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Customer Ratings & Reviews

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Comp. Value: $999.99

Customer reviews

Rating 4.4 out of 5 stars with 701 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 701 reviews
  • Rated 4 out of 5 stars

    bravia soundbar 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar works for what I have. I purchase with extra speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive rating, txags! We're glad that you are happy with your new soundbar. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 1 out of 5 stars

    Pretty good sound, when it works!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this from Best Buy in Nov 2024. Earlier in 2025 I started experiencing a sort of “brick mode” from the soundbar. Sony has failed to properly diagnose the issue now 3 times. When the soundbar has been shipped to Sony it was no longer bricked, and they shipped it back. It was working for 1-2 weeks upon receiving it back and then bricks again. As of this review it has now bricked for the 4th time. Sony has indicated exchange is likely, but I would not be surprised if this happens on the new one as I have read of several orher users experiencing the same exact issue. Good luck!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ekjorg,

      Thank you for considering Sony products.

      We’re very sorry to hear about the ongoing issues you’ve faced with your HTA9000 soundbar and the frustration it has caused. This situation does not reflect the quality and service standards we aim to deliver. We understand how disappointing it is to have the problem persist even after multiple repairs, and we sincerely apologize for the inconvenience. Please be assured that your feedback is being shared with our specialized team for thorough review as we continue to work on improving our products and support. Thank you for your patience and for bringing this to our attention.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Sound System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with Best Buy employees was great from research, purchase and installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaleyH, we're glad you had a great experience with your purchase. Hope you enjoy your new soundbar! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice choice to pair with Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Pairs well with Bravia 7 TV 65’. Fits the space appropriately. Nice to use the TV sound with it. Fills the room with sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredM, we're happy to know that you are enjoying our BRAVIA Theater Bar 8! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great addition to your TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It goes nicely with my TV. Looking forward to buying another one for the basement home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, Awesome! We're very pleased to hear it goes well with your TV. We're looking forward to your next purchase, thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome Sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wish it had one more HDMI input but still great value for the price. Need to get the subwoofer to go with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kabir, Thank you for the wonderful feedback! We're glad you appreciate the great sound quality and overall value of your new Sony BRAVIA Theater Bar 8. We'll certainly consider your suggestion, as enhancing the user experience is our top priority. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad soundbar, but it's definitely not worthy north of 1,000 bucks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunshine, thanks for your choosing and purchasing our product. We appreciate your feedback regarding the pricing of your Sony unit. The HTA9000 soundbar is indeed a high-end model from Sony, featuring 13 speakers and 360 Spatial Sound Mapping, which aims to provide an immersive, theater-like surround sound experience. However, the perception of value can vary greatly depending on individual preferences and expectations. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 2 out of 5 stars

    Sony Bravia sound bar sounded cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia sound bar has terrible sound quality. We returned it right away. Bose Ultra sound bar was so much better that we went back and got the Bose rear speakers and base. We love the Bose equipment. It has more connectivity capabilities, Chromecast, and sounds fantastic for music. Glad we returned the Sony Bravia sound bar. Bose is much better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeK,

      Thank you for considering Sony products.

      We sincerely apologize for the sound quality issues you encountered with your HTA8000, which led to your decision to return the product.

      This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia connection app really help you hooking up the soundbar. It tooks awhile to figure the hemi port in the right place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reebokgirl, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Incredible sound that feels the room exact depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My my room has never felt so alive with this Rich sound that provides immersive experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eliudrmz25, Thanks for the 5-star rating! We're glad you are happy with your new speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar! Pairs perfectly with my Sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaO,
      Thank you for your feedback! We're thrilled to hear that you're loving your Sony BRAVIA Theater Bar 8 and that it pairs perfectly with your Sony TV. Thank you for choosing Sony! Enjoy your amazing setup! -Maria Sony_US

  • Rated 3 out of 5 stars

    Okay, not worth the money. Get a different brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds okay, not the best and not the worse. Don’t like you have to use an app to set everything up. Also, when changing sound or other options on remote doesn’t show up on TV and have to have app open to see what mode it’s switching to.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaxilm, we're glad you like the sound quality of our product. We appreciate your feedback regarding using the app for changing settings and control of your Sony unit. The HTA8000 soundbar requires the Sony | BRAVIA Connect app for initial setup and configuration. This is designed to provide a more comprehensive and user-friendly setup experience. Unfortunately, this is a necessary step and cannot be bypassed. HTA8000 does not display sound mode changes directly on the TV screen when using the remote. This means you need to have the app open to see which mode the soundbar is switching to. Feedback like yours is valuable for future product improvements. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Open box Sony Theater Bar 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box description was spot on it showed up look like brand new.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB, Thank you for giving the BRAVIA Theater Bar 9 a perfect rating! We're glad you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. I’m highly impressed. The quality for the price was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyR,

      Perfect! We're thrilled that you are enjoying the performance of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however the sound is slow to come on when the tv is turned on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldE, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the sound delay on your Sony unit. With the Sony|BRAVIA Connect or Sony | Home Entertainment Connect app, You can adjust the delay using the following steps: Settings → Sound Settings → AV Sync.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Sounds fantastic in-store. Not the same at home. Not worth the cost. Other surround sounds that cost way less are just as effective.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Notasgoodasexpected, thank you for your feedback on the BRAVIA Theater Bar 8.

      We understand it is not delivering the quality you expected at home–room acoustics can greatly affect sound, and we want to help you achieve the fantastic audio you heard in-store.

      Please try these key steps:
      (1) Re-run Sound Field Optimization: This recalibrates the sound to your room.
      (2) Check Placement: Ensure the soundbar is unobstructed.
      (3) Adjust Settings: Use the Sony | BRAVIA Connect app to fine-tune sound modes and EQ.
      (4) Consider Optional Add-ons: A wireless subwoofer or rear speakers can dramatically enhance the experience.
      (5) Update Firmware: Ensure your soundbar has the latest software.

      We're committed to your satisfaction–may you want to receive personalized assistance, please contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for choosing Sony and for giving us the chance to improve your experience!

      Sincerely,
      Jenn. Sony_US

  • Rated 2 out of 5 stars

    soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not perform as well as the sales associate lead us to believe

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard of Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard of hearing and with this Bravia, I’ve never heard the TV better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimM,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound. So happy that we got it. At a great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nottechsavvy, great! We're glad you are happy with the sound quality of our BRAVIA Theater Bar 8! Thanks for choosing Sony. ~Earl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect add on

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect spacial recognition. A great add to any sony TV. Other TV brands may not work as well but still good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasF,
      Excellent choice! Pair the BRAVIA Theatre Bar 9 with a BRAVIA TV for an unmatched audio-visual experience, immersing you in every scene as never before. Bring the emotion and excitement of a movie theatre home. Thanks for choosing Sony! - Kris Sony_US