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Customer Ratings & Reviews

$2,199.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV as a top-tier camera, praising its exceptional camera quality, overall performance, and user-friendliness. The auto focus, resolution, and array of features also receive positive feedback. However, some customers have expressed concerns about overheating issues, battery life, and the camera's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-548 of 548 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review on the Sony a7iv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research on this camera and thought it would be perfect for my needs. Safe to say I made the right choice of purchasing this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user991342,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New user to Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying using this camera. Really great pictures and the color is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User105559,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you've been enjoying using our camera so far. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-12-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Certainly as Curly would say!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from Best Buy…,. Is buying with confidence knowing that they will be there, when others won’t. Times we live in don’t risk your hard earned money on a maybe. They will match a trusted seller. (Remember Trusted seller!) Beware of third party pirates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you are very happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-20-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Purcahses and subsciption

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure billing address is correct however best buy is fast in the deliveries

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Entertainment, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear you have given this camera a star rating. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Upgraded from a7iii

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera. Upgraded from a7iii and it was worth the upgrade for the newest features and newest processor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found it a great upgrade for your previous camera because of the newer processor and features. Thank you for choosing Sony!
      If you have questions about this camera, please feel free to contact us at 239-245-6360.  

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Bad Quality Control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera came sideways in the paper bag also had dust in sensor that would show in images. Not sure if this was a retuned like new camera or a actual New camera. I paid full usa retail price though. Just heads up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zero support from Sony to update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is impossible to update. I cant use any of the connectivity features. Insane for a $3000 camera

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY FELL OFF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item off best buy for in store pick up, first camera used, exchanged it before i left the parking lot. Second camera didnt come with everything it said it would, importantly the battery. Im going to be refunding it but now theyre gonna charge me to do so. $45 is crazy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chino, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are very sorry to hear about your purchase experience. However, we thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US