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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the BX Series Digital Voice Recorder's ease of use, excellent sound quality, and compact size. Many appreciate its affordability and sufficient storage capacity for recordings. While some users noted limitations in battery life and file transfer capabilities, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,381 reviews
  • Rated 1 out of 5 stars

    it's so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to replay the message from the beginning. Which I don't like. Not as easy as I had hoped. the recordings are easy to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unusable for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not perform as expected. picked up too much background noise. Storage was difficult as well as recovery. I needed something more like a cassette player so I could organize and keep the recordings.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi couchpotato, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you -David sony_US

  • Rated 1 out of 5 stars

    For classroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that easy to use - the date and time wants you to keep resetting it when you cut it off. Feels cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to download the recordings. Useless. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never purchased this item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this product! Have nothing positive or negative to mention. Was surprised it was listed for me to do a review!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality ok but no way to save recordings to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a journalist and I need to transcribe and back up recordings. Unless I'm mistaken, there is no way to get the audio files off the device.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Charliegunn!

      We value your opinion and we would like to apologize if our product did not meet your expectations. As a recommendation, please try to look at these models that are capable of moving files from the recorder to a computer: ICS-PX370, ICD-PX470, and ICD-UX560. Hope this helps! -Sam Sony_US

  • Rated 1 out of 5 stars

    Not very usable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have usb or any other tool to transmitted recorded file to pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complicated not easy to play back and stop and start

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave16,

      This is definitely not the experience we want you to have. We would like to turn this experience around and help you out. Please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Ralph
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Unnecessary purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'may actually sorry I bought it. I found an app on my phone that'she easier to use and gives a better quality recording.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales associate what I was looking to do with the item. I had to return it because it did not do what I neede.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lory, We're sad to hear that the player had to be returned. We do appreciate providing us these feedback for the betterment of our products and services. We'll forward this to the proper department. Regards, Vincent sony_US

  • Rated 1 out of 5 stars

    Bunny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift so I am unable to give true ratings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony BX Series Digital Voice Recorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return this recorder does not record a good clear sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TAXLADY86

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very clear at all and the buttons are super sensitive !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will rerun it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that it had the transcript feature.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent recorder. Deceptive battery life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this recorder to use for lectures. I've used it for a few months now and it's a decent recorder for the price, but it's not without its limitations; exporting and recharging being the two two. You should read the FAQ at a minimum before deciding on purchasing this unit. My biggest complaint, and why I wouldn't recommend it, is the deceptive battery life indicator. I've started out with a new set of batteries before a two hour lecture only to see the battery life decrease to a single bar. The next day when I was to review the previous nights lectures, the battery indicator was now at three bars. I've seen this pattern of up and down for awhile now. I'm always a bit nervous if the battery will last for the entire class. So far it always has, but I still find myself frequently looking at the indicator. I may start looking for something with better battery life and can export audio files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not something I would use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for someone else. I would never buy this item for myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beeps too loudly. Cannot turn beep off so disturbs when trying to record

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item beeps every time you stop or start which is not good if you are recording

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fast forward

    Rated 4 out of 5 stars

    Good basic recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this voice recorder was pretty clear, and I was able to record for an hour at a time. I was disappointed to find that I could not fast forward through long recordings so I had to split the voice track into pieces to stop at different points while transcribing the recording. This is a good recorder if you just want to record voice and do not need any more advanced features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to hold a key down to record, rather than a simple switch.

    No, I would not recommend this to a friend
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