Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 595 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera because my son participates in many sports so these pictures are great and I am able to print photos at home and take the disk to the store to print from as well. Love the view of the special size lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really takes clear picture and easy to use for the beginners. I love how easy it was to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, great pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new Sony camera for a week now and so far I love it. It takes great photos and has a lot of capabilities that I still need to learn how to use. I take a lot of nature photos and I post them on Facebook and my friends are very impressed with the quality of the photos the camera has taken. I love the 50xzoom this camera has.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love This Camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Very easy to use. Pictures come out beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it easy to use takes nice pictures good reviews

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Having issues with mine-a little over a year old

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera in May 2019. In August 2020 I took it on a mini family vacation and I had a lot of issues with it-it kept shutting off and simply would not work-up until now this has been a great camera. I may see if Sony can take a look at it. I'm sick about this because it is a great camera but it should definitely last longer than this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, my 4th Sony!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Sony! I've loved all of them and have taken many pictures. From the 3" floppy, 3" round disc, and now my second with memory cards! Works great, just spent a week in the Rockies and took many, many pictures! Beautiful way to save the memories!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Documentation out of date.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the pictures and the 50X zoom on the camera. It also has both a through-the-lens viewfinder and a moveable screen. It also has a Bluetooth connection to a cell phone App. The download directions were out of date, but I was able to find the Imaging Edge Mobile App that worked. I can now quickly download any or all my pictures to the App on my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Features

    Rated 5 out of 5 stars

    AMAZING CAMERA!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CAMERA....HAS A GREAT ZOOM AND GREAT FEATURES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great first camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold while moving around to capture the perfect shot. Easy to read and understand the manual. My favorite is being able to tilt and move the screen it's a benefit outside to adjust viewing in the sun. Overall this a good camera and was purchased as a first camera to learn and enjoy photography.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and fast shipping!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony DSC-HX400 camera, I left my other one outside in the rain! Almost $300 to repair with a 90 day warranty so back to Best Buy I went. Totally satisfied with this marvelous camera. Thanks BesyBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Concert Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most concert venues don't allow "professional" cameras (defined as a camera with a removable lens. With 50X magnification this camera is a good stand-in for a DSLR.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Very good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this camera on our recent trip to Alaska and the Pacific Northwest. Easy to use and the large LCD screen was a big help. Lots of features. My only regret was not getting as acquainted with the camera as much as I would have liked before the trip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use and understand. I take a lot of pics from a moving bus (when on tour) and the quickness to focus is extremely important to me. The scene selection feature is also very useful for the many venues I visit. I just upgraded from the Sony HX300 to get the wifi feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no matter if a beginner or more advanced user. Takes very clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for action shots

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Point and click is what I want for great pictures. This camera makes it easy. The zoom is very high quality and stability software makes sports shots at the hockey rink simple and effective. Great camera for this hobbyist.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use; great zoom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use this immediately. Not too complicated. Takes great pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a camera to document construction progress and this camera is perfect for that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera on all levels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off comes with incredible zoom. Almost makes you think you're using high powered binoculars when you're outdoors. Crisp photos even during twilight hours. Super fast focus that can be switched to manual as well. Lots of different features for beginners and advanced photographers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first bridge camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent focus lens from close up to far away. It has a great grip. Picture quality is phenomenal. Took pictures of the full moon in January of 2018 and it delivers as advertised. Do not know all the capabilities of this camera but it will be fun learning.

    I would recommend this to a friend