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Customer reviews

Rating 4.5 out of 5 stars with 4998 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent picture quality, and compact size of the BDP-S6700 Blu-ray player. Many appreciate the 4K upscaling capabilities and the inclusion of Wi-Fi for convenient streaming. Positive feedback also mentions the player's performance and affordability. However, some users have noted issues with the remote control's responsiveness and a limited selection of apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 4,998 reviews
  • Rated 1 out of 5 stars

    Stay. Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 10 days and the tray decided it didn't want to work any more. Oh did I mention this is the 3rd one I've had to return in the last month. Come on Sony!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carlos,

      We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name, your contact details and this feedback post in the email. Hope to hear from you.

      Regards,
      Zac
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    No 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so-called 4k "Upgrading" player DOES NOT PLAY 4K DISCS!I returned it to the store.Very misleading description of the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work fine with blue rays and 4 k videos but would not play dvd’s. I exchanged the unit but the new unit did the same thing. Seems like Sonybquality has slipped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the quality. Description said that it includes Hulu but does not have that feature which is why I had picked this player.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought on july 26th. Froze up and stop working on August 26th. Need I say more, your return policy suck!!!!! No service after the sale

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t set up to any of three TV’s - no signal found. Should be much easier than this, and can I will be returning to store for credit/refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worked for about 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible product - worked about 2 weeks and now no longer functions at all - and I bought this one to replace one I bought a year ago - which also stopped functioning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unhappy, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. ~Ralph sony_US

  • Rated 1 out of 5 stars

    dvd player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dvd play in November, and it already doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst DVD players ever. Its already broke and I haven’t even had it for 2 months. If the instoler tries to sell you this one tell them nooo!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dolphin, We are very sorry for the inconvenience this has caused, please send us an email at [email protected] and include your product details and contact information and let us see how we can be of assistance.

      Regards, 
      Zac sony_US

  • Rated 1 out of 5 stars

    No Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product keeps on freezing. I've unplugged and plugged item so many times but it still keeps on freezing. Definitely will NOT recommend this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johns, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s6700/articles/00030275
      ~Ralph Sony_US

  • Rated 1 out of 5 stars

    dont be fooled!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DOES NOT PLAY 4K DVDS AS YOU WOULD EXPEXT BASED ON THE DESCRIPTION. THIS IS NOTHING MORE THAN A SPIFFY WIFI ENABLED BLURAY.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JOIHN, I'm sorry to hear that. This Blu-ray player is not a 4K player. It will only upscale the pictures and videos to near-4K quality. You may check out the Sony UBP-X800M2 or the UBP-X800 4K UHD Blu-ray players instead. -Vincent Sony_US

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this last September 2019 used it only 2x and it will not open to input the DVD.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AT48, We regret to hear about this. Please follow the troubleshooting steps on this link to resolve the issue: https://www.sony.com/electronics/support/articles/00007575 If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even worth the money purchase in June isn’t working anymore. I am not able to return it. DVD player stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with high hopes, very dissappointed every blu ray i played was blurry on the edges. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not play all Ultra 4K discs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not play all Ultra 4K movies. This is horrible after high cost!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt play 4k discs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would play 4k discs. Just didnt seem right. All it did was try to make blue Ray's look better. Not impressed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onlineshopper,

      We're sorry to know that this is how the Bluray player was sold to you. The unit only upscales the disc but it cannot play a native 4k disc. As a suggestion, here are some of the Bluray players that are capable of playing regular 4k disc: UBP-X800M2,UBP-X800 and UBP-X700. Hope this helps!

      Regards,
      Sam Sony_US

  • Rated 1 out of 5 stars

    deceptive advertising-does not play uhd disks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rip off...........................................................:...:::::::::::::::::::::;;:;:::::::;;,:

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you updated the player it was no longer usable internet streaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAMSUNG Q70 SOUND BAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was to long to fit between standing legs for Q70T Samsung 55 in. TV. Return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blue tooth dont work. tethering dont work also... i'm getting ready to return it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi goprohero1975, we appreciate your feedback and we would like to hear more from you. Please reach us at [email protected]. Please include your contact and product information. We will do our best to help. Thanks Sony_US