Customer Ratings & Reviews
- Model:
- ILCE7RM5/B
- SKU:
- 11117726
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Great Sony Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finest camera that I have ever used. Great and fast auto focusing. Initially I had trouble switching from left to right eye detection but once the custom buttons are set. It was easy. A little learning of things makes this very easy to handle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SukanyaD,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7RM5 camera. We are glad to hear that you found it as a great camera and that it is the finest camera you have ever used. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-9-2023
Sony Social Support
Great experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, fast shipping definately will be ordering from Best Buy again!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanelleH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera and the overall experience has been wonderful. Thank you for choosing Sony. -Linda 12-17-24 Sony Social Support
Bill's Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good camera, i wish it was cheaper and came with 4 tires and an engine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamW, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Quick on the draw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over the R4, back to being quick on the draw for fast flying subjects that come out of nowhere when using a big telephoto lens, turns on and focuses almost immediately, not as good as looking directly through the lens all the time but pretty close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wallyphotography, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its improved focusing algorithm. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Best camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge upgrade for me coming from a7iii. I’m loving the high megapixel even though transfer times are longer but I really love being able to crop and still have a good resolution.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kulafu,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it and found it as the best camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works as advertised. Great product and good price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LootLavish, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera works as it should and has great quality. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good nice camera it has good features and options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SohailA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-17-2024
Sony Social Support
Fabulous camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous camera andI hope to use it for the rest of my life. It has a ton of settings so it took some time to get all those options down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaddyCat,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it and found it as fabulous camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-13-2024
Sony Social Support
Amazing camera and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was wonderful loved the experience will be buying many more items from them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 5-14-2024 Sony Social Support
Go big or go home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Photographer’s dream tool - 61 MP of killer performance!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bssharma,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-10-2024
Sony Social Support
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, good quality, it is a purchase that you can never regret
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera is a great purchase and has excellent built quality. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
The Beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is wonderful. The process of buying was easy and the delivery was safe.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeSouzaJunior7, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you loved the camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-3-2024 Sony Social Support
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Definitely taking my photography to the next level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Onzlos, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We are happy to hear you are enjoying the camera and that you feel it has taken you to the next level. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support
Perfect Hybrid Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera, love the way the LCD was designed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillyP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera is perfect and also has well designed articulating LCD screen. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
James
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew at the store were very helpful. From sales to checking out. Thanks for all your help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, Thank you for sharing your feedback with us. We are happy to hear your experience with purchasing the camera was a good one. We hope you will have a great experience with the camera and its capabilities as well. The A7RV is packed with amazing features that will enable you to capture photos and videos in all sorts of conditions. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Love this camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is really a step up from the r iv. The new features make it the camera I always wanted from Sony. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraB, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Camera is a beast, return process a nightmare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A7RV is amazing and an absolute beast to work with. Unfortunately Best Buy Customer Service is quite the opposite. Ordered the camera and canceled 2 hours later, the customer representative I called he couldn't stop the order anymore and should simply reject the delivery. After some time checking my refund they kept $500 for "Restocking fee" which is ridiculous. Customer service is simply not responding to my emails anymore where Best Buy initially even mentioned there is no Restocking fee package if package is unopened. My experience is extremely poor with customer service, do not buy from Best Buy. I definitely won't , but the camera is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReinhardM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the camera. We are sorry about the experience are you having with the retailer. Hopefully that gets resolved soon. Thank you for choosing Sony. -Linda Sony Social Support
A landscape photographer’s dream camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best camera so far. I can’t wait to test it fully out in field. I am quite impressed with the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwes, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback on your new camera. Happy to hear you are enjoying all the new features this camera has to offer. Can't wait to hear about your test in the field with it! Thank you again! Happy shooting! - Linda (Sony Social Support)
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Great value to the price paid. It worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vikram,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7RM5 camera. We are glad to hear that you found it as a great camera with great value for its price. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-11-2023
Sony Social Support
Good camera but overheats
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated fairly often. Also had issues returning it at my local Best Buy because the store supervisor really wanted to charge a restocking fee even though it was defective. They wanted me to come back with my own lens and show the overheat message which is kinda ridiculous.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Itsme,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are sorry to hear about what happens with the camera. The camera has a function that allows you to record longer before it shuts down to prevent overheating. To activate this function, go to MENU → (Setup) → (Power Setting Option) → (Auto Power OFF Temp.) then set it to High. If the camera still overheats after setting this function, we suggest you contact our phone support at 239-245-6360 so we can assist you. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-30-2024
Sony Social Support