Customer Ratings & Reviews
- Model:
- HTA9000
- SKU:
- 10562787
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Bravia theater bar 8
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need subwoofers for base to be able to enjoy a much better sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FrankB,
Thanks for your feedback. We're sorry to hear that the BRAVIA Theater Bar 8 isn’t giving you the deep bass you wanted right away. We appreciate your honesty about it.
To improve the sound for now, try using the "Sound Field" option on your remote or use the Sony | BRAVIA Connect app. You can also turn on Voice Mode or Night Mode to see if the sound works better in your room.
For more details, please see this link: https://helpguide.sony.net/ht/208283c/v1/en/contents/007_Remote_Control_Screen_of_the_App.html
If you want to upgrade your system later, the SA-SW5 or SA-SW3 subwoofers are designed to work with your soundbar and will give you the strong bass you want.
Thanks for considering Sony and sharing your thoughts.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Awesome sound, look, and value media bar!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony BRAVIA Theater Bar 9 is an incredible all in one sound solution for pretty much any audiophile out there. This high-end soundbar has impeccable design and delivers a premium home theater experience from a single unit right out of the box! This unit boasts an incredible collection of 13 built-in speakers, including dedicated side-firing and up-firing drivers. The unit works with Dolby Atmos and DTS for amazing sound reproduction all around and creates an immersive audio environment for everyone in the room. The unit utilizes Sony's “360 Spatial Sound Mapping technology” in order to simulate virtual surround speakers which enhances surround sound without the need for adding rear/surround speakers to the system. Sound quality is simply stunning when considering the size and speaker setup of this bar. Crystal mids and highs and impressive bass response without any actual sub-woofer needed – although true home theater medial setups with probably want to add a sub to this bar to complete the package. I really appreciated Sony’s Sound Field Optimization, which quickly and effortlessly calibrates the soundbar for the best performance in my specific room space. Pretty neat feature that makes setup so much easier than trying to do it by ear. Makes for a perfect setup everytime. Design-wise the Theater Bar 9 is simple and beautiful. Elegant lines and color to fit seamlessly into any room and setup. This bar is impressively compact and lightweight for the sound it produces. You’ll find yourself looking around trying to find where the “other” speakers are, even though there are no more. Again, the overall size and footprint are small making this easy to fit anywhere you need it. For connectivity, the Theater Bar 9 offers a range of options, including HDMI eARC for lossless audio, Bluetooth 5.2, Apple AirPlay 2, and Spotify Connect. Makes this bar perfect for different streaming needs and compatible with a wide array of devices. Overall, this Sony BRAVIA Theater Bar 9 has been awesome. Fantastic advanced audio features, super easy to use especially when integrated with other Sony products. Design is top notch if you enjoy small and sleek appearance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, Thanks for sharing your review on the new Sony Bravia 9 soundbar. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Do not even think about this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed with this. It will be going back right when I am done typing this review along with the sub and rear speakers. I bought open box and even with the deep discount, it is not worth the money. The tv speakers almost go louder and sound better. Triple checked all the settings and it still sounds like crap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, we are sorry to hear that the Sony - BRAVIA Theater Bar 8 did not meet your expectations. We are committed to improve our products so that they exceed our best consumer satisfaction, your feedback is very much appreciated. Thanks for considering Sony. Best regards, Dominick.
Not for $1000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from a Sony $1000 speaker. The sound wasn’t great at all. Didn’t fill the room and music wasn’t great also.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JNP19,
We're sorry to hear about your experience. This is definitely not what we wanted you to go through. Kindly check the link below. There are steps you can perform to improve the sound quality. https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070985.html
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Good but nothing to Wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds decent, but nothing mind blowing. In the store it sounded so much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamiH, thanks for choosing and purchasing our product. We hope you are enjoying your new soundbar. We understand your feedback regarding the sound quality of our your Sony unit. Please try adjusting the sound quality of your soundbar. Sound quality adjustments can be performed on the remote control screen on the app or on the supplied remote control. Please follow this link for more details:
https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like but don’t love it. They never sound like they do in the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RJWSR27,
Thank you for the review. We do apologize for the inconvenience. The sound quality of the soundbar will depend in the source and environment that you're playing. For sound quality issue, please check this artilce on how to resolve your issue.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/articles/00250222
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sound bar blues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated setup. Expectations were for easy setup
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wpbracco32,
We’re sorry to hear that the setup process for your BRAVIA Theater Bar 8 was more complicated than expected. Your feedback is valuable, and we’d like to help make things easier for you.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the Sony BRAVIA Theater Bar 8.
Thank you for your patience!
Sincerely,
Maria
Bravia bar 8
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of sound just not to impressed with the surround effects.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Microsoft365, Thank you for your honest review. We appreciate your feedback as can help improving our product. Thank you for choosing Sony! -Carl
Simply Failed!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote never worked. Bar failed after five months. Difficult to keep the Bravia Sound Bar connected to / selected by the supposedly compatible television.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelT,
Thanks for reaching out about your HT-A8000 soundbar issues. We can certainly understand how frustrating it is when a new product isn't working as expected.
We want to get this sorted out for you as quickly as possible. The best way to resolve this and get you proper assistance is to have our specialized technical team look into it.
Please contact our dedicated Sony Support Team directly. They have all the necessary tools to guide you through specific, in-depth troubleshooting steps.
You can find the contact options here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thanks for considering Sony products and for bringing this to our attention.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Nice Sleek Sound bar with High Fidelity Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This comes with 11 speakers and is a good product that might need a separate sub-woofer to really elevate your audio experience. Some important pros: Exceptional audio quality with Dolby Atmos and DTS support. The clarity is awesome and the mid-tones are crisp. Atmos effect can be felt easily. Sleek design that blends well with modern home decor. Easy setup and user-friendly interface. Versatile connectivity options including Bluetooth and Wi-Fi. The Bravia Connect app works seamlessly and you will need it to make it work. The spatial sound mapping is true and enhances the experience. The room mapping feature is good. The Voice enhancement feature is crisp and helps if you are watching sports and other specific events. You can toggle through these features using the remote. Cons: A little too pricey. The built-in sub-woofer is good but for a better experience a stand-alone sub-woofer is recommended. The bass is adequate but could have a bigger footprint depending on the needs of the specific consumer. In my testing the sound dropped a few times across a couple of televisions. It happened once every hour and I had to pause the program and unpause it again to make it work. Quite simple but this should be remedied with a software update. Overall, this is a solid buy. The high fidelity sound along with the sleek design makes this a wonderful product for any home. I have to say that if you have never ventured beyond Bose and Sonos, you will be pleasantly surprised by the quality Sony has been offering over the years in their sleek sound bars. I have tried a few of them over the years and apart from the price factor, these have all been top notch. My HT-7000 is still one of my favorites. This one, the Theater Bar 8, is a nice replacement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magneto, we appreciate your detailed review of our product. We're glad you like it. We're sorry to hear that you have an issue with your Sony unit. For sound skips or there is noise coming from the speakers, please isolate the issue by following this link:
https://www.sony.com/electronics/support/articles/00267910
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar kept rebooting and always had trouble connecting to ny sony bravia tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John,
We're very sorry to hear you're having trouble with your BRAVIA Theater Bar 8. That's certainly not the seamless experience we want you to have, especially when pairing it with a BRAVIA TV. A rebooting issue and connectivity problems can be frustrating.
We recommend trying a full power reset on both your soundbar and your TV. Unplug both devices from the power outlet, wait for at least two minutes, and then plug them back in, turning on the TV first, followed by the soundbar. You should also ensure that your TV's "Control for HDMI" or "BRAVIA Sync" settings are enabled, as this helps with the connection between the two devices. Lastly, double-check that you're using a high-speed HDMI cable connected to the eARC/ARC port on both your soundbar and TV.
If these steps don't resolve the issue, please contact us through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US so we can provide more in-depth troubleshooting.
Thanks for choosing Sony.
Best regards,
Eliab
Not worth it .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money . Sound is not good or clear . T v sounds better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MartinR, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the sound quality of your new BRAVIA Theater Bar 8. We'd like to turn your opinion around regarding our BRAVIA Theater Bar 8. We recommend adjusting the sound quality of the unit by following this link:
https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony.
~Earl
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store the sound is better and makes your think that the one, and the geek squad puts it in and the sound it's not the same, said for Sony unless its not installed right, please send sound one out to check it out, thanks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wango,
Thank you for reaching out to us with your concern. We sincerely apologize for the inconvenience you're experiencing with your Sony BRAVIA Theater 8 soundbar.
To enhance your sound quality, we recommend exploring the sound quality adjustments available on the remote control screen within the app or via the supplied remote control. For detailed instructions, please refer to this helpful link: https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html.
Additionally, we suggest checking for any available firmware updates, as these updates can often resolve bugs and improve performance. You can check for updates for your device here: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/software/00346076.
If the issue persists after following these steps, please consider performing a reset on your soundbar. For guidance on how to reset your device, please visit this link: https://helpguide.sony.net/ht/208283c/v1/en/contents/117_Resetting_the_Speaker_System.html.
If you need further assistance or have additional concerns, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation:
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
Thank you for your patience, and we look forward to resolving this issue promptly!
Sincerely,
Maria
SONY problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with it staying connected to Sony TV and is very expensive.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RickyG,
Thank you for sharing your feedback regarding the HT-A9000 soundbar's connectivity issues with your Sony TV. We apologize for any inconvenience this has caused.
To address the connectivity problem, please follow these steps:
-Ensure that all cables are securely connected to the correct ports on both devices.
-Unplug the power cords of both the soundbar and TV, wait for a few minutes, then plug them back in.
-Reset the soundbar. Press and hold the Power button on the bar speaker for more than 10 seconds.
You can find step-by-step instructions here:
https://helpguide.sony.net/ht/208283c/v1/en/contents/117_Resetting_the_Speaker_System.html
If you'd like, you can visit this link for more steps to help resolve the issue.
https://helpguide.sony.net/ht/208283c/v1/en/contents/075_Troubleshooting.html
If the issue persists after these steps, we recommend reaching out to our support team for further assistance. You can contact them through our website: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thanks for considering Sony and bringing this issue to our attention.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, but compatibility is challenging. Not user friendly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChandlerhB,
Thank you for taking the time to share your feedback with us regarding the HT-A8000. It is great to hear that you’re enjoying the sound quality. However, we understand that compatibility can be a challenge and we appreciate your input on the user experience.
Your comments are invaluable as we strive to enhance our products and ensure that they are as user-friendly as possible. If you have any specific suggestions or need assistance with compatibility issues, please don’t hesitate to reach out to our customer support team. We’re here to help. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you once again for your review and for considering Sony products.
Best regards,
Stephanie
Lackluster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bar and the 200w sub and the two rear speakers. The bar really lacks full range and power. The whole setup certainly does spatial sound but the mid range is non existent. The sub underwelms. For 1600$ i expect to feel the sound. Disappointing. My older polk maxfi puts this to shame.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ruh8n2, thanks for choosing and purchasing our products. We're sorry to hear that have an issue with your new Sony units. The HTA8000 is designed to provide a comprehensive spatial sound experience, but it seems that the mid-range and subwoofer output are not delivering the desired impact in your setup. Please isolate the issue by following these steps:
• Please make sure the 360 Spatial Sound Mapping is Enabled: On the remote control screen in the Sony | BRAVIA Connect app, navigate to Settings → Sound Settings → Sound Field Setting, and make sure that 360 Spatial Sound Mapping is set to On.
• Verify that the Sound Field is set to On and that the Sound Field Settings are configured correctly for 360 Spatial Sound Mapping.
• Proper placement of the subwoofer and rear speakers can make a big difference. Try different locations and run the auto-calibration feature if available.
• Test Tone: In the Sony | BRAVIA Connect app, you can select Settings → Sound Settings → Sound Output Check, and then select Test Tone to check if the sound is being output correctly.
Please follow these links for more details:
https://www.sony.com/electronics/support/articles/00343311?utm_source
https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Terrible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Constantly losing connection and having to be reset. Multiple times a day. Now it’s stuck and won’t reset or repair. $1k brick.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DanielM,
Thank you for considering Sony products.
We’re very sorry to hear about the ongoing connection issues and the current problem with your HTA8000. We understand how frustrating it is to have a device that frequently loses connection and now won’t reset or repair.
To enable us to assist you more effectively and work towards a resolution, we kindly ask that you contact our support team via email at socialsupport@am.sony.com. Please include the following information in your message to help us better understand and address the issue:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
poor customer service on this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sonos Sound Bar Mount, the sales associate suggested this Bravia 8 sound Bar suggesting it would work better with the Bravia 8 TV, however, he did not advise me that this sound bar would not work with the Sonos Sound Bar Mount. So I had to make another trip back to the store to swap this out for the Sonos Arc Soundbar. This meant another 3 hours round trip driving for me...
No, I would not recommend this to a friendWhats the point of being a plus member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience.. 2nd time i ordered open box in excellent condition and never get the item, just a refund.. both times item was out for delivery and rescheduled multiple times to never come.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not actually work. Only turns on half the time. Sub woofer doesn’t work at all!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, PaulA.
We are truly sorry to hear that you are experiencing such significant performance issues with your HT-A8000 soundbar system, specifically that the unit only turns on half the time and that the subwoofer is not working at all. This is certainly not the high-quality experience you should expect from this premium product.
We understand how frustrating it is when a new product fails to operate correctly right out of the box, and we want to help you resolve this immediately.
The issues you describe—intermittent power and a non-functional subwoofer—often indicate a simple setup or connection error that can be quickly corrected. Please ensure the following:
Power Cycle: Unplug the soundbar and the subwoofer from the wall outlet for at least 5 minutes, then plug them back in and attempt to power them on.
Subwoofer Connection: The A8000 uses a wireless connection for the subwoofer. Please ensure the subwoofer is plugged into a functional outlet and is properly paired with the soundbar (check the pairing status light on the subwoofer).
If these steps do not resolve the issues, please contact our support team immediately at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht for live troubleshooting. They can walk you through the pairing process and determine if a repair or replacement is needed.
We apologize for this inconvenience and are committed to ensuring your sound system works perfectly.
Best regards, Gus, Sony Social Media Team