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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 64,709 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It's a ps4 controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Doea what it is supposed to do. Wish they carried more color options.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nicer dark blue PS4 controller that has a decent feel, can feel a bit bulky at times & slippery after long use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual Shock 4 controllers are great. But when you game heavily, expect the batteries to maybe last two years. I recommend the protection plans because of this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and it’s been working great since

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The controller is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this controller is not any different from the stock controller one gets when they purchase the system. Just make sure you look to other companies to ensure you are getting the best price. I was able to find a cheaper option that was $15 cheaper than Best Buy. Fortunately, Best Buy did the price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a long-time PlayStation gamer - going back to the days of the PS One and the wired controllers - this controller is a little different than the PS3 wireless controller, so it does take a little getting used to. But, as always, it works great, feels great in your hands and I have nothing negative to say about it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as you would expect coming from Sony. I purchased on sale for $34.99. Crisp buttons, quick response and super fast recharge for long battery life until next recharge. I would not purchase anything besides Sony when it comes to game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Nice Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller because mine wasn't working properly. It Did the job love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole delivery process was easy to do online & with the whole pandemic. It was done in a safe & efficient manner. The controller is amazing & looks awesome in blue. Also it does a fantastic job of playing well & rough for a quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 controller review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid products, awesome color. Needed a couple more in case friends/family stop over for activities.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great choices for color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there are different color controllers! I love the rose gold color. It feels smooth and works amazing. I would probably buy the purple one next!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other controllers got a lot of drift so I got this to help with that and it works so much better and I’m very happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hands and always very sensitive to every button push compared to the Xbox one controller this thing is way better my brand new Xbox one controller is already having issues with the left stick moving by itself while the ps4 controller goes years without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A fine looking PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another controller, and rather than buy the same old boring one that came with the system I decided to be adventurous and go with the red. Sure, the blue one is okay and there's also the 20th Anniversary edition, but this red one is better. You'll be a better gamer with this controller. I guarantee it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the perfect color. I bought the white one to make it easier to see the controller when playing at night making it easy to also find and not get lost. Worth it. I also love how Best Buy is able to price match! Can’t beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great Controller, Missing Charging cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels nice, the battery is decent and the quality is top notch. My only complaint is that a micro USB wasn't included for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new - solid controller/works perfectly. I’m glad there’s still ps4 controllers around.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great times ahead!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color so much! Always amazing to find one of these in a different color than the standard black.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Got it as a spare, became my main.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd gen ps4 controllers are something I highly recommend. I used to have just the gen 1 controllers, and the battery life was just okay. These ones last longer thanks to the smaller light bar, better color options too, quickly became my main and favorite controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newest Version of Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like the feel of this controller over it's predecessor. It has a matte finish, that feels nice in the hand, and the touchpad has a thin blue line that lights up when the triangle light on the front lights up. Other than that, it appears to be the same as the previous PS4 controller.

    I would recommend this to a friend