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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 595 reviews
  • Rated 5 out of 5 stars

    GREAT Camera!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera id FANTASTIC! I took a photo of a large house at the end our lake, about 3/4 mile away, at full zoom and the photo came out great. The photo showed almost the whole house. It's replacing a Sony DSC-H300, which doesn't have a viewfinder and did, on its own, decided not to work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great intermediate camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera with many functions. Great pics. It has both the lcd screen and a viewfinder too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is state of the art. If you are a beginner, do not threat, you can learn how to use this camera properly in no time. The features are limitless and the WiFi is a handy tool as well. You can link the camera to your laptop, cell phone and television, especially if you have a Sony TV. Every time I use this camera, I find myself learning about a new feature. You won't be disappointed when you purchase this item.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Replaced my previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this camera. I had the older version but decided to upgrade it. Glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use and great options. Excellent to connect with smartphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow processing of burst shots

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Panasonic Lumix that was great for a while, I was really looking forward to this camera. My biggest use for a high zoom camera is for sports shots of my kids during soccer and tennis season, so I use the burst mode to rapidly catch the action. The good news is that this camera has a burst mode - the bad is that it takes too long to process the burst. With my previous camera, I could burst shot, wait a second and then take another burst. With the Sony DSC-HX400, you better hope that you held the button down long enough because its recovery time for the next action is so long that you hope nothing good happens anytime soon. Disappointing. It also suddenly stopped working, and I need to take it back to see if I have any options for it. Seriously, taking pictures at graduation and it just stopped working. No clue why. Glad I have my Lumix to go back to, but learn from my mistakes and listen to the reviews about the burst processing if that's what you are needing. On the plus side, I saw questions about taking pictures of birds in flight, and I was able to do that easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for the novice,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for several weeks for the right camera. This camera was perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to use right out of the box. Strap was difficult to put on but with instructions and taking your time. Got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Take it everywhere. Zoom is nice and construction is well executed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It shoots pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shoots pictures for my job very well. Creating separate folders makes my job easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for lanscape and nature photography.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned Sony DSC-HX300. Upgraded to the newer HX400, Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture taking is fast, crisp and clean! Should have bought this camera years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera is being repaired by geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this camera "open box" in Las Vegas, NV before our trip to Utah. The camera does take great shots but the battery would drain in a matter of a few hours. We did buy a charger so we were stuck with a camera that didn't work unless it was charged throughout the day. Maybe it's a glitch that can be fixed but presently I'm waiting for my camera to be serviced by the geek squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy to use, great pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of my camera.A friend was so impressed she also bought on of these cameras the videos on line are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Highly Recommended! Love the quality of the pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far, this camera has been excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good help and tried out many cameras. We had read up on the ones that were the best, and this one was available.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital camera takes clear pictures w/o much need for Photoshopping.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of action photos and pictures turn out great. Only need to watch where you rest your fingers, buttons sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    very good camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my sony. pics are clear and bright glad I stayed with sony cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use and it takes great pictures!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Missy, that’s what we like to hear! Good to know that you are happy with your purchase. Thank you for choosing Sony. Dave sony_US