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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 64,694 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is a very subjective thing, but both for me and my 11 year old son, the controller fits comfortably in our hands. Pairing was quick and simple. I found the battery life to be quite long, despite the light. I would also recommend to anyone to find a set of rubber grips for the sticks. They are really worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller. Looks cool and has good battery life so far. Responsive, with no connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great print, great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase - I tend to smash the buttons so my controllers crap out pretty fast, but that’s cool bc now I have the camo, the colors are really nice and the controller works just as well as any Dualshock 4, of course.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the small and sleek design of this controller. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Game ON....!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for instore pick up; in and out of the store very quickly as always. The controller works as it should and the color is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from PS3 to PS4. The feel of the PS4 controller is just as good, plus new features like the touchpad make it even easier. My favorite feature is that it charges via a standard micro-USB cable, so I didn't have to buy a dedicated cable; I just used an extra one I had laying around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say other than its the best controller sony made yet. They gave it some heft compared to the ps3 controller which makes it better for shooting games in my opinion. Battery lifes depends on what kind of game youre playing, but overall pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works Great Looks Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller long enough now to know it's more durable than the last controller I had (an earlier generation PS4 controller), as well as has a longer battery life that seems to take less time to charge. Will gladly purchase again or in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Gold Edition Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great and smooth controller I picked this up on best buy's price match guarantee . I had a rewards 10$ certificate plus the price match ended up paying 30$ and ended up also buying the silver one. Great Gold and Silver Edition Controller's definitely both 1st place !

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip and feel. Color looks good, too. The only downside is that it’s a bit pricey for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a PS4 and black controller. My son who is 13 wanted the red controller for Christmas. We bought this red Dualshock 4 Wireless. It is perfect. It works and is a nice color addition. Plus, now we have two controllers so he can play two player games

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sick Controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works amazingly! I also love the killer color. Very exciting compared to the original controllers. Also the light shining through the touch pad on top looks cool in a dark room while gaming. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller works perfectly and looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? The controller works perfectly and looks great. I've only had it less than two months, but it also seems quite durable. The midnight blue is a nice color as well if you don't want your second controller to be black like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    remote for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson loves this remote. Easy to use works well when he is gaming. He picked out and put on his birthday list so we nknew the correct one he wanted the dog chewed up the other one he had so needed to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller - glad Sony still makes them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 7 yo is getting into video games and he’s learning on PS4 before we ever consider a PS5. We needed a new controller after the original stopped working and i was afraid we’d have to buy a 3rd party unit, but i was pleasantly surprised to see Sony continuing to make their own controllers. Works very well and the dualshock features are a ton of fun for our kids!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    My Dual Shock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, it is easy to charge and easy to use. Light and very stylish with the camo.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use nice color I would not get any other one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color and works as intended:-) We probably own every color now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He worked 10/10, now I can play quietly. It charges perfectly and is 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    I recommend her

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s simple and clean. I’ve had no issues so far and I bought it’s over 5 months ago!

    I would recommend this to a friend