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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the BX Series Digital Voice Recorder's ease of use, excellent sound quality, and compact size. Many appreciate its affordability and sufficient storage capacity for recordings. While some users noted limitations in battery life and file transfer capabilities, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,381 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is about as close to garbage in a package as can possibly be. I had a Panasonic mini cassette recorder from the 90's that ate tapes all the time than I am nostalgic for because of this garbage. The sound quality is... garbage.. DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kenneth!

      Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for the feedback.

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    Not the best choice.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a college student to use. He had difficulties using it because of the set up requirements.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke on first one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on/off button broke first time I used it, you can put it back up but it's very cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Don't buy if you plan to download recordings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but there is no way to download or transfer your recordings to computer.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuckS, We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Lacks Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that you could not upload or send/share recordings. But I'll keep it anyway for personal use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Terrie, Thanks for this message. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. I’ll pass what you've said onto the proper department. Thank you. -Vincent sony_US

  • Rated 2 out of 5 stars

    Not many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device does not offer most basic options, unable to plug into PC, no expandable, removable memory, etc.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuyer, we regret that the voice recorder failed to meet your standards and we thank you for taking the time in writing us an honest feedback. I can assure you that the issue will be brought to the attention of a relevant department as soon as possible. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    can't figure out how to work it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth my money. difficult to figure out even with the instructions how to work it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No USB connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine recorder but be prepared that there is no way to download. Returned mine for a better option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor advertising from best buy- do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 recorders for an event i wished to record. Did not know could not transfer data to my computer. Best buy even recommended i buy 2 sim cards to gobwith them. Now eevent is recorded but cannot transfer the data to my boss

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to transfer issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product because we use it for recording class recordings for college. It is very helpful to play back, but prefer to do so on the computer. However, this is not the device for that. All recordings are stuck on the machine. Recording quality was just ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Digital Voice Recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly to use. Voice recording is not very good quality (muffled).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nikiie, thank you for taking the time in writing us your feedback. We'll make sure that this is forwarded to the team for further improvements and possible changes, especially with the recording quality. Your feedback is greatly appreciated. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you record there’s a lot of background noice can’t hardly understand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok. Not great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Serves its purpose. Look for other options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent recorder but doesn't pick up quality sound like i like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really bad to use. The buttons are close. And not clear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be very close to it, for it to record. You get what you paid for!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynn, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 1 out of 5 stars

    don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking this is a wonderful voice recorder but when I opened it i realized this doesn't have a storage card and only has a tiny speaker. I am wondering why on earth bbuy is selling such a product in 2016/17. The technology is obsolete and it has no value in the face of digital recording.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi judok, Different models have different specifications and features. There are models that have SD card slot, this one does not have. We appreciate your feedback. We will forward your information to the proper department. -Vincent sony_US

  • Rated 1 out of 5 stars

    It never worked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a meeting and when I tried to turn it on at that meeting it would not turn on! I was extremely disappointed and returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. That is unfortunate that the Digital Voice Recorder did not meet your expectations and decided to returned it back. However, thank you for your feedback. Best regards, Oscar.Sonystyle

  • Rated 1 out of 5 stars

    Unhappy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to use, user guide hard to follow and very vague. Cannot record what I need to record because of unnecessary noises the recorder picks up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not to Sony Standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit with great expectation as a Sony product. Sound recording was horrible with major hissing sound. Unit would shut off by itself for no apparent reason. Cheap construction. Unit was returned...

    No, I would not recommend this to a friend
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