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Customer reviews

Rating 4.8 out of 5 stars with 64709 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 64,708 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control. Just hope it lasts longer than my last one. They tend to get drift after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Good grip good battery life between charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels very nice on hand. Love that I can connect head phones to it. Good design.good battery life. Good price when best buy puts them sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't settle for the 3rd party junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 controller hasn't drastically changed in my 2 decades playing Playstation consoles for a reason. It's a great controller that makes gaming easy. It's durable and works great. The touchpad is an interesting new feature even if it's a bit under-utilized. I use one for PC gaming as well. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good contoller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good contoller. Would recommend to a friend. Good feel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great for the feel and battery life. The microUSB can break easily and isn't too secure. Using on PC can be a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend, pretty strong controller as well, ive dropped it many times hard and still works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job & looks real sleek. I love glacier white.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works plus no problems with it! it did it was supposed to do and yeah!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this control, the battery does not drain quickly, highly recommended, it is of good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Play Station 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my husband and he enjoys it. He has no complaints where using it for his play station 4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The DS4 controller is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arctic white color. The controller feels great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    I learned something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware that a charging cable didn't come with the controller. It was a little disappointing, but now I know! Otherwise, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    if gaming is life buy the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as intended. If gaming is life these will begin to have issues right around the 1.5-2 year mark. If gaming is life, buy the warranty. Better than any other remote brand ive purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks great. Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new PS4 controllers over the older ones. The battery lasts a lot longer, the thumbsticks are more rugged and have a better grip on them, L2 and R2 buttons are more springy (a good thing), and the thumbsticks also feel way smoother when moving them around. Feels great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 controller. Made by Sony. Have you ever used a play station before? It’s a controller. It works well, it’s better than an Xbox controller (-personal opinion) why buy from Best Buy? Simple: Because you can get a warranty. Buy your next controller from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controllers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my original one for years and have always been a huge fan of the black ones! They last so much longer than the rest

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller as i needed a replacement for my broken one. Great ease of use, paired up to my ps4 without issies. Nice color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller for PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the recently purchased Dual Shock 4 Wireless Controller for Sony PlayStation 4. It works really good. High quality, great product. Good price and again - Best Buy always takes great care of their customers. Big Kudos to Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely seen multiple improvements with these new PS4 controllers over the older ones. The battery lasts a lot longer, the thumb sticks are more rugged and have better grip on them, L2 and R2 buttons are more springy (good thing), and the thumb sticks also feel way smoother when moving them around

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handling with very cool color. Very sturdy design.

    I would recommend this to a friend