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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 595 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great point and shoot camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I am in Real Estate and do not want to mess with adjustments. I just want a pretty picture and that is exactly what I get. I even took a picture of the moon and my daughter said there is no way you took that. Makes my pictures look very professional with out a lot of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about our new purchase. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Sony Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to replace the one I had that was ruined. The ruined one was the same model as this. I loved the other one so much I just updated it. This is a high quality camera with good zoom and great pictures. It's not too big to be cumbersome either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for a beginner..... Light and compact..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same camera before only older. It got ruined, but I like it a lot so I just got the current one. Lots of nice improvements. Nice zoom, wireless and plenty of other nice features. Sony cameras take very high quality pictures. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A good camera, more than she needs (she thinks)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features, a lot of zoom.....all she wanted was a point and shoot. I see the need for the bigger zoom for soccer games, school events, travel.....but, in simple auto mode it takes a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for breginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is really nice with different features made specifically for different things and scenery. The video quality is very nice and high. I would LOVE it if you were able to flip the screen to record yourself but this isnt really a vlogging type of camera, its better used for photography & movies/music videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the camera has performed well. The only features I have not tried are the video and photographing flying birds. I have used Canon SX series cameras previously and they had great video, but were not able photograph flying birds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sony camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great camera for the hobby it's been 7 months and still learning a lot of things about how this camera works so many features wish the lens was detachable like others I'm used to using but have superior photos as I learned the different features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great zoom lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as one camera fits all for home and hiking. Most images do not require tripod on zoom, except for the longest ranges. Battery last long, but second battery gets you through a 14 mile hike in Glacier National Park.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was purchased to take photos of grandchildren & nature. Meets all expectations of great photos. This was an upgrade from a canon digital. Everyday I learn something new. Very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 4dgm! That's great! Good to know that you're having a great time using the camera. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black, It is an excellent camera for a person who loves photography but is not a professional photographer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cheaper camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something more that those flimsy digital cookie book cameras that everyone has but I didn't want something with a million different lenses and after looking at everything side by side this camera made the most pluses compared to others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good camera that would last and take great pictures. Took it to the zoo and was able to get great pictures of fast moving otters that where playing all over the place and the picture looked like they where standing still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it a lot. I use it often i don’t use GoPro often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves shooting with Sony cameras and is very pleased with this,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Sony fan ever since and I love this camera, it’s very simple to use and great picture quality…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the camera for my son so he can take some photo when his soon to be born first child comes out. We make a review of different brand and model and we decided to take this model because it is easy to use and the price is fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for the price and many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to review many camera styles and manufacturer brands. This one was in the top 4 that I was interested in. Two of the ones I wanted was no longer being sold. This Sony brand was a better fit for me than the other one on my list. This camera seemed to have it all and it was not that expensive. It fits well in my hand, not heavy and all the features are great! I love the zoom. I cannot believe how close I can get to my subjects. The manual focus is wonderful. This is one of the reasons I decided to get this camera. I wanted to be able to focus at my subjects when needed, and not have to go into a specific menu to push a button for manual focus. That is dumb. Of course, it also has easy controls to use as well as easy to use menu buttons. I just love it. Yes, I would definitely recommend this Sony Camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything we wanted exactly what we was looking for.

    I would recommend this to a friend