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Rating 4.4 out of 5 stars with 711 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 711 reviews
  • Rated 3 out of 5 stars

    No Remote Control Included in Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box, description says "Good" and with all attachments but doesn't have the remote control. So sad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to Bravia 9 tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect room filling sound effects. Helps with dialog though. I wear hearing aids so combined with my Bravia 9 using the tv speakers in conjunction with the Bravia theater bar 9 really helps with dialog.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardR, Thank you for the feedback. We're glad you find these speakers useful. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so far. Good Purchase. Good Purchase. Good Purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RioB,

      Thank you for your fantastic 5-star review! We're so glad you're happy with your new Sony sound system. We're confident you will continue to enjoy its exceptional audio performance, especially with its 360 Spatial Sound Mapping technology, which creates an immersive, room-filling audio experience.

      Thanks for choosing Sony, and have a great day!
      DiegoV Sony_US

  • Rated 1 out of 5 stars

    Not worth $10 - let alone $1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the HT-S7000 and accompanying subwoofer. I should have returned it when I had the chance. The remote is worthless. There is no display on this like most of its predecessors at this price point. They force you to use their Bravia app. It continuously disconnects from my bar/woofer and refuses to reconnect. Sad. Genuinely sad. The HT-S7000 still sounded better. Even without Atmos.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Nope,

      Thanks for sharing your thoughts on the WF-C710N. We're certainly sorry to hear that your experience with them wasn't what you'd hoped for, and we truly appreciate you taking the time to provide such valuable feedback. Rest assured, your comments are being shared directly with our dedicated Sony team as we're always looking for ways to refine and enhance our products.

      Thank you for considering Sony products, and we hope you have a nice day.
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep I worked with was great. She helped me understand my options along with keeping me in my price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanP, thank you for your review! We're delighted to hear that the representative provided you with excellent assistance, helping you understand your options and ensuring they fit within your price range. Your satisfaction is our top priority, and we appreciate your feedback on the HTA8000. If you have any further questions or need additional support, please don't hesitate to reach out.

      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Bose but my wife wanted this speaker because it works in sync with the TV. You can also set it up to hear the voices over the other noises.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey, We're delighted to hear that the Sony BRAVIA Theater Bar 9 was a great choice, especially for syncing with your TV and enhancing voice clarity. Thanks for sharing your wonderful experience and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Ok speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. Plugged it in but it’s not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service supported by professional staff for the in-store pick up service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user679370,

      Thanks for your feedback! It's great to hear the in-store pickup experience was smooth and backet by a professional team. Enjoy your new gear!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 2 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive for what you get. It doesn't sound any better than my $139 LG soundbar that came with a wireless subwoofer. It is 10 times the price and doesn't come with a subwoofer which is another $350 or $550.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllanJ,

      Thank you for the review and we are very sorry to hear your soundbar did not live up to your expectations. The sound quality will depend in the source that you're playing. Try to turn off the Night Mode setting and check if the issue resolved. If it does not work, check this article to proceed with the next troubleshooting.

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a9000/articles/00224013

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality make sure you are using dolby atmos compatible devices for best quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisV, thank you for sharing your review of the BRAVIA Theater 9. We're glad to read that you enjoy its sound quality. And you are totally right! Utilizing Dolby Atmos-compatible devices truly enhances the overall experience. Thank you for choosing Sony. Regards. -Jenn Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, speak design. I would highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KelvinS,

      Thank you for choosing Sony!

      We're honored to hear that you're enjoying the HTA9000 and that its design and performance have surpassed your expectations. The HTA9000 is crafted to provide an immersive audio experience, featuring premium sound quality and a sleek aesthetic that complements any home setup. Thank you for your kind recommendation; it truly means a lot to us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Bravia 8 Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value for me. I appreciate the opportunity to purchase open box items.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Todd,

      We're glad to hear that you found great value in your purchase. The HTA8000 soundbar truly enhances the audio experience with its advanced features. One such feature is its compatibility with Dolby Atmos, which delivers immersive, multi-dimensional sound that fills your space and brings your favorite content to life. We hope it continues to provide you with excellent performance.

      Thank you for choosing Sony!
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as if I’m at the theater.We are delighted with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, t221,

      Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony BRAVIA Theater Bar! With this product, Sound is auto calibrated to your room’s characteristics with Sound Field Optimization, so you can enjoy cinema-style surround sound all around you with 360 Spatial Sound Mapping.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 3 out of 5 stars

    mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bluetooth friendly. difficult to connect to other devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesF,

      Thank you for the review and we do apologize for the inconvenience. You may find this link helpful on how to properly connect your device to the soundbar.

      https://helpguide.sony.net/ht/208283c/v1/en/contents/026_Pairing_the_BLUETOOTH_Device.html

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…works great with the TV we bought and kits good under the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickieM, Thank you for sharing your experience. We're happy to hear that you are loving your Sony BRAVIA Theater Bar 8 and that it works perfectly for TV and the other devices. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 1 out of 5 stars

    Terrible and WAY overpriced! Look elsewhere!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value any sense of audio fidelity and even surround sound imaging this is not the soundbar for you. At this price point absolutely terrible. Bought four soundbars for a comparison. This one, Sonos Arc Ultra, Polk Magnifi Ax and Sennheiser Ambeo Plus. All three on sale far exceed every sound characteristic, from vocal to surround sound. Hard to believe anybody would buy it and you owe it to yourself to try others!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rkmovies, We're sorry to hear that you are not happy with your BRAVIA Theater Bar 9 speaker. This is definitely not what we wanted you to experience. To improve the sound quality on your HT-A9000, you can try the following steps:

      1) On the Sony|BRAVIA Connect or Sony | Home Entertainment Connect app, go to Settings → Wireless Speaker Settings → Wireless Playback Quality, and set it to "Priority on Sound Quality".

      2) On the Sony|BRAVIA Connect app, go to Settings → Sound Settings, and disable DSEE Ultimate.

      3) Ensure that your HT-A9000 has the latest firmware update, which includes stability improvements. You can check the current software version and update it if necessary.

      4) If you are experiencing audio sync issues, connect the source device directly to the Home Theater System or Soundbar using an HDMI cable. This can help improve the synchronization between audio and video.

      5) If you are using a Bluetooth connection, ensure there are no obstructions between the unit and the connected device. Place the devices closer together to improve signal transmission. Additionally, turn off any nearby Wi-Fi devices that might be causing interference.

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Rated 5 out of 5 stars

    Chris Wyatt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did not inform geek squad about new way to install using an app. Woule the abikity to call BB direct.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 23cubicfeet, Thanks for purchasing the new BRAVIA Theater Bar 9 with 13 speakers. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn’t work out for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to complete the install in the app. Was told by support it was defective so returned it for the next model up and the same issue happened. Should have listened to the other reviews saying the same thing. Disappointed bc it is built well. Returned for SONOS Arc Ultra.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Doug,

      Thank you for considering Sony products.

      We sincerely apologize for the challenges you encountered during the installation process of the HTA9000 and the replacement model. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is good but subwoofer and back speakers are not up making alot of noise. Have them turned up to max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pony, Thanks for sharing your experience. We're glad you like your new soundbar. Make sure to keep your device up to date to avoid any performance issues. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really woke up my tv A excellent purchase Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kiks,



      Thank you for the 5 stars! We're thrilled to hear that your Sony BRAVIA Theater Bar 8 has brought your TV to life. Enjoy your upgraded sound experience, and we appreciate your recommendation!



      Thank you for choosing Sony!

      -Maria Sony_US