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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and i have no issues with it at all and would buy another without a doubt..very satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the midnight blue color, I like the color so much that I leave it out more often so that friends can be jealous. The quality doesn’t feel cheap or flimsy, it’s a solid controller, nice weight! Hopefully I drop this one less than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as new. No complains. Will buy again, if it comes back in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits well in hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely don't disappoint! The matte texture definitely gives you a better grip! I like the little added light bar. Gives it a nice little touch without bothering you during games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfaction as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, no hidden surprises would like to be able to customize the color or design

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same as any other controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the PS4 white edition since I already have an original PS4, but I wanted the controller and headset (Gold Wireless). It's just a basic controller that does what it's supposed to. If you need an extra controller and want something different than the piano black, the white is a great alternative!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony's best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last v2 control still working (2 years using it) i just buy this because i living with my GF now hehe, best controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this controller for over a year, still good, and joysticks are good. They dont get loosen over all and the grip is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Quality - Don't skimp on controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned years ago not to skimp on controls for my consoles. I bought an el-cheapo brand once and no one wanted to use it. Why? Because it put the player at disadvantage. It's worth an extra $10 (or $20) to get the real deal. I've never had a problem with a Sony Controller...even after years of frantic abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controllers are seven years old and don’t hold a charge for very long. This one lasts for hours and hours. I have tried the aftermarket ones on Amazon and they aren’t the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product works great and shipping was great faster than i expected thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS4 Controller Ever & Best Customer Service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt ask for a better controller & excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The REAL PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my PS4 & it works great! Maybe it's because it's made by Sony or because the console already comes with one to match. Either way, I couldn't imagine controlling my PS4 with any other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it i use it with pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought I think in 2022 it 2021 and is 2024 and I still have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps4 pro doesn't come with a pair of controllers but I needed another one to play the game with my buddy and friends. This item is the one for playstation fans like me don't forget to protect what you get with the protection plan offered by Best Buy stores.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks like brand new no scratches and works perfectly. Would definitely recommend and buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice stock Sony controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller and got this factory one to match same feel and buttons as my others. And the hot red color is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my nephew. His controller was in horrible condition. This new controller made it easy to play no stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work perfectly well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine and great. Really wish that Sony fixed the issues of the first generations of controllers because the triggers, especially the right trigger, have a major flaw that only appears after a year or so of use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 dual shock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what this is, you know how it works. If your gaming on the great PS4 you know you got to get this. You choose the color, I went with white because I got the PS5 on the stand next to the PS4 and it just looks sexy

    I would recommend this to a friend