Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 615 reviews
  • Rated 5 out of 5 stars

    Gbbbyugxybcdunc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iujhhh bby into n bunny foo bunny Gm baby bun hubby

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony A7IV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not affordable for an enthusiasts, and you don't have affordable lenses.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crafty, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear you did not find the performance, quality and the features of this camera worth its price. Sony does offer a wide range of options in our imaging product line. We would like to invite you to contact Sony Support at 239-245-6360 so that we can help you find a camera and lens that is better fit for you. Thank you for choosing Sony. -Linda 01-18-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Hybrid Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Love the updated menus, dials and 10bit color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn on my decision on what to get to upgrade my setup but i made tge right choice with this. I wake up excited to use it everyday! It performs well with the kit lens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my Sony

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Sony. But after just past that year mark where the warranty no longer covers it, of course my shutter is going out already. I love my camera I’m just super upset that it hasn’t lasted as long as I thought it would before I had to put money into it and fix it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasmineS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you loved our camera and it's working well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great all in one camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether its for photography or video its a great all around camera. Be prepared to drop some serious money on lenses though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was everything I could have wanted for creating YouTube videos and photos. Best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on a fantastic camera. Though its a kit lens, its still great and gives good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed - Pre-ordered and waited 3 weeks for this. Came with a defect. The SD compartment won't open! It's stuck, I can't even ply it out. Now I have to waste my time exchanging it at the storefront and wait another week to be shipped.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edman,
      Sony commitment to customer satisfaction is our top priority. We are sorry to hear that the memory card door is not working. Please review “Inserting a memory card into the camera” section on page 1 of the Startup Guide or Search “Inserting a memory card into the camera” in the Help Guide. If you continue to have issue, please call our support line so they can gather more details.
      Sincerely,
      Vincent
      Sony Social Support Team Sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Pretty awesome. Great quality. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony a7

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good i mean not the best best but it decent . The qualityuality of the cam is good . The picture quality is good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodbuy
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good quality camera. It's also great to hear that you liked how it captures good quality pictures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Camera is a dust magnet. Stay away,

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera sensor is a dust magnet. Stay away from it. Without any lens change also got severe dusts on the camera sensor. The dust kept on returning even after cleaning the sensor multiple times using a proper cleaning kit. Stays good for few pictures and then the dust reappears. Amazing colors and photos otherwise. As per reddit looks like a common occurrence Sony A7 series. Returned it but best buy charges 15% restocking fee. So be sure if you do want to buy it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear that. DO you put the cover on after you take out the lens? Leaving the sensor open will definitely collect dust. Hope that helps. IF you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/11/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Nice camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. I haven’t had all the time I want to get familiar with it though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst camera ever used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All says the Autofocus but... It called me miserable. Went out with wife in snow and used Auto mode.. every photo is out of focus.... It was hard to spend time to go out in snow in negative temp but turns out to be a worst pics ever. I could be more better if I use my Samsung s23 ultra. To total waste of money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanath,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear that you felt this way about this camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you on how to get the best out of this camera. Thank you for choosing Sony.
      Regards,
      Larry 1-10-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera , at first it was kind of hard to understand but with a little YouTube I became some what off expert

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Alpha IV lens

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera lens is not good ..the quality of the pictures is Ok…

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for taking the time and providing feedback. We hope you take full advantage of the potential of that camera, with some amazing glass. Happy Shooting! Thank you, Amy (Online Social Support) Sony_US

  • Rated 1 out of 5 stars

    Motherboard will fail if use professionally.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this Nearly $3000 camera for less than a month. The motherboard failed. Our photo shoots lined up and lost money because I had to send it back to Sony or to be diagnosed repaired then sent back. Took 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about what happened to your camera. There could be different factors that may cause a motherboard to fail. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 11-9-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Impossible to update and no connectivity features

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid nearly $3000 dollars for this camera and now cant update it. I can take pictures but i cant get any connectivity support through the app

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 8-17-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as expected! No defects at all. Came in a clean official packing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad but ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the A7III and I thought with the A7IV was going to be a great upgrade but the one that I purchased was defective out of the Box. So i had to return it. I'm still waiting for this camera to be in stock so i can try it.

    I would recommend this to a friend