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Customer reviews

Rating 4.8 out of 5 stars with 64695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 64,694 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures don't do the product justice at all. The color is absolutely amazing. This controller is so wonderful!! It works so well and arrived so quickly and was packaged so well!! Thank you, Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use and hold for long periods of game play. Only negative is after a while the controller gets stick drift

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller's right analog stick starting drifting (it was the limited edition Spider-Man controller too). I've had two other DualShock 4's in the past, but neither of them ever had drift even after many years. Unfortunately, I had given those to my brother and cousin to use. Since the drift became bothersome to play with, I decided to replace it. This controller has been working fantastic so far. I would, however, recommend buying the warranty with it just to be safe. As I mentioned earlier, I've never had any controllers drift on me in the past, so this was a strange occurrence. Hopefully no issues arrive later, but only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's the perfect one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for playing my steam games uwu

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller that comes with the regular playstation. It is sturdy, reliable and it has an incredible battery life. Feels very solid in my hand and responds very well to my movement. I've tried other controllers but none of them compare to this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues. Works perfectly for the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Excellent cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the camo pattern dual shock remote control and I absolutely love it. My friends give me so many compliments. It works so smoothly and I love playing all my games with it. Now my siblings all fight to use this controller! My mom will have to buy more!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase... The price was just right... The color is amazingly black. It works great. It was purchased as a Birthday gift to my fiance. He was excited.. Plus he needed another controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    productDualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Sturdy, sleek, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 controller, Dualshock 4 is well designed and great quality. It's a bit of a change from the Dualshocks 2 and 3 with the addition of the touchpad button in place of the select button, but it still feels comfortable and looks nice. It's really easy to pursue with a ps4 and just as easy for a Mac. But takes a bit of work for a pc. That said, it would be nice if it came with its own micro USB cable. I'm sure not everyone has those in as great abundance as I do. I may actually but more than four to use with my pc/Mac exclusively.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Been through 8 controllers already. Holds charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controlling with comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ease of use. Perfect for playing on my Playstation 4 and for playing CALL OF DUTY MOBILE on my Galaxy Z Fold 4 phone. I'm worried that the thumb stick will give me problems in the future because of wear and tear. Sony Playstation should give life guarantees on controllers. Like some of the other third-party othe vendors. Sony Playstation needs to upgrade the quality and technology of the controllers of Playstation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Original is always best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works as intended. Used some cheap ones before but the sensitivity and accuracy is never the same as the offiial PlayStation one. Still expensive but redeemed against rewards.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Wireless controller--great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. It is durable and gets the job done. The color is really nice. I had to order it through Best Buy. The ordering process was easy and I got it in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is easy to use, I love the fact they come in different colors

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    My favorite PlayStation controller to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace broken(wouldn't hold charge, could only use it while plugged directly into PS4 usb port) controller that came with PS4. -Ergonomic design -Bought Wave Blue controller, and it looks awesome Standard PS4 controller. Looks and feels great. Does what it's supposed to. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard PS4 controller. Good quality easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great remote for retro gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great for my modded Pstv, great feel in the hands, just kind of wished it came with the cable but I knew that in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Bf loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be has been wanting this controller for god knows how long, finally got it for him in Black Friday. He really likes the color of it, smooth and easy to install into his PS4 literally a click and it’s installed and everything works well. Would purchase another one if the deal was good!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worth the purchase, even now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best looking controllers on the PS4. Purchased this one as my last controller for the system. Color is clean and looks amazing. Well worth the purchase, even as a collectible item.

    I would recommend this to a friend