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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 249 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 249 reviews
  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade from Sony A73. Love, love, my new camera. The flippy screen is very helpful bc csm be angled from any direction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SharonM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7RM5 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Outstanding Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing! It is easy to use and the quality of photos is sharp and professional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishnu83,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7RM5 camera. We're happy to hear that you find our camera amazing and easy to use. Your comments about its performance is really appreciated.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7R V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major discount plus the additional discount for open box made this purchase extra good. The camera is great and was delivered quickly and in excellent condition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-3-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Photography

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Great quality, easy to use! Worth it, never overheats either

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rambo,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it for its great quality and that it is very easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Full featured camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with excellent features. Will be a little much for those new to Sony, but well worth the time and money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dmlangdon, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-13-2025 
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera difficult app to connect to phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best camera I have owned, it is fast and to the point. Focus is great and accurate is full of features plus the video capabilities are awesome. The reason why I gave it 4 stars is because Sony should have a better phone application it has been more than 2 weeks and still have not been able to make the application work. So Sony fix your application problems, I have own several Sony mirrorless cameras and did not have a problem connecting them to my phone or computers. Still I would recommend this camera to anyone that is serious about photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ECHA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-8-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    One of the best Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this camera. This is my first professional camera, and I did a lot of research before buying. I am very happy with the quality of the camera, I have taken raw pictures and without editing them the image looks already awesome!. Planning on experiencing more with my cam specially for professional purposes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AVRS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-10-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, has the highest resolution possible! Great for full time content creators

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleRodney,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-20-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beautiful photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who’s a photographer. She is absolutely thrilled with it! Easy to use, beautiful photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BethH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that your daughter loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, value for the money and easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pradeep, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the quality of this camera. Thank you for choosing Sony. -Linda 6-21-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The ibis is way better then past models, the back screen is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are satisfied with the ibis and the screen of your A7RV. Sony's commitment to customer satisfaction is our top priority. We hope you are able to enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and overall great service, I had to replace it because didn’t work at the beginning. The second one is just spectacular

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebecaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-10-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera the reps in the store were a lot of help too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyH, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-1-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality Camera!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services and best offer from best buy! Great camera too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DyanP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you satisfied with your purchase and you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-15-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great cust service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would shop at mt laurel Best Buy. Very knowledgeable and professional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BethM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-20-2025  
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Pricey but superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent low-light performance. Superb AF. Amazing images. Bit pricey.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are enjoying the low-light performance, AF, and amazing images of your A7RV. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    EXTREMELY SHARP IMAGES!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wildly sharp images. I just wish there was faster memory cards to keep up with read out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7RV for Wildlife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding AF system, much better for my work than the A7Riv. That was the main reason for the upgrade was to get better AF for wildlife work without having to go to the A1. This to me is a great improvement with the AI chip system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM4 camera. We are glad to hear that you loved the great improvements on this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-6-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detail detail detail. Never seen so much out of a camera, the dynamic range is amazing and the ability to crop is unheard of

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarrettS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is absolutely amazing! It is such a powerhouse! Not only for photos but video as well! A really good hybrid camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick123, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great to hear you have found this camera to be amazing. Thank you for choosing Sony. -Linda Sony Social Support Sony_US