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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the BX Series Digital Voice Recorder's ease of use, excellent sound quality, and compact size. Many appreciate its affordability and sufficient storage capacity for recordings. While some users noted limitations in battery life and file transfer capabilities, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,381 reviews
  • Rated 3 out of 5 stars

    It was ok, not very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sound very clear to me so I ended up retuning this one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wife didn't like it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it was to hard to use and wanted to try a different one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item as a Christmas gift for my uncle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems cheap and poorly made. I wish it were more robust.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slim, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 3 out of 5 stars

    Decent voice recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory performance, could have better internal mike.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is not great. It turns on and off by itself. And the sound of the recorded content is not barley able to be recognized.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Computer connectivity

    Rated 4 out of 5 stars

    Good recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to record a lectures in class. The recordings came out very clear (even when recorded from the back of the classroom). The recorder is simple to use. It came with batteries. My only complaint is it cannot be connected to a computer and can only be listened to with the device with or without headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stupid design or defective unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries last only a day, even though unit is turned off ! Must have been defective. Best Buy took it back. Will be looking for a different manufacturer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not work as easy as it claims. Used the user guide directions for voice caller ID and it still didn’t work. Had others try as well. Not worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked simple to work but I this case looks were very deciving. It did record pretty clear but wasn’t easy to work

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notatechie, We regret to hear that it wasn't as convenient as expected. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Not for beginers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu is complicated and not straight forward. Have no way to transfer recordings to computer or lap top like other recorders.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's just okay!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek! Didn't work great. Picked up all back ground noise and wasn't great at picking up the one voice you needed to record. This was at a distance. Close up didn't sound as clear as I thought it would.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saim
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 1 out of 5 stars

    Avoid this recorder. No USB connection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony ICD-BX140 is step down from the other recorders over the years. It no longer comes with a carrying case and it no longer comes with a cable to download the files to your PC since YOU CANNOT UPLOAD THE AUDIO FILES! There is NO USB connection. This is a basic necessity for dictation for me and I'm shocked that Sony has put something out this poor in this day and age. My recorder is going back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery ran out .. I replaced them. Sucks the battery out .. Going to return

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Penguinmom, The battery life may shorten depending on the operation of the IC recorder [http://docs.esupport.sony.com/voicerecorder/ICDBX140_guide/en/contents/TP0000340614.html]. We will forward your information to the proper department. Thank you for your feedback. Regards, Vincent sony_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out, something happen where the recorded voice is not clear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seems okay for voice, but my need is to record live piano and the music reproduction was totally inadequate so I have returned it and am still looking for another recorder.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi watcher, We regret to hear that your device's performance failed to meet your needs. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the compact size, which I sought...the performance is significantly inferior to recorders I used decades ago.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 2 out of 5 stars

    to difficult to know if it was recording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was to difficult to know if it was on or off. NO real on or off switch. If you did not hold the button down long enough it would not record. It was difficult for a non tech person.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello joann, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    What happened to the software?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older model ICD-PX720 I purchased around 2009, which came with a USB connector and software to import the sound files. When you plug in the USB today, you can't install the software because its not supported and they do not have a update for Windows 10 or Windows 7 (not certain of other version of Windows) so it has become useless for me. I bought this one to replace it assuming it would come with current software and a USB connector to use with Windows. Nope, no USB, no software. What happened, Sony? No bueno!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was very hard to use i could not get it to turn on very often my son who is 23 years old had a very hard time to get it to work so I put in a junk draw in my house and there it will remain i have bought so many things from best buy and never had a problem like this if anyone asked me if they should buy it I would tell them no

    No, I would not recommend this to a friend
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