Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 64,694 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    blue dual shock controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the remote and works well. Very disappointing delivery service. I paid extra for earlier delivery and it took more than a week after the promised date. I understand this is out of best buys control but it was still not acceptable

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, controller is very slick, very bright white looks nice. Definitely recommend playing with the dual shock back buttons attachment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking red color and also longer lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can finally game on my old console. Its been a minite since ive touched this ps4 but now i can reminice all the great memories it gave me to enjoy later in life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 4 out of 5 stars

    Good Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II bought this in November 2014 and have been steadily using it since. I like the color, well, I bought white to match the black controller; wish they came in more colors......... I am having an issue now, (July, 2015) with the controller getting 'stuck' and it is impossible to play MKX against your friends when the controller is sticking and does not play or the same stuck move occurs. I am going to check on the warranty for a replacement/repair and hopefully I don't have to pay for another one. I still give it four stars because seven months of use without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever finally replaced my old one of 13 years

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works great as expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I know there are some higher-end 3rd party controllers out there, this Sony unit is all I need. Works as expected, holds a great charge. Not sure what else one could expect. This was a replacement for a controller that was simply worn out from a few years use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best controller out there

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Better for small hands than dualshock 5

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy right here first in general for the awesome controller that Sony came out with and the second being the sweet paint job they have. This is definitely a great buy but just make sure you don’t put next to house plant like myself and keep losing this camo controler

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Battle Ready: Camo Control!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, the camo PS4 controller is straight fire! The design is sick, blending in with the gaming vibes. The grip is on point, giving you that extra edge during intense gaming sessions. The buttons are very responsive, making every move smooth and precise. It's a must-have for any gamer looking to level up their setup. Trust me, once you get your hands on this bad boy, you won't want to put it down!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    When basic is perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original controller is in my opinion still the best option. Ease of use, materials and battery life. I also love the slight changes like the indicator light now shines through the touch pad. Now you can see if your controller is on without having to turn it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    awesome controller for a young boy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson who is 8. He tends to be a bit rough on items and loses patience quickly. This controller is easy to use. He hasn't lost his patience once. He Is able to complete the actions he attempts with no problems. This is a good, durable product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS five remote

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you paid Remote works perfectly, and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    DualShock 4 is Well Designed But...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced 5 of these in the past 3 years. This is my 6th controller since 2017. I play a lot of Overwatch, so definitely some heavy use on the joysticks. I still feel like the controller should be able to handle a LITTLE more abuse than just playing a FPS game a few hours 4-5 times a week. I still give it 4 stars because it's a great controller, the color is awesome and I will keep beating them up for years to come. I love my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little boy's love camouflage and this controller is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy , best products

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent as expected! Using this controller for my pc and it’s very Good , no problems and works straight out the box !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    better battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better battery life than the original controller that came with ps4, works great and i just love the longer battery life. thank you best buy :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Thank you for the purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller working out great! The battery life is better than the third party one I bought off amazon years ago. I think I'll stick to Best Buy for ps4 controllers from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller because the old controllers had developed drift. Love that it's not a standard color. Has that new controller smell LOL. Looking forward to breaking this in playing call of duty Spider-Man and other games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box and works great ..old one was loosing battery life this one works great

    I would recommend this to a friend