Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 611 reviews
  • Rated 5 out of 5 stars

    Good for begginers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera, it helps you generate jpg-type images with good resolution and color quality, the bad thing is that it is heavy and tiring to have it in your hand or hanging from your neck, but for the price it seems very good for vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JssNThony,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera nice and appreciate its versatility. We understand that its weight can be seen as a downside for some users but the sturdy construction of it is associated with durability and robustness of the camera.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for beginners the pictures are very sharp i love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great combination camera kit. Definitely will produce sharp and crisp pictures. We are happy that you are enjoying your camera. If you have any questions or concerns. Please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/12/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Unmatched Detail and Performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 7R delivers stunning high-resolution images with incredible dynamic range. Fast, lightweight, and perfect for both pros and serious enthusiasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RohanP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-19-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! This cámara is really great and helpful!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaniaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-4-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love This Camera

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how many professional photographers buy their cameras from Best Buy, but I did just because of an open box deal that saved me a little money. It seemed like it was new, registered new, and has been a fantastic camera in the 6 months I have had it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffinCypress, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and the open box deal at Best Buy. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    No brainer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mirrorless camera and I was already impressed with the quality of this camera. I mainly bought it to record content for Youtube and vlogging. I was going to purchase a7iii a couple of months ago but I saw that Sony announced A7iv. Although the price wise A7iv is relatively expensive, I think it is worth the money. AF system is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONYA7IVREVIEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera came from a Nikon Dslr and the size diffrence is amazing. I bought some f2.8 and the crispness and saturation of the pictures is amazing. I would highly recommend the Sony especially because the availability of aftermarket lenses like Tamaron and Sigma.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Mirrorless Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first mirrorless camera after using a DSLR for several years prior. I'm happy with how well it handles low-light situations and how quickly it focuses! After using a mirrorless camera, using my old DSLR feels clunky and slow. Getting familiar with the settings will take you awhile though, so watch a lot of YouTube videos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No. 1 camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fool proof photos best picture quality ! Not disappointed with choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Momshops4all, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Sony Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is very good. In love with this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kallol,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7 IV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Big learning curve for all the buttons. Fits well in my hands. Sony should include a battery charger. Charging through the camera takes FOREVER. Highly recommend purchasing the external battery charger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZhiker,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you enjoy this camera. We also appreciate your comment about charging through camera took longer compare to battery charger, we will take your feedback into consideration for future product improvements.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera, best buy had the choice and well rounded guidance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArunB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-17-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a 7iv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera for everything, enjoying wildlife, and landscapes , easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zack, Sony's commitment to customer satisfaction is our top priority. Glad you are happy with the Sony A7IV. That is a great camera! If you have any questions and concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. - Edward (11/9/2024) Sony Social Support. Sony_US

  • Rated 5 out of 5 stars

    Sont

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera - most afforable price I found when looking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AFYOUNGDOG, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my photographer boyfriend for Christmas to replace his A 7 II. Needless to say, he loves it. He’s still learning all the features, but it’s perfect for his business.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iesha,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that your boyfriend loved it and found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-13-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Camera great customer service bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is great. Picture quality is amazing video quality is great. Having taken a break from cameras for quite sometime it was still very easy to pick up and quickly get accustomed to the Sony. However, Best Buy’s customer service is wack. I’ll start by saying yeah this is probably what I get for buying an open box item but so be it. The item I bought was an open box in “excellent condition.” But was missing everything. I got a box with a camera plastic wrapped to a piece of cardboard and that was it. Called C.S. And they say I should be able to go to a store and receive the items missing gave me a case number and everything yet after visiting 2 stores I got the same “there’s nothing we can do” answer. I kept the camera and just bought the missing accessories. If I were to do it again I would just squeeze the extra dollars for the brand new item and then this would be 5 star review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a great camera. However, we are sorry to hear about your experience with the purchase and customer service from the dealer. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Church live…. Great experience. Thanks a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello James, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera. We are happy you are enjoying your camera for video and photos. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/16/24) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch camera of recent time. Its been few days i am using it . Photo and videos are awesome . If someone not just professional, to be an professional its still good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay2024,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera awesome to use for videos and photos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-8-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera out of the box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeballing a mirrorless camera for years now, but my trusty DSLR was doing well enough. Decided to take the plunge on this a7iv and wow, just wow. I have a lot to learn as I did move brands, but this thing is stellar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback regarding your experience with the Sony A7M4 camera. We're delighted to hear that you have had a positive transition from DSLR to Mirrorless camera and that you are particularly impressed with this specific model. We sincerely value your feedback.

      Should you ever require assistance our support team is always here to help 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera Ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best quality camera i have ever purchased. The quality of the photos I have been able to get with this camera are amazing- Love this camera!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera you have ever purchased. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-27-2024 Sony Social Support Sony_US