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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the BX Series Digital Voice Recorder's ease of use, excellent sound quality, and compact size. Many appreciate its affordability and sufficient storage capacity for recordings. While some users noted limitations in battery life and file transfer capabilities, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,381 reviews
  • Rated 1 out of 5 stars

    Not a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smartphone was a better quality recorder. Was disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pomeranian, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't as functional as expecting. Playback function was kind of lacking.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dzwombold, We appreciate you taking the time in wiring this review. We will forward your feedback to the proper department for future improvement of our products. -Jerome sony_US

  • Rated 1 out of 5 stars

    Can't save or Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't give you the opportunity to download your recording.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTJT, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good did not work could not hear what that was record

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Nice digital recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for your pocket. This recorder is easy to use. Good amount of storage space for using this recorder for class lectures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 5 out of 5 stars

    Nice price - effective recording/playback.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small profile for storage. Good recording/playback

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item because I no longer needed a voice recorder for a particular matter. But I tested it and used it a little bit to make sure everything worked and it was very clear sounding and loud. Easy to maneuver with delete and rewind, etc. I would repurchase if I need it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Little Recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use item for a 91+ user. No longer has use of right arm to write so this keeps all ideas and need to do list handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned two digital voice recorders in the past and this Sony is by far the best of the three. The microphone sensitivity is way above par and the playback quality is excellent. My expectations were exceeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear good recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent to record conversations clear voice, help me out to deal with gaslight from family members who were driving me crazy. take it with you to family gatherings then listen to all the lies and BS. BEST INVESTMENT EVER :)

    I would recommend this to a friend
  • Cons mentioned:
    File transfer

    Rated 3 out of 5 stars

    records well but can't transfer recordings to a PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy because it doesn't transfer files to a PC, that's why I would not recommend it. It's 2015. It's not hard or costly to add this feature.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tish! Thank you for your feedback, we will forward this information to the proper department for review.~ Jeannette Sonystyle

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    small, compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recorder works well and is easy to use and the playback is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. I use it for celebrity interviews. The sound is clear and easy pause and playback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Temporary Recording

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 3 stars because I wasn't aware that you cannot save the audio file of your recordings! But the voice is very loud and clear and crisp to the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    File transfer

    Rated 2 out of 5 stars

    disappointed that recorded files not transferable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's day and age where technology is so advanced, I cannot believe that what I recorded cannot be transferred to another device, in particular my computer. I'm such a fool to assume that anything digital can be saved. I was looking forward to merge the recordings with the slide show I'm making into a movie. The recorder is good and sounds good but can only be used by itself. I wished they had stated in the front of the package and in the quick guide that files are not transferable. I was going crazy trying to figure out how to transfer files.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaVel, We regret to hear that this unit failed to meet your expectations. We value your feedback and this will surely be forwarded to the proper department for the betterment of our products. Thank you for sharing your review. -Jerome sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not bad!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! Easily operational and efficient! Small and compact! Can’t go wrong!

    I would recommend this to a friend
  • Cons mentioned:
    File transfer

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you make a voice recorder with no means to transfer the files to anything else? This thing is totally useless. Buy the $50 model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Happy at first, not so much 3 months later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recording is BAD/ fuzzy. NOT happy with it now!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karkol, thanks for your review. We apologize for the disappointment this has caused you. A buzzing or humming noise may be recorded if the IC recorder is placed near an AC power source, a fluorescent lamp, or a mobile phone during recording or
      playback. Keep the IC recorder away from such equipment when recording. Your feedback is highly appreciated. Regards, Dave Sonystyle

  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand how, in the 21st century, Sony is still selling recorders without USB and that need AAA batteries. I did not read the specification on this recorder before buying it because I never imagined that any brand still sells electronic devices without USB. It is not possible to transfer files to the computer. This recorder is worthless and expensive at the same time. Unfortunately, my sister was the one to receive it for me and return date passed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cami, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Poor functionality and poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t allow recordings to save to computer. And associate in the store didn’t give me the best guidance when purchasing this item.

    No, I would not recommend this to a friend
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