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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 670 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the BRAVIA Theater Bar 9's sound quality, repeatedly praising its amazing and immersive audio. Many reviewers highlighted the clear, detailed sound and exceptional surround sound capabilities. The 360 spatial audio feature also received high praise. Overall, the overwhelmingly positive feedback centers on the impressive audio performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 670 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar easy to install and use love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenN, we're glad you love the sound quality of our newest product! Thanks for choosing Sony. Enjoy! ~Earl Sony_US

  • Rated 3 out of 5 stars

    No Remote Control Included in Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box, description says "Good" and with all attachments but doesn't have the remote control. So sad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pathetic for a $1,000 speaker. Apparently, you have to have a tv with a good sound output. I paired this with a Samsung tv and it definitely doesn't sound like the one in the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferM,

      We're sorry to hear about your experience with the BRAVIA Theater Bar 8 and appreciate you sharing your feedback. We understand how frustrating it is when the in-store sound quality doesn't match your home setup.

      It sounds like there may be an optimization issue between the soundbar and your Samsung TV. The Theater Bar 8 is designed to deliver incredible sound, and we have a few recommendations to help enhance your audio experience:

      1. Use High-Speed HDMI: Ensure you are using a high-speed HDMI cable between your TV and the soundbar to guarantee full compatibility with the latest sound formats. You can use the one that is included in the box.

      2. Activate Sound Field: On the soundbar remote, press the Sound Field button. This outputs sound with the full surround effect, significantly increasing the sense of presence.

      3. Perform Sound Field Optimization: Use the BRAVIA Connect app, go to Settings > Sound Settings > Sound Field Optimization. This process will fine-tune the surround effects for your specific room.

      If you continue to experience issues or would like personalized assistance to ensure your new soundbar is set up for the best sound, please contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      We hope you find these steps useful and thank you for considering Sony!

      Regards,
      Dominick sony-global

  • Rated 3 out of 5 stars

    Un happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected did not map the room easily going back to Bose system. Paid for Geek squad to instal still havent got the sound im looking for

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sroy, thanks for choosing and purchasing our product. We hope you are enjoying your new soundbar. We're sorry to hear that you are not satisfy with the sound quality of the BRAVIA Theater Bar 8. We would like to turn your opinion around regarding this soundbar. You can adjust the sound quality by checking this link:

      https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The Sony HTA8000 is a high-performance soundbar that offers an immersive audio experience. It features advanced technologies such as Dolby Atmos and DTS:X, which create a three-dimensional sound field, making you feel like you're in the middle of the action. The HTA8000 also supports 360 Reality Audio, providing a more lifelike and spatial sound experience.

      ~Earl Sony_US

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar kept rebooting and always had trouble connecting to ny sony bravia tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      We're very sorry to hear you're having trouble with your BRAVIA Theater Bar 8. That's certainly not the seamless experience we want you to have, especially when pairing it with a BRAVIA TV. A rebooting issue and connectivity problems can be frustrating.

      We recommend trying a full power reset on both your soundbar and your TV. Unplug both devices from the power outlet, wait for at least two minutes, and then plug them back in, turning on the TV first, followed by the soundbar. You should also ensure that your TV's "Control for HDMI" or "BRAVIA Sync" settings are enabled, as this helps with the connection between the two devices. Lastly, double-check that you're using a high-speed HDMI cable connected to the eARC/ARC port on both your soundbar and TV.

      If these steps don't resolve the issue, please contact us through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US so we can provide more in-depth troubleshooting.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 1 out of 5 stars

    Didn’t work out for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to complete the install in the app. Was told by support it was defective so returned it for the next model up and the same issue happened. Should have listened to the other reviews saying the same thing. Disappointed bc it is built well. Returned for SONOS Arc Ultra.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Doug,

      Thank you for considering Sony products.

      We sincerely apologize for the challenges you encountered during the installation process of the HTA9000 and the replacement model. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this soundbar, it is very weak across the board. Absolutely not worth the money, I bought solid edifier r2850db speakers instead, they sound and give massive sound 5 times better! And they cost 2 times cheaper. Never buy soundbars! Translated with DeepL https://www.deepl.com/app/?utm_source=android&utm_medium=app&utm_campaign=share-translation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanyaInsolent,
      Thank you for your time writing this review. We're sorry to hear that we were not to meet your expectations with the sound quality of the BRAVIA Theater Bar 8 and that you returned the unit. This is definitely not the news nor experience we want you to have. There are steps that you can perform on the unit to adjust the settings and improve the sound quality. We appreciate your feedback and hope that will still shop Sony again in the future. Thanks again for shopping Sony. - Kris Sony_US

  • Rated 1 out of 5 stars

    Simply Failed!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote never worked. Bar failed after five months. Difficult to keep the Bravia Sound Bar connected to / selected by the supposedly compatible television.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelT,
      Thanks for reaching out about your HT-A8000 soundbar issues. We can certainly understand how frustrating it is when a new product isn't working as expected.

      We want to get this sorted out for you as quickly as possible. The best way to resolve this and get you proper assistance is to have our specialized technical team look into it.

      Please contact our dedicated Sony Support Team directly. They have all the necessary tools to guide you through specific, in-depth troubleshooting steps.
      You can find the contact options here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for considering Sony products and for bringing this to our attention.
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Connectivity, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome sound, look, and value media bar!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony BRAVIA Theater Bar 9 is an incredible all in one sound solution for pretty much any audiophile out there. This high-end soundbar has impeccable design and delivers a premium home theater experience from a single unit right out of the box! This unit boasts an incredible collection of 13 built-in speakers, including dedicated side-firing and up-firing drivers. The unit works with Dolby Atmos and DTS for amazing sound reproduction all around and creates an immersive audio environment for everyone in the room. The unit utilizes Sony's “360 Spatial Sound Mapping technology” in order to simulate virtual surround speakers which enhances surround sound without the need for adding rear/surround speakers to the system. Sound quality is simply stunning when considering the size and speaker setup of this bar. Crystal mids and highs and impressive bass response without any actual sub-woofer needed – although true home theater medial setups with probably want to add a sub to this bar to complete the package. I really appreciated Sony’s Sound Field Optimization, which quickly and effortlessly calibrates the soundbar for the best performance in my specific room space. Pretty neat feature that makes setup so much easier than trying to do it by ear. Makes for a perfect setup everytime. Design-wise the Theater Bar 9 is simple and beautiful. Elegant lines and color to fit seamlessly into any room and setup. This bar is impressively compact and lightweight for the sound it produces. You’ll find yourself looking around trying to find where the “other” speakers are, even though there are no more. Again, the overall size and footprint are small making this easy to fit anywhere you need it. For connectivity, the Theater Bar 9 offers a range of options, including HDMI eARC for lossless audio, Bluetooth 5.2, Apple AirPlay 2, and Spotify Connect. Makes this bar perfect for different streaming needs and compatible with a wide array of devices. Overall, this Sony BRAVIA Theater Bar 9 has been awesome. Fantastic advanced audio features, super easy to use especially when integrated with other Sony products. Design is top notch if you enjoy small and sleek appearance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, Thanks for sharing your review on the new Sony Bravia 9 soundbar. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 1 out of 5 stars

    Do not even think about this one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this. It will be going back right when I am done typing this review along with the sub and rear speakers. I bought open box and even with the deep discount, it is not worth the money. The tv speakers almost go louder and sound better. Triple checked all the settings and it still sounds like crap.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS, we are sorry to hear that the Sony - BRAVIA Theater Bar 8 did not meet your expectations. We are committed to improve our products so that they exceed our best consumer satisfaction, your feedback is very much appreciated. Thanks for considering Sony. Best regards, Dominick. Sony_US

  • Rated 3 out of 5 stars

    Not for $1000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from a Sony $1000 speaker. The sound wasn’t great at all. Didn’t fill the room and music wasn’t great also.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JNP19,

      We're sorry to hear about your experience. This is definitely not what we wanted you to go through. Kindly check the link below. There are steps you can perform to improve the sound quality. https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070985.html

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Rated 3 out of 5 stars

    Sound bar blues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated setup. Expectations were for easy setup

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wpbracco32,
      We’re sorry to hear that the setup process for your BRAVIA Theater Bar 8 was more complicated than expected. Your feedback is valuable, and we’d like to help make things easier for you.

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Username:
      Telephone Number:
      Additional Information regarding your experience with the Sony BRAVIA Theater Bar 8.

      Thank you for your patience!

      Sincerely,
      Maria Sony_US

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like but don’t love it. They never sound like they do in the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJWSR27,

      Thank you for the review. We do apologize for the inconvenience. The sound quality of the soundbar will depend in the source and environment that you're playing. For sound quality issue, please check this artilce on how to resolve your issue.

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/articles/00250222

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 3 out of 5 stars

    Bravia bar 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of sound just not to impressed with the surround effects.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Microsoft365, Thank you for your honest review. We appreciate your feedback as can help improving our product. Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Good but nothing to Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds decent, but nothing mind blowing. In the store it sounded so much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamiH, thanks for choosing and purchasing our product. We hope you are enjoying your new soundbar. We understand your feedback regarding the sound quality of our your Sony unit. Please try adjusting the sound quality of your soundbar. Sound quality adjustments can be performed on the remote control screen on the app or on the supplied remote control. Please follow this link for more details:

      https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 2 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store the sound is better and makes your think that the one, and the geek squad puts it in and the sound it's not the same, said for Sony unless its not installed right, please send sound one out to check it out, thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Constantly losing connection and having to be reset. Multiple times a day. Now it’s stuck and won’t reset or repair. $1k brick.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielM,

      Thank you for considering Sony products.

      We’re very sorry to hear about the ongoing connection issues and the current problem with your HTA8000. We understand how frustrating it is to have a device that frequently loses connection and now won’t reset or repair.

      To enable us to assist you more effectively and work towards a resolution, we kindly ask that you contact our support team via email at socialsupport@am.sony.com. Please include the following information in your message to help us better understand and address the issue:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Not worth it .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money . Sound is not good or clear . T v sounds better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinR, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the sound quality of your new BRAVIA Theater Bar 8. We'd like to turn your opinion around regarding our BRAVIA Theater Bar 8. We recommend adjusting the sound quality of the unit by following this link:

      https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony.

      ~Earl Sony_US

  • Rated 1 out of 5 stars

    Whats the point of being a plus member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience.. 2nd time i ordered open box in excellent condition and never get the item, just a refund.. both times item was out for delivery and rescheduled multiple times to never come.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the bar and the 200w sub and the two rear speakers. The bar really lacks full range and power. The whole setup certainly does spatial sound but the mid range is non existent. The sub underwelms. For 1600$ i expect to feel the sound. Disappointing. My older polk maxfi puts this to shame.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruh8n2, thanks for choosing and purchasing our products. We're sorry to hear that have an issue with your new Sony units. The HTA8000 is designed to provide a comprehensive spatial sound experience, but it seems that the mid-range and subwoofer output are not delivering the desired impact in your setup. Please isolate the issue by following these steps:

      • Please make sure the 360 Spatial Sound Mapping is Enabled: On the remote control screen in the Sony | BRAVIA Connect app, navigate to Settings → Sound Settings → Sound Field Setting, and make sure that 360 Spatial Sound Mapping is set to On.

      • Verify that the Sound Field is set to On and that the Sound Field Settings are configured correctly for 360 Spatial Sound Mapping.

      • Proper placement of the subwoofer and rear speakers can make a big difference. Try different locations and run the auto-calibration feature if available.

      • Test Tone: In the Sony | BRAVIA Connect app, you can select Settings → Sound Settings → Sound Output Check, and then select Test Tone to check if the sound is being output correctly.

      Please follow these links for more details:

      https://www.sony.com/electronics/support/articles/00343311?utm_source
      https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US