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Customer reviews

Rating 4.9 out of 5 stars with 196 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 196 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of them ones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those cameras that you just have to thank God these companies are starting to make

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILMEFX30 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Everything and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabtatsic camera. Went from the Sony a7iii to the Fx30. Husband loved his gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luna,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILMEFX30B camera. We're glad to hear that you're happy with our camera and find it fantastic to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great from the auto focus to the image quality. But you already knew that. Its awsome for video obviously, slow mo is also great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are enjoying the many features of the FX30. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and Best Buy customer service was perfect due to mishaps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerrickP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you found it as a nice camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fantastic camera and I’m very happy with the results thus far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaigeS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILMEFX30B camera. We're glad to hear that you're happy with our product and that you're satisfied with its result. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera you'll ever purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret buying this. Even though it's cinema camera, it takes really great pictures with Sigma 56mm

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muhammad,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback, We are happy to hear that you enjoy your FX30 camera and that this has been your best purchase ever. Thank you for choosing Sony!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I ever did. The quality is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MehrJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-14-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    I feel cheated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great especially for it's price during the holidays. The reason I'm giving it 2 stars is because I ordered it new but when I got the package, I noticed a few things. First, the camera flip screen was already opened & it didn't come with the usual protective cloth. Second, when I turned it on, it didn't prompt me to initialize or anything bc it looked like it already had been set up. Third, what confirmed my suspicion was when I went into the settings, it was already customized & someone even added a favorite to their menu page. I tried to give the benefit of the doubt thinking maybe the person turned it on, played with the camera a bit & decided they didn't want it anymore. When I reset the camera myself, all the usual prompts that would come with setting up a NEW camera showed up; the pixel mapping, setting the date, etc... I feel cheated because, why market it as NEW when it was clearly an OPEN BOX? Sure the camera doesn't have any scratches & when I checked the shutter count, it said zero. But I think I just want peace of mind. Lastly, when I tried to return it & told them the situation, there wasn't any way to prove that I wasn't the one who opened the camera. They tried charging me a restock fee of about $250 so I just decided to keep it. Again, love the camera & I will definitely use it since I've been researching this camera for awhile, but this whole ordeal has left a sour taste for me. Maybe if I went into the store to get it rather than having it shipped I could have addressed the problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadTitan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as an awesome camera. With regards to the packaging issue, we suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-19-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Sony User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Camera! The color science and image quality is refreshing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you love our camera and its color science. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 3-29-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cámara!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is camara is amazing, way better than what I was expecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olvin,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILMEFX30B camera. We're glad to hear that you're happy with our product and find it amazing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Underrated and under appreciated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underrated camera that produces fantastic results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces excellent pictures! Was a gift to someone and they love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILMEFX30B camera. We're glad to hear that you're satisfied with our camera and find it excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEAUTIFUL DEVICE ITS AN AMAZING CAMERA HIGHLY RECOMMEND IT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristophD, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-23-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fx30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not lying , it’s good and Best Buy’s service also the bestt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouravN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing bang for buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera. Literally the best entry level cinema camera you can buy, has made me some money!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the FX30 camera. We are glad to hear that you found it as a fantastic and best entry level camera. It's also great to hear that it has helped you bring in some money through your photography business.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy never lets me down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my camera woth no problem and everything came exactly as shown

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calvin,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you received the camera without any problems. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-6-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera if you’re looking to get into cinematography!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuentinN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX30 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-3-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera for almost anyone wanting to film

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing “budget” camera. Remember that its the person behind the camera not just the camera :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliusC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your positive feedback! We're thrilled to hear that you found it amazing and suitable for filming. We strive to provide high-quality and afforable products that meet the needs and expectations of our customers.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony fx 30

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera works perfectly for 4k 24fps video footage plus some

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILMEFX30B camera. We're glad to hear that you find our camera amazing. It's always rewarding to hear positive comments from our valued clients like you.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      11-21-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beast of a camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera that serves all the needs my business has!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioMaitland,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILMEFX30B camera. It's fantastic to hear that you find our camera excellent and that it serves you well. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US