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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the DualShock 4 Wireless Controller's overall performance, appealing color options, sleek design, ease of wireless use, improved battery life, comfortable feel, and reliable connectivity. However, some customers have expressed concerns regarding the controller's price. There have also been some complaints about stick drift, button quality, and the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 64,695 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome PlayStation 4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this PlayStation controller big time because it has Bluetooth and built in speakers on the controller and longer battery life also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, prompt delivery. It's a playstation controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good replacement for a broken controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new controller since my original black controller started to fail on me. Among other things, I was getting stick drift after years of use. I bought this replacement and have yet to have any issues. I liked the color scheme since I play a lot of call of duty mw.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great, cool design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great with our PS4 and my son loves the camo design. Just as good as controllers that come with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    What I expect from sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hands light weight. Feels solid and the battery seems to last forever charged it once when I first got it now a week later still full battery

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    I love my new controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it's a red controller! My analog sticks are fully functional with no movement on their own. It just feels good in my hand when I'm playing the game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller availabile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's DualShock 4 Wireless Controller for PlayStation 4 is the best gaming controller available. Very durable and great battery life. Can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller availabile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's DualShock 4 Wireless Controller for PlayStation 4 is the best gaming controller available. Very durable and great battery life. Can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wide range of selections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy I was able to find this controller. My son is able to play all his favorite games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed in the Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two PlayStation 4 controllers at the very end of May as a gift for my son’s 31st birthday. Now, here we are at the end of June—barely a month later—and both controllers are already having issues. One has a faulty trigger, and the other has problems with the analog stick (the little swirly knob thing), which just broke off. These are basic functions that should last longer than a few weeks with normal use. Honestly, they just don’t feel as durable as the PS4 controllers I remember from years ago. What’s frustrating is that the price of these controllers hasn’t gone down, even though PS4s aren’t being actively supported like before. And no, I didn’t buy the insurance or extra warranty—because I trusted the quality based on past experience. My original controller from years ago is still functioning, so I expected the same from these new ones. Would I buy them again? Unfortunately, I might have to, just so my kids can play their games—but I wouldn’t want to. I definitely think Sony or the retailers should offer a better warranty than just 15 days. Once that window closes, you’re pretty much stuck if something goes wrong. Bottom line: the quality just isn’t what it used to be, and at this price, it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller after my other one broke. It has worked perfectly so far and the color on it is very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Performance for my new ps4. My son love it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Found one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller for an old system. Took a while but I finally got one. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!Gooooooood!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good it's beautiful an confortable, amd I like the design

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Dual shock 4 is great for both console and PC. Feels great in hands, solid grip, and tons of colors to choose from. Highly recommend to have a pair at home.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect match

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color and easily paired up with my PS4 after my original controller died.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Playstation Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall functions well and feels amazing in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    A great gift for my military friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camouflage controller looks exceptionally good. This marvelous piece of tech along with an exotic color is a lethal combo indeed. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine feels really good on hand good quality though wish they switch up the charger ports on these things

    I would recommend this to a friend