Customer Ratings & Reviews
- Model:
- HTA9000
- SKU:
- 10562787
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a sound bar and subwoofer in another room that costs half the price and sounds twice as good. I was led to beleive that a subwoofer was included because that is how the system was demonstrated. Very disappointed and will probably return it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS, We're sorry to hear about your disappointment. Unfortunately, the Sony HTA9000 does not come with an external subwoofer. However, it has built-in quad woofers and passive radiators, the Bar 9 generates the type of deep, resonant bass you’d expect from much larger speakers. We hope you'd still consider our other products in your next purchase. Regards, -Craig
B a h of b i d a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet sure of how well it works on my systemYet need more time to evaluate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bahobida,
Thank you for your initial feedback. We understand you need more time to evaluate your new BRAVIA Theater Bar 8, and we're here to help if any questions come up as you get to know the system. We hope you'll be as thrilled with the performance as we are!
Thanks for choosing Sony.
Best regards,
Eliab
Bravo 77 with complete surround sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV and sound system won’t be delivered until 11 December
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colt, Thanks for purchasing our products. You may reach out to your dealer to determine the status of the delivery. Thank you and regards, -Craig
soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not perform as well as the sales associate lead us to believe
No, I would not recommend this to a friendGood product, poor Best Buy support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The poor Overall Rating is not due to the product itself, it reflects the poor (or non existing) customer support from Best Buy. I ordered an Open Box product which was categorized as being in "Excellent" condition. According to the Best Buy website, Open Boxes ship with all parts that belong to the product. In my case, all hardware (wall fixtures and stands) as well as the cable that allows to use the TV as center speaker were missing. When I called support, I was told that yes, Excellent means all parts should be there but if not, the Best Buy policy is not to do anything - it's the customer's problem to fix, they are not willing to do anything. I spoke with a supervisor as well, same poor answer. I understand that mistakes can happen, but a company interested in customer satisfaction would be willing to correct their mistakes. So if you are looking to buy the bar, make sure to get it from a company that stands behind their promises.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. installers were very careful and clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisA, we're glad you are happy with your new soundbar! Thanks for choosing Sony! ~Earl
Great Add On
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds bar was a great add on to our new Bravia tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SEagle, thank you for your fantastic review! We are delighted to learn that the HT-A8000 BRAVIA Theatre Bar 8 has enhanced your experience with your new BRAVIA TV. Your satisfaction with the exceptional performance of this soundbar means a lot to us. We sincerely appreciate your choice of Sony! - Romeo
Nice sounding bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal for 750, but I would not pay the full 1000 dollars for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TOJC, we're glad you like your purchase. Hope you enjoy your new soundbar. Thanks for choosing Sony. ~Earl
Ms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system. Salesperson very knowledgeable and pleasant to work with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanW, Awesome! We are so glad to hear that you are enjoying your new HTA9000! Thank you for choosing Sony! -Carl
It’s decent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Def not worth $1200 but 700 maybe be more in the price point. Using app is easy but the surround doesn’t work all that well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jy1921, Thanks for feedback! We're glad you find the app easy to use. You may reach out to your dealer for discounts and promos. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
What a bummer....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 1 month with our Sony Bravia TV. Great sound, I was impressed. But then, it became very muted when I initially turned on the TV, and now I have to turn the TV off, and back on to get it to work. Of course, it is too late to return. I reinstalled the soundbar, didn't help. Now what?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HarmonicaJo, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with your Sony unit. Please make sure that both your TV and the HTA8000 soundbar have the latest software updates installed. Please check this link for more details:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/downloads
Perform a power reset on both your TV and the HTA8000 soundbar. Turn off both devices, unplug them from the power outlet, wait for about 60 seconds, and then plug them back in and turn them on. If the issue persists, you might want to try resetting the TV and the soundbar to their factory settings. You can follow this link for more details:
https://helpguide.sony.net/ht/208283c/v1/en/contents/117_Resetting_the_Speaker_System.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent even used it yet… just bought cuz my coworker told me to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abz12, Awesome! We are so glad to hear that you are enjoying your new HTA9000! Thank you for choosing Sony! -Carl
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good……………..,,..,,,,,.…………………………………Glad I bought it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBweld, we're glad you like your new soundbar! Thanks for choosing Sony. ~Earl
Stopped working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on aug 2025 and it stopped working all of a sudden feb 14 2026. I would not go for this i should have stuck to sonos.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for contacting Sony.
We are truly sorry to hear that your BRAVIA Theater Bar 8 stopped working after only a few months of use. We understand your frustration, especially when comparing it to other premium systems, and we want to help you get your home theater back up and running.
Before considering other brands, we recommend trying a power reset: unplug the unit for at least 60 seconds and then plug it back in. If it still doesn't power on, you can perform a factory reset by holding the Power button on the bar itself for more than 10 seconds.
If these steps do not resolve the issue, please contact our specialized support team. They can help you with warranty options to ensure you get the high-quality experience you paid for.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you for considering Sony.
Best regards, Gus, Sony Social Media Team
Pretty neat soundbar
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is pretty tough :D would recommend :D
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonL, nice! We're glad you like your new soundbar! Thanks for choosing Sony! ~Earl
Sony sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is ok but not even close in sound and quality compared to Bose and Sonos.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Complaint,
Thank you for choosing Sony!
We sincerely apologize for any inconvenience caused by the sound quality issues you have experienced with the HTA8000 unit. Your feedback is vital, and we're committed to addressing your concerns. We're working to improve our products, so kindly reach out to our support team for assistance with your issue.
For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
Weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this soundbar, it is very weak across the board. Absolutely not worth the money, I bought solid edifier r2850db speakers instead, they sound and give massive sound 5 times better! And they cost 2 times cheaper. Never buy soundbars! Translated with DeepL https://www.deepl.com/app/?utm_source=android&utm_medium=app&utm_campaign=share-translation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SanyaInsolent,
Thank you for your time writing this review. We're sorry to hear that we were not to meet your expectations with the sound quality of the BRAVIA Theater Bar 8 and that you returned the unit. This is definitely not the news nor experience we want you to have. There are steps that you can perform on the unit to adjust the settings and improve the sound quality. We appreciate your feedback and hope that will still shop Sony again in the future. Thanks again for shopping Sony. - Kris
Just ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't sync the lips to the words . It doesn't fit in the spot under the tv but whatever.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Papa,
We apologize that you are experiencing lip-sync issues with your BRAVIA Theater Bar 8. This problem is usually resolved with a simple reset or update. Please first perform a Power Restart by unplugging the soundbar and TV for a minute, then plug them back in. If the delay continues, ensure the soundbar has the latest software update and, as a final step, try a Factory Reset by holding the Power button on the soundbar for more than 10 seconds. You can find detailed instructions and A/V sync adjustments in the official Help Guide: https://helpguide.sony.net/ht/208283c/v1/en/contents/075_Troubleshooting.html
Thanks for choosing Sony.
Best regards,
Eliab
Un happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected did not map the room easily going back to Bose system. Paid for Geek squad to instal still havent got the sound im looking for
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sroy, thanks for choosing and purchasing our product. We hope you are enjoying your new soundbar. We're sorry to hear that you are not satisfy with the sound quality of the BRAVIA Theater Bar 8. We would like to turn your opinion around regarding this soundbar. You can adjust the sound quality by checking this link:
https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The Sony HTA8000 is a high-performance soundbar that offers an immersive audio experience. It features advanced technologies such as Dolby Atmos and DTS:X, which create a three-dimensional sound field, making you feel like you're in the middle of the action. The HTA8000 also supports 360 Reality Audio, providing a more lifelike and spatial sound experience.
~Earl
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pathetic for a $1,000 speaker. Apparently, you have to have a tv with a good sound output. I paired this with a Samsung tv and it definitely doesn't sound like the one in the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferM,
We're sorry to hear about your experience with the BRAVIA Theater Bar 8 and appreciate you sharing your feedback. We understand how frustrating it is when the in-store sound quality doesn't match your home setup.
It sounds like there may be an optimization issue between the soundbar and your Samsung TV. The Theater Bar 8 is designed to deliver incredible sound, and we have a few recommendations to help enhance your audio experience:
1. Use High-Speed HDMI: Ensure you are using a high-speed HDMI cable between your TV and the soundbar to guarantee full compatibility with the latest sound formats. You can use the one that is included in the box.
2. Activate Sound Field: On the soundbar remote, press the Sound Field button. This outputs sound with the full surround effect, significantly increasing the sense of presence.
3. Perform Sound Field Optimization: Use the BRAVIA Connect app, go to Settings > Sound Settings > Sound Field Optimization. This process will fine-tune the surround effects for your specific room.
If you continue to experience issues or would like personalized assistance to ensure your new soundbar is set up for the best sound, please contact our dedicated technical support team here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We hope you find these steps useful and thank you for considering Sony!
Regards,
Dominick