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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 64,695 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great, as it should!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the hold and feel of these remotes. They work as intended, no surprise there. It is shocking how much they charge for these and they never really last long. At this rate, I'm buying new controllers each year. But, cannot by OSM models, since they never seem to work right.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great looking control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for my brother for his birthday and after he open it I saw how cool it was, so I decided to get one for myself. I love the camo color, it a great control to own.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A real help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to play genshin impact on my computer, easy set, plus will help with my other games. I really like the colour.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 Blue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great colorway. Doesn't get any better than this

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    A great controller option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just like the one included with the PS4 and the color is the main reason why I purchased. Very sleek especially if you own the Destiny PS4 with the included Glacier controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my original ps4 controller, so far it’s been working great. Responsive controls, no complaints. The design is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Very good red color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for the PS4. I use the controller almost every time I play the system. Good battery life and great color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for extra to have for when friend comes over good quality as always from Playstation would never buy any off brand...love the blue too...ps stupid that the camo ones cost more really??

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Just what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a while now and it is still in great condition. I recommend the glacier white color; it doesn't get dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did an awesome job when they designed the PS4 controller. This controller works great and I really like the fact that you have the option to connect a headset directly into the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Its a must buy and the color is good too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because there is only one with the bundle. I wish it was a little cheaper but its a great buy. I initially thought the white would get pale, but it still looks as good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller it came very fast awesome controller it works very well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Dualshock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you'd expect, have no issues. Was hoping to get the ear res but this did just fine. The red Is nice and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualshock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller packaging was in good condition. Connected to my PS4 right away and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Jet black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the jet black color. My 6 year old dropped it a few times already but it still works great and surprisingly no scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 THE BEST

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good control from play station. Excellent durability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly with PS4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired easily and quickly to the PS$ and works great. no issues at all in terms of responsiveness and ease of use. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller!!! It works perfect, but the color is everything. Best color after black one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this controller five stars because of Best Buy. It is a nice controller and works as well as any that we’ve had previously. I live north of Houston and on the afternoon before our recent freeze one of our PS controllers stopped working. I tried looking at a couple of the big box retailers and couldn’t get one in less than four days. I went online at Best Buy and ordered one and picked it up via curbside delivery in an hour. Thank you Best Buy for having your items in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite controller by far. It's a little bit pricier than some of the other options available, but I like the color and the DUALSHOCK4 look and feel is all there. 5/5 would buy again

    I would recommend this to a friend