Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 615 reviews
  • Rated 4 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera! Had it for a year and I haven’t really had a problem. I would say it does over heat a little too fast when you are recording but other than that I love my camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. It's also great to hear that you haven't had any problems with it. To extend the time before the camera displays the overheating icon and shutdown, we suggest to avoid shooting under direct sunlight and as much as possible do not record with the camera handheld. We also suggest to use a faster memory card. For any questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Still one of the best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the 5 just came out, but this camera is absolutely amazing at the price point you can get them for now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevyG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as one of the best cameras. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera! Quality is amazing and perfect for occasion photography!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarieE, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an amazing and perfect camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7IV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the camera for Christmas as my wife surprised me. Started taking maternity pictures and really love the camera quality and how easy the ecosystem is. Made it super easy for file transfers to mobile phones and updating the software. Highly recommend and can't wait to use it more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColinB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the quality of the images it captures and how easy it is to use. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-30-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have ever owned. Excellent auto focus. Brilliant EVF and LCD screen. Works well in low light situations. I shoot mostly still rather than video. The battery will last through a day, but would carry an extra.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mirtz,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as the best camera you have ever had. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love this hybrid beast

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in both worlds of photography and videography and needed a camera that can do well in both. Im very impressed with the camera itself. Im a petite woman and the size of this beast with the lens didnt bother me! Its a keeper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-9-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing, a huge step up! The photo quality is beautiful and the body on it fits nicely in my hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera kit has become a great asset to your photo creative journey. Thank you for choosing Sony. -Linda 2-6-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Another Great Sony

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and more, huge upgrade from my sony A7 iii!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VvsVeins,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved it and it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony - Alpha 7 IV my favorite

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Alpha 7 IV is one of the best investments I have made. The quality of this camera is fantastic and the ease of taking photos and videos is spectacular. This camera is perfect for taking photos at events, landscapes and much more. thanks Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it good to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-14-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in Love with this camera!! Greendale best buy did great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhriellaS, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as athe best camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The Sony Alpha I've Been Waiting For

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new menu system in the Sony A7IV makes this camera so much easier to use than the A7III. The tap to focus option with live tracking of human/bird/animal is very fast and accurate and has given us some really sharp photos on moving subjects. The hand feel is large for my hands especially with a larger lens but my husband loves it. I am happy with the buttons to switch between photo and video and maintain separate presets, much more friendly than other setups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are satisfied with your new camera. We appreciate you leaving a review, and for choosing Sony. Thank you. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Lots of options

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful camera! I will say it is not for beginners. There are so many options etc that if you don’t know what you’re doing you will find yourself lost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobhix,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a beautiful camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes great pictures. Very clear pics and super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaribelA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-11-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Seemed like a good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fair review but I paid so much money for a camera with a faulty autofocus system. After trying four lenses it just would work as it should. I returned it and paid the difference for an A7R5 that works like a charm. The only problem now is that it showed there was already 649 pictures taken before I even used it. Therefore it was either a return or someone decided to test it out, put it in the box, and sell it as new. I love Best Buy, but they need to do better in the camera department for sure.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are sorry to hear about your experience. Please reach out to the retailer for assistance. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras i have ever owned! Video and photo are amazing. I'm not a professional, but as a hobby, I've been able to make fantastic art for church and friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice camera only really thing is there is a lot of buttons but you can get used to it quickly 10/10 camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabriel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a super awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera and great pictures for my family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OsvaldoN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent camera with great definition, very easy to handle while being very practical to add more elements that help you perform better and obtain better results in your work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eribertol, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear the camera's performance has exceeded your expectations. Here are Sony we understand the importance of having reliable gear for your work. Thank you for choosing Sony. -Linda 07-06-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera I bought it for my class and it’s strong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jblheadphones,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony alpha 7IV full frame

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift to my husband, he is very happy!! Nice pictures, nice weight and best price on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LenaHernandez,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that your husband loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-26-2024
      Sony Social Support Sony_US