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Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 631 reviews
  • Rated 5 out of 5 stars

    Excellent Hybrid camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! works great and battery last a long time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jess, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera and it's overall performance. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up going all in on an amazing camera - primarily to up the quality of my family & vacation photos and boy does this camera not disappoint. It's a perfect hybrid, and the 33 MP's are more than enough to satisfy most photography use cases. I paired this with the 55mm f1.8 and all the photos have just been spectacular. Easy to use, travels well, great online community, and wide array of lens choices make this one a no brainer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avih,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera and consider it as a good investment. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-26-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony vs Nikon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a Nikon since 1976 and i am really enjoying what this Sony has to offer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Underdog, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/4/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Wonderful camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for less than six months and really enjoy this camera. The kit lens has taken some great shots but I’d recommend upgrading your lens kit to expand the capabilities of the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristopherH, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (8/3/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My Sony a7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! In love with the quality. Definitely what I was looking for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozapata93,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-18-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to use! Beginner photographer and man do I feel like I’ve been a photographer for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelicaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-21-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Hybrid Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera, best for video and pictures. Love the flip out screen and new menu system. Easy to used & a great camera to have in a professional setting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi InfiniteWF, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as the best hybrid camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-7-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, the employee that attended me was amazing. Great customer service, camera works great 10/10, about to be a month since I bought it and I would not go anywhere else to get it, camera has lived up to its name and beyond!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-6-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best investment i’ve made in such a long time. The quality of pictures and videos are beautiful & through this camera - life looks like a film. It’s also very easy to understand how to function it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you are enjoying your camera. We're also glad to know that you found it to be worth the investment.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 make the Sony Switch! I absolutely love mine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauren,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    best auto focus I've ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon user and recently I'm using the LUMIX S5 , but I'm really enjoying my Sony A7IV , wonderful auto focus , flip screen , full HDMI output , great construction , great photo and video quality and the advantage of finding lenses with a great price . I'm finally enjoying having my first Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its lighter than I thought, very user friendly — i siwtxhed from canon to sony and i miss the canon colors but the autofocus and lenses options make uo for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are satisfied with the camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Hybrid Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera may be arguably the best hybrid camera for video and photos even entering 2026. My first camera being a Cannon T6 and now the Sony A7IV being my second camera was a huge difference that allowed me to make good money from my school and local events. 10/10 quality and value it’s definitely a must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with this camera! Easy to use for everyday or professional use. I’m just getting started into photography and this camera exceeds all expectations. Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelseyW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your detailed feedback on our ILCE7M4 camera. We're happy to hear that our camera made a positive impression on you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-4-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 mirrorless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know how to write this camera because it was a present for my daughter but from everything that I heard about it and all the YouTube videos that I watched it's supposed to be the very best on the market for what it does i'm really not a techie soI couldn't tell you what it does and how it does itHope this is helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyB, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Thank you for the five star review, hope your daughter enjoys this new camera! Thank you for choosing Sony. -Linda 1-10-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and very easy to use. Fast shooting which is a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    100% would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so dope. Using it for content creation and podcasting for my entrepreneurial journey, so excited to have this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TCCJ, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/24/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, has very good video quality and it was on sale, wish battery life will be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Alpha 7IV Full-frame mirrorless Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Sony-Alpha 7 IV. The feature allowing the lens to focus on eyes in wildlife, birds or humans is incredible and adds a pro quality to my photos. BestBuy's matching price program was easy to work with and allowed me to save money following my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JanineC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/9/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My Sony Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent camera, has a lots of features Flawless unit, does exactly wat you expect from a semi professional camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarAranibar, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera has a lot of useful features for all level of users. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US