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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 595 reviews
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the camera,I have a new grand baby!wonderful to have,truly a must have with wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great. But it is a little more complicated to use. I wanted easier access to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second but upgraded camera and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I am learning more and more each day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for novice photographers. I really like the wifi feature to take remote pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome 1st camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for our daughter who had some idea of what she was doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy my first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so well I brought a second one. Enjoyed my first one just like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact camera , compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact camera with a great zoom lens. Purchased it for an upcoming European trip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality could be a lot better for the cost of the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much improved clarity. good value. uses same batteries as previous versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner might like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet my criteria, Hard to see through viewfinder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my camera and I just didn't have more time to play with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony DSC-HX400 20.4 Megapipixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good features for the price, especially the telephoto.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camera cause of the name brand. But when i found out it wouldn't record/playback video without having to download software. I was done then. I took it straight back to the store. For that much money it should come complete and ready for use. Not everyone has Internet on their computers.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paul, there is no need to download the PlayMemories Home software to play the videos back on your computer. You can play them back on any movie player that supports AVCHD file format. Or you can shoot in mp4 for wider compatibility. Thanks_Mitch

  • Rated 1 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it overnight. Checked on it in the morning and the battery was still low. Also for a point and shoot, the shutter sound was really loud! If I wanted a loud shutter, I'll sticThe menu and grip is oddly placed. Maybe not for a woman's grip. Maybe it was my nails.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MH1105, We are sorry to hear this. Make sure you're using the supplied AC adapter of the camera. Remove the battery pack and re-insert the same battery pack securely, or disconnect and reconnect the USB cable if still unresolved.
      Your feedback will be forwarded to the proper department.
      Regards,
      Vincent sony_US

  • Rated 4 out of 5 stars

    Great bridge camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Small for a purse but all the extras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner photographer love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it on vacation, it wprked great in any weather

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for amateur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for family memories. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to get used too. Takes horrible pics at night on night mode. Wish I spent the extra money and got a Nikon of similar capability.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lens cap

    Rated 2 out of 5 stars

    Decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that the lense cap isn’t attached. Screaming to get lost. Thought date was set correctly only to find all vacation photos had wrong date stamp.

    No, I would not recommend this to a friend