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Customer Ratings & Reviews

Your price for this item is $2,698.00
The comparable value price is $2,899.99

Customer reviews

Rating 4.8 out of 5 stars with 600 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 600 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera, best buy had the choice and well rounded guidance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArunB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-17-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sont

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera - most afforable price I found when looking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AFYOUNGDOG, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a 7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera for everything, enjoying wildlife, and landscapes , easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zack, Sony's commitment to customer satisfaction is our top priority. Glad you are happy with the Sony A7IV. That is a great camera! If you have any questions and concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. - Edward (11/9/2024) Sony Social Support. Sony_US

  • Rated 5 out of 5 stars

    Sony a7 IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Big learning curve for all the buttons. Fits well in my hands. Sony should include a battery charger. Charging through the camera takes FOREVER. Highly recommend purchasing the external battery charger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZhiker,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you enjoy this camera. We also appreciate your comment about charging through camera took longer compare to battery charger, we will take your feedback into consideration for future product improvements.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Church live…. Great experience. Thanks a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello James, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera. We are happy you are enjoying your camera for video and photos. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/16/24) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my photographer boyfriend for Christmas to replace his A 7 II. Needless to say, he loves it. He’s still learning all the features, but it’s perfect for his business.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iesha,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that your boyfriend loved it and found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-13-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Camera great customer service bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is great. Picture quality is amazing video quality is great. Having taken a break from cameras for quite sometime it was still very easy to pick up and quickly get accustomed to the Sony. However, Best Buy’s customer service is wack. I’ll start by saying yeah this is probably what I get for buying an open box item but so be it. The item I bought was an open box in “excellent condition.” But was missing everything. I got a box with a camera plastic wrapped to a piece of cardboard and that was it. Called C.S. And they say I should be able to go to a store and receive the items missing gave me a case number and everything yet after visiting 2 stores I got the same “there’s nothing we can do” answer. I kept the camera and just bought the missing accessories. If I were to do it again I would just squeeze the extra dollars for the brand new item and then this would be 5 star review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a great camera. However, we are sorry to hear about your experience with the purchase and customer service from the dealer. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch camera of recent time. Its been few days i am using it . Photo and videos are awesome . If someone not just professional, to be an professional its still good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay2024,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera awesome to use for videos and photos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-8-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeballing a mirrorless camera for years now, but my trusty DSLR was doing well enough. Decided to take the plunge on this a7iv and wow, just wow. I have a lot to learn as I did move brands, but this thing is stellar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback regarding your experience with the Sony A7M4 camera. We're delighted to hear that you have had a positive transition from DSLR to Mirrorless camera and that you are particularly impressed with this specific model. We sincerely value your feedback.

      Should you ever require assistance our support team is always here to help 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best quality camera i have ever purchased. The quality of the photos I have been able to get with this camera are amazing- Love this camera!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera you have ever purchased. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, takes great photos. I would recommend to anyone. One thing I would prefer is it came with a storage card with this price tag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ace12, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as a nice and great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-4-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony alpha7IV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera!! I love that it makes some of the most beautiful pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariamA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-6-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SonyFTW

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this camera is really good, first camera I owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyit,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good video cam for creators

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera for video, also for photo too. I used it to make documentary films for youtube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZanggarM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying this camera for both video and stills. The hybrid features of this camera makes it perfect for both worlds. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera that works very well and looks nice also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Coming off a Nikon d750 I had for years and the Sony has really impressed me with its autofocus and sharpness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera has great autofocus performance. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for both video and photography. Perfer ones really well in low light and the quality offered is awesome. The only issues I’ve had with it is the overheating but can be addressed by buying a fan cooler and changing some settings to help extend the overheats a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernando, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-23-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    camara soni alpha 7 iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very nice, all I need for work, thanks so much for all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damian,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a very nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-26-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best. It is pricey but I’m very happy with the image quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes excellent photos. I'm still learning the tips and tricks of it's greatness, but after a few weeks of use, it has recharged my passion for photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ForF, Sony's commitment to customer satisfaction is our top priority. We are so happy to hear that you found our ILCE7M4 camera to be excellent at taking photos and how it reignited your passion in photography. Thank you so much for your feedback and recommendation. And thank you for choosing Sony. - Pakorn (Sony Social Support) 12/1/2023 Sony_US