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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 65,446 reviews
  • Rated 5 out of 5 stars

    Can't beat Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oem is the way to go. These fly off the shelves. .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and delivered fast. Burttons very responsive and feels good in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, worked, easy-to-use, easy setup. just what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice blue PS4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice blue PS4 controller. I didn't want to have 2 black ones so I could tell them apart and blue is my favorite color. This is a perfect second controller and you know what you're getting with a Sony controller. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    If you want quality that lasts, it's DualShock 4 !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Rugged, well made, responsive, and I love the color. I purchase a non-Sony brand and, although cheaper, it was nowhere near as good. I don't think it lasted more than 6 months of moderate to light gaming. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless controller. Easy and functional to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality item, holds a long charge, comfortable hand feel for long time game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New To The Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently began playing the PS4 which I acquired from my son (since he now has the PS5. Needed controllers and wanted to ensure that I had the best for this. I had purchased an off-brand one from Amazon as a second controller, but it did not feel like this one. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the color. Good dexterity with the design and operating it with no issues. Fixing them is not easy so try not to overly abuse it. I rotate my controllers be of that. Wireless is perfect for playing on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems at all son Loves it. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Black to back gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ,got nice feel. Easy to use gaming at the best controler black looks sharp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controllers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had them for a day and had to return them bc of the console i was sold. Otherwise they were good controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and works well. Bought it to use with the PS4 we got at Christmas and the size and shape are very easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Good controller sick look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and looks great. I would suggest getting it for the old school look and great design. Battery life seems to me good in the first couple months so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves!! Wireless and a great gift for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely hardy and sleek. I like the controls and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Quality and Color- Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte navy blue, amazing color out of the bunch. Nice and sleek. As usual exceptional quality and was provided by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    If it ain’t broke, don’t fix it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another sleek update from Sony. The camo looks nice but the best quality is the smoothness of the finish. I had a crystal Red DS4 that felt more like plastic and got slick quickly from perspiration. The camo finish is nice and soft and has a little bit of texture to it. Very pleasing to hold. The light on top is cool too. Had it for over a year, battery life seems improved but I’m comparing to a launch day controller. They’re still a little pricey, wait for a deal or pricematch.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fav Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 4 or 5 controllers from Best Buy now, and they've all performed wonderfully. Shipping is usually fairly quick, only taking 2-3 days. The PS4 controller in particular is great for smaller hands, and is rather durable. I usually use it for playing games on Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Works like it should . Good service at where I got this product Best Buy Beaumont.

    I would recommend this to a friend