensive purchase I’ve ever made. It is worth every penny! I love this camera. It is easy to use and to figure out. 10/10 highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible Camera and Value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Sony a73. Got this $500 off. Improved autofocus, video and photos. Love the bigger grip. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv so my husband could carry on trips and he absolutely loves it. It’s super compact and takes the coolest pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and more so when paired with the new Sony 24-70 F2.8 GMii.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hybrid camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hybrid camera that is very capable of photo and video.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    A7iv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg the best camera anyone that love taking pictures with 33 mp is great and video recording is great too it doesn't heat up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Superb Sony Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this superb Sony Camera... Easy and handy to use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kite,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved this camera and found it very easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent for both Photography and Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a camera that could take pictures and deliver crisp video without skipping a beat. This camera kept coming up as the best without being a fully dedicated professional tool! At $2499 it straddles the line between enthusiast and proffessional but it is worth it for someone that will hang on to it for years to come! If you have the money to swing it, this is the best bang for your buck camera you can purchase right now!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    well-rounded and versatile

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excelling in both stills and video capabilities. Equipped with a 33MP sensor, it delivers impressive image quality and allows for stunning detail capture. The camera's autofocus performance is much better than a7m3. Additionally, the inclusion of a vari-angle screen enhances the shooting experience, offering flexibility in framing and composition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PayW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your review on the Sony A7IV. We are thrilled to hear you are enjoying the features of the camera. It is truly impressive in both video and photo modes especially with the new upgraded autofocus tracking accuracy. We hope you continue to enjoy the camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The One

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out various cameras, and testing different features, I have finally found the camera that meets all of my needs. The photos are amazing, with crisp details, vibrant colors, and clarity. This camera consistently delivers stunning results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cats, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera can deliver stunning results while having the useful features all level of users need. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US