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Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 631 reviews
  • Rated 5 out of 5 stars

    Pearl, Whirl, Sony Alpha is my girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy the Sony Alpha is a pearl. When I use it, I go for a whirl.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BennyFranklin, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/16/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing the picture quality is excellent I definitely recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlaA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves this camera. He is a video production major and uses the camera all the time for movies, video shots, and casting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickC, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera! Had it for a year and I haven’t really had a problem. I would say it does over heat a little too fast when you are recording but other than that I love my camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. It's also great to hear that you haven't had any problems with it. To extend the time before the camera displays the overheating icon and shutdown, we suggest to avoid shooting under direct sunlight and as much as possible do not record with the camera handheld. We also suggest to use a faster memory card. For any questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love this cemera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, it is easy to use, and it capture the movement well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello YuanL, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, I used for couple of times. Awesome pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Srini, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7IV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the camera for Christmas as my wife surprised me. Started taking maternity pictures and really love the camera quality and how easy the ecosystem is. Made it super easy for file transfers to mobile phones and updating the software. Highly recommend and can't wait to use it more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColinB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the quality of the images it captures and how easy it is to use. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-30-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The Sony Alpha I've Been Waiting For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new menu system in the Sony A7IV makes this camera so much easier to use than the A7III. The tap to focus option with live tracking of human/bird/animal is very fast and accurate and has given us some really sharp photos on moving subjects. The hand feel is large for my hands especially with a larger lens but my husband loves it. I am happy with the buttons to switch between photo and video and maintain separate presets, much more friendly than other setups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are satisfied with your new camera. We appreciate you leaving a review, and for choosing Sony. Thank you. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera! Pull the trigger. Purchased for my husband and he blown away at the quality of photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickiF, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an incredible camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-13-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have ever owned. Excellent auto focus. Brilliant EVF and LCD screen. Works well in low light situations. I shoot mostly still rather than video. The battery will last through a day, but would carry an extra.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mirtz,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as the best camera you have ever had. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hybrid camera! With great with video and photo. Upgraded recording limits really make the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Izzy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great to Shoot!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera to shoot with Perfect for almost every type of shoot …. Indoors, outdoors and Nature Photography!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AkashVardhan, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera of all types of photography. Thank you for choosing Sony. -Linda 2-9-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony - Alpha 7 IV my favorite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Alpha 7 IV is one of the best investments I have made. The quality of this camera is fantastic and the ease of taking photos and videos is spectacular. This camera is perfect for taking photos at events, landscapes and much more. thanks Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it good to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-14-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I finally got my new camera! I’m so happy with it,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my new camera! I’m so happy with it, and I can’t wait to learn, explore, and capture the world through my lens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KhatunaE, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are happy with this camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-3-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hugo,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-20-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera it’s amazing does everything I need in a camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RomeoPR, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera, Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is a fantastic camera, and Best Buy delivered it perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Such an incredible camera!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this camera is unmatched, I’m genuinely so impressed by how much there is on this camera, and how much it can do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello rafa, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/16/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Lots of options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful camera! I will say it is not for beginners. There are so many options etc that if you don’t know what you’re doing you will find yourself lost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobhix,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a beautiful camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing, a huge step up! The photo quality is beautiful and the body on it fits nicely in my hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera kit has become a great asset to your photo creative journey. Thank you for choosing Sony. -Linda 2-6-25 Sony Social Support Sony_US