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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 65,446 reviews
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on my PC and it works well. Ergonomic grips and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine and has a beautiful color to it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Love the looks of this controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the color. It works great and not boring like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome! Love the color. Easy set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great. Holds a decent charge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Very good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, color is awesome, easy to connect, I’m very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Typical controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons loves the camo look, easy to use ,great for experienced gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller. Love the color and it synced up very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels better than other controllers in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 controller in Glacier White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the DualShock 4 Wireless Controller in white. It works great with the PlayStation 4 since its the one that comes with it but in the color White. The original in the PS4 Box is black. Great way to differentiate controllers for a second player. Classic playstation design. Great replacement controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Great PS control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls battery lasts a long time. Nice design. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service and the employee was very professional and informative. The product itself, was what I needed and right now today, I haven't had one issue with this product that I ordered. Thank you, best buy for putting your customers first.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I had an old controller where the sprinting stopped working. During the black Friday deals this was on sale, and I had to jump on it. The color is amazing, and prefer them to the black controllers. I have been using this controller for a bit now and have had no issue. The set up is super simple, and am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fit for Apple Arcade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a non-gamer who needed to have a controller for children to use on our Apple TV. The DualShock connected seamlessly with the Apple TV and the kids took it from there. Works perfectly to provide excitement for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & easy to use. No issues or problems. Nice color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected to console great. awesome battery life!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up to ps4 and color looks good. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works well, good connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good connection, keep charge for days.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my PC (along with a bluetooth dongle). It paired easily after installing the appropriate programs (including a 3rd party PS4 controller application). The controller functions well and feels nice in the hands. Unfortunately some functions did not work properly with the PC, but I plan on keeping the controller in case I purchase a PS4 at some point soon.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find PS4 controllers as good or better than PS3 controllers. They are comfortable and responsive. The 20th anniv. edition looks great and you can tell it is an improvement over the first bacth of controllers, hopefully solving the issues some have documented (I did not have an issue with my original controller anyway). Although, games are yet to make the most out of the trackpad, but that's on developers.

    I would recommend this to a friend