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Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 615 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 615 reviews
  • Rated 5 out of 5 stars

    Love This Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. Its my first Sony camera so far I have enjoyed learning it. The only thing is the menu options is extensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenS, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing, especially for action shots. You will need a longer lens however if you plan on taking shots further away. The quality has been perfect both in pictures and videos, easy to edit, and create even more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcedesF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-27-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fantastic Image Quality and Autofocu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony camera has been one of my best purchases. The image quality is incredibly sharp, the autofocus is super fast, and the low-light performance is excellent. It’s easy to use whether you’re a beginner or more experienced, and the colors come out beautiful straight out of the camera. The battery life is solid, and the performance for 4K video is smooth with no overheating issues. I’m very impressed and highly recommend it for photography, content creation, or everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExzechieD, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the A7MIV kit. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A must have upgrade! and a great deal from Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughyt an open box and I can confirm all was in perfect condition. The camera was as good as new and everything working perfectly. As for the camera, this is an upgrade from my a7III and I can't be happier. It's faster, with better resolution, better improved hardware and overall specs. It's definitely worth the extra bucks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fabval,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for action shots.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for beginners and professionals alike. The tilt screen and lens selection make this a go to for any photographers on the move and it is THE BEST we have used for sports/action pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robb, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its wide range of lens offerings. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great quality images worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. The photos it takes are incredible. The menus are a little hard to navigate and a bit clunky. That could be a deal breaker for some but not for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dylan, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/25/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Pro photographer likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful upgrade. I bought this camera in the middle of my photo season as a professional photographer. I have not even bought an extra battery or an additional lens yet and I’ve done 20 photos sessions all of which turned out beautiful. I had a canon 5D mk iv and this camera blows it out of the water.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phototechdiva, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying this camera kit and are happy with your choice. Thank you for choosing Sony. -Linda 1-10-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excelent canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 IV has become my go-to camera because it judges both stills and video with a high degree of competence — versatile, powerful, and reliable. It’s not perfect, but for hybrid shooters and creators ready to step up their game, it’s a camera that won’t feel limiting anytime soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandraT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying the camera and its features. Thank you for choosing Sony. -Linda 1-10-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A Welcome Camera For Pros and Adventurists!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to a Mirrorless camera from a Nikon DSLR body. I continue to enjoy that camera, but am realizing just how much this Sony body and lens can do! It is incredible. I was due for an upgrade, but this takes the cake - and then some. Great in low light (great ISO performance in all conditions), AF is impeccable and can't be beat, controls are top notch and high quality. I have not run into any issues as of yet, nor any annoyances that bother me too much. The only nitpick is that I am still getting used to a full-"live view" camera where the viewfinder and screen are always active and show video - not what many would be familiar with on a DSLR. But I knew that is what I was getting myself into and it is just a new thing to be familiar with. With that said, I am super stoked about this camera and am excited to continue shooting with it! Maybe getting into videography too as the video capabilities here are also astonishing. Keep in mind - Support for these file formats is still growing (especially Sony's RAW format). If you have an older version of Photoshop or Lightroom, or an older computer overall (like myself), you will want to consider getting a new rig or upgrading OS/applications themselves. These files are HEFTY and carry a lot of data - something my 2013 Macbook Pro is having some trouble with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to leave this review, and are happy to hear you are satisfied with your ILCE7M4. Thank You. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase… Most versatile camera I’ve ever used. Only decent in low light. Battery life is quite bad. I also wish that graphs were available on the camera display. I don’t like having to use my phone to monitor light levels. The ability to go from video to photo seamlessly is unparalleled. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MilesB, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Upgrade from Sony Alpha 7 III to IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera, I had the Sony Alpha III, but so far, the upgrade is to Alpha IV has been a good move.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonF, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an excellent camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great hybrid camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile, sharp, fast—great hybrid camera, like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NishanthK, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7 iv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High resolution, great autofocus, superb video quality, strong battery life. Overall great camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ctalcarkey, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures especially with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with lots of good features. I use it for sports videography and photography and it works well with both sides of things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GriffinS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I am still getting the hang of using Sony. I’ve used canon most of the time. But I love how high quality the videos are and how fluid they turn out to! I got this one for work but I will totally repurchase for my own personal use in the future! I haven’t once had any issues with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SierraC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7IV power house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow!!! this camera packs a punch, small package with phenomenal performance. good weight without being terribly heavy. nice layout of buttons and ergonomics. super fast 10 shots/sec. smooth 4k@60.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bchendon,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed with how the camera performs. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-13-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best purchase for video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much to say other than if you have the money, you will not regret it. I bring this camera almost everywhere I go. The footage and images it takes are incredible and everyone loves the images and videos I’ve taken with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenn,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My Sony a7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! In love with the quality. Definitely what I was looking for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozapata93,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-18-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony vs Nikon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a Nikon since 1976 and i am really enjoying what this Sony has to offer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Underdog, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/4/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing hybrid camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony Alpha 7 IV for a while and it’s been a game changer. The image quality is beautiful, the autofocus is super fast, and video in 4K is super sharp. It works great for both photo and video, which is exactly what I needed. Totally worth the investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValeriaC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this wonderful hybrid camera. Thank you for choosing Sony. -Linda 06-13-25 Sony Social Support Sony_US