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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 560 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 560 reviews
  • Rated 5 out of 5 stars

    My new Sony Alpha 7IV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony Alpha 7IV camera is an excellent product, with incredible performance if you're looking for versatility when working with video or photography. The attention and information provided by BEST BUY to acquire their product were amazing, and their staff is highly trained.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristianRoman,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from nikon dslr to it. Absolutely loving it. Amazing features, awesome AF.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera ever, I sold my a7rIV for this camera I love the tilt screen and video features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artur, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its tilt screen and video features. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This camera replaced my canon.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is crazy. You can do whatever you want with this cam. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera, love everything about it, 10/10 recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Any Sony a series is pretty great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, this is a great camera. I opted for the Sony a7rV since I wanted more of a photo camera with higher MP. But this would be an amazing starter camera as well if you have the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera body

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera body was great, I ended up selling it but Best Buy was very helpful when I had a lens that wasn't compatible with it and helped me troubleshoot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, is my every day work tool, every thing you need

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera in the market. A must have for any photographer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beat camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great quality highly recommended……..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ejja, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Weird!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When set up settings it shot off every 5 min. By itself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is z samething quality staff are doing a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool camera!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, performs its tasks 100%! Of course, it also needs a good lens, as good photos require both a good body and a lens! Bought for my wife, she is recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just about a great camera!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this camera and I’m 75% percent there. I do have the eye AF issue that others are experiencing and hoping that Sony releases a firmware to fix it. Other than that the camera is awesome. At this time, I wouldn’t recommend this camera until there is a fix from Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are aware of reports regarding the focus accuracy of the Real-time Eye AF function. We have confirmed that objects in front of the eyes such as eyebrows, eyelashes, and the subject's nose may be in focus instead of the eyes. We are studying this behavior and working to improve the accuracy of the Real-time Eye AF function. Don't hesitate to contact us periodically for a status update regarding any improvement measures. We apologize for any inconvenience and thank you for your patience and feedback. Steps to improve performance
      • In low light situations, increase the depth of field by stepping the F-stop value up to a higher setting.
      • For example, move from the lowest settings of F1.2, F1.4, and F1.8 to F2.8,F3.5, or F4.
      • Use a flash or move to an area of better lighting to get a better Eye AF focus lock. Thank you, and appreciate you choosing Sony. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box and it was in perfect condition! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera , upgraded from a73 and this one is better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic camera for both photos and videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera to suit my need as a daily driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all around camera for me definitely reflects price point

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this camera. I can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, this camera continues to impress me

    I would recommend this to a friend