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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 64,695 reviews
  • Rated 5 out of 5 stars

    Smooth!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is an upgrade very smooth to operate i am truly happy with the quality of this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    No questions asked. A+ choice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller! love the solid red. Great for PS4 obviously but you an easily connect this to a PC/VITA/Android etc. Its great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great controller for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Xbox controllers in the past but I’ve had bad experiences with them breaking within weeks (probably just unlucky), but I’ve had his controller for about a month and haven’t had any problems. It is a nice color and has a good build quality. Overall great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good device but confusing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well and feels good. The quality of the materials and design are very comfortable. The only problem I have seen is that it is a very confusing controller. You never know if the remote is in sleep mode, or what all the lights mean... More than that, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    High quality controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality controllers. They can withstand about a year of heavy use, in my experience. After that the analog sticks start to drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a must

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son overall have not had any connectivity issues and does what it needs to very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very good. Feels right and comfortable to use. Battery lasts very long and only have to charge it one or twice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ideal controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect controller. Everything I need. Color works well for my taste. Would get one or two more if I got a 4 player game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works really well. The color is very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Rock solid performance and comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I consider myself a "casual gamer," I put in a lot of hours playing Destiny 2. And since this is a very fast-paced first-person shooter, having a reliable and responsive controller is an absolute must! These controllers are really hard to beat for reliability and performance, hour after hour and month after month. They are both rugged and comfortable, and I really appreciate being able to connect my earbuds using the jack in the controller itself, rather than being wired to the console. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Replacement Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace my old blue controller. This controller has a great feel in the hands and great reaction time. Love the lifespan of the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best quality products. Great controller and classic color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Did not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and very good controller. Did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was not a fan of white because it would show dirt easily. However, I really like it. It is easy to clean and shows off the buttons really well, including the upload and option buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 DualShock4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is exactly what I was looking for and controller worked without any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I inherited a PS4 after my son upgrade to a PS5, but it had no controllers. I bought this in order to use the PS4. It's amazing! I love that modern controllers have speakers and headphone jacks. The quality of the plastic build is excellent and the electronics are working perfectly. It's not really surprising to me because I have owned a lot of Sony products over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the color! Easy buttons. Previous controller started drifting , this came fast and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller, even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers were released about the same time as the PS4 Pro and they feel better to hold in my opinion. I've always loved the PS4 controllers and these are still great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the ones that come with the PS4, except in different colors. Best Buy had a great price so I figured it was a good time to grab one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The red!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the color, which is fantastic! I love this controller. It works as expected but did I mention the color? Holy molly I love it. It is the new version of DS4.

    I would recommend this to a friend