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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 587 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, overall performance, and ease of use. The auto focus, included features, battery life, and ergonomics are also well-received. However, some customers have expressed concerns about overheating and weight. A few customers mentioned the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 587 reviews
  • Rated 5 out of 5 stars

    Photography (Long Exposure)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera. Upgraded for a sony a7II. This camera is way quicker. I love long exposure and night photography and this sensor is leaps and bounds better than the prior models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, I’ve always used Sony cameras and I upgraded to the A7IV from the A7iii and it left me speechless, especially on the video aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge researcher when it comes to new things (especially big-ticket items). I'm happy I chose this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Sony camera - making great photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm In Love.......

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony a7iv is BEYOND what I Expected. NOW i'm the Owner/CEO of FlyFrames LLC. Compaired with my Sony 24-70 G-Master its the Perfect Combo. I'm not a Big Video Shooter BUT the Quality of the Footage is TOP TIER and I look 4ward to doing More Video Gigs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect do it all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best camera to get especially with the open box price tag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when switching from my A7III but as it turns out there’s just an overall better experience using this. The colors seem better, ergonomics are better, and a flippy screen!! Curious to see how well the shutter holds up on this versus the previous generation…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing upgrade. Was needed for my photography.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality all around, would highly recommend. It takes amazing photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing hybrid at an affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time but finally got my hands on my very own Sony a7 IV. Takes great pictures and videos paired with the Sony FE 24-105mm f/4 G OSS. Autofocus is spot on. Offers just about every feature that you would want. Just wish it had a bigger, brighter, higher resolution screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE my sony a7iv!! It is so easy to use and it has not let me down once! I do with it came with more batteries rather than just one, but that's an easy fix

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. My favorite one so far. The auto focus on this thing is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A7IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One for the cameras I’ve been wanting to get finally made the purchase, went from a Sony A7ii to a A7IV

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great hybrid camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all-around photo and video hybrid camera, would definitely recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Horrifyingly Capable In The Right Hands

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera that can pretty much do everything extremely well. I think it’s an excellent camera to have wether your a beginner/intermediate or an advanced professional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobbyE,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera outstanding and it's working really well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-26-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera takes good pictures and videos. Great build and will definitely last a while

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to camera for video and pictures. For the price you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Excellent Quality Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was new and as expected. Best Buy customer service was excellent and I always love going to Best Buy for all my electronics needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FodayM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-28-2024
      Sony Social Support Sony_US

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent pro-sumer video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera. Too many things to unpack to enjoy it. A Tad heavy for daily use. I would still lean on my iphone for quick capture of moments.

    I would recommend this to a friend
  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Thank you Best Buy! I love my Sony A7IV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I like to say thank you to Best Buy customer service and camera expertise for recommending the Sony A7IV for everyday needs & work. This camera is absolutely is amazing! The auto focus tracking is accurate! I

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gilbert G, 
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you so much for your recent purchase! We're delighted to hear that you're happy with your new camera. Your satisfaction is our top priority, and it's always a pleasure to know that our customers are pleased with their purchases .If you have any further questions or need assistance with your camera, please don't hesitate to reach out to our customer support team. We're here to help and ensure that you have the best possible experience with our product.
       
      Rubychelle,
      Sony Social Support Sony_US